Consolidated Statement Of Income (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Fee revenue:
Servicing fees	$ 1,078	$ 1,095
Management fees	236	236
Trading services	280	302
Securities finance	97	66
Processing fees and other	94	92
Total fee revenue	1,785	1,791
Net interest revenue:
Interest revenue	765	734
Interest expense	140	157
Net interest revenue	625	577
Gains (Losses) related to investment securities, net:
Net gains (losses) from sales of investment securities	19	4
Losses from other-than-temporary impairment	(25)	(35)
Losses not related to credit	17	24
Gains (Losses) related to investment securities, net	11	(7)
Total revenue	2,421	2,361
Provision for loan losses	0	(1)
Expenses:
Compensation and employee benefits	1,064	974
Information systems and communications	191	191
Transaction processing services	181	180
Occupancy	119	107
Acquisition and restructuring costs	21	19
Professional services	81	82
Amortization of other intangible assets	51	49
Other	127	100
Total expenses	1,835	1,702
Income before income tax expense	586	660
Income tax expense	159	189
Net income (loss)	427	471
Net income (loss) available to common shareholders	$ 417	$ 466
Earnings (Loss) per common share:
Basic	$ 0.86	$ 0.94
Diluted	$ 0.85	$ 0.93
Average common shares outstanding (in thousands):
Basic	484,942	497,471
Diluted	490,454	500,980
Cash dividends declared per common share	$ 0.24	$ 0.18