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Mortgage Servicing Rights and Related Liabilities
 6 Months Ended
Jun. 30, 2025
Transfers and Servicing [Abstract]  
Mortgage Servicing Rights and Related Liabilities 3. Mortgage Servicing Rights and Related Liabilities
The following table sets forth the carrying value of the Company’s MSR and the related liabilities. In estimating the fair value of all MSRs and related liabilities, the impact of the current environment was considered in the determination of key assumptions.
MSRs and Related LiabilitiesJune 30, 2025December 31, 2024
MSRs at fair value$11,431 $11,736 
Excess spread financing at fair value$357 $386 
Mortgage servicing rights financing at fair value24 32 
MSR related liabilities - nonrecourse at fair value$381 $418 

Mortgage Servicing Rights
The following table sets forth the activities of MSRs:
Six Months Ended June 30,
MSRs - Fair Value20252024
Balance - beginning of period$11,736 $9,090 
Additions:
Servicing retained from mortgage loans sold365 137 
Purchases and acquisitions of servicing rights289 1,403 
Dispositions:
Sales of servicing assets and excess yield(250)(237)
Changes in fair value:
Changes in valuation inputs or assumptions used in the valuation model (MSR MTM)(210)344 
Changes in valuation due to amortization(518)(405)
Other changes(1)
19 20 
Balance - end of period$11,431 $10,352 

(1)Amounts primarily represent negative fair values reclassified from the MSR asset to reserves as underlying loans are removed from the MSR and other reclassification adjustments.

During the six months ended June 30, 2025 and 2024, the Company sold $8,583 and $3,305 in unpaid principal balance (“UPB”) of MSRs, of which $8,091 and $3,029 were retained by the Company as subservicer, respectively.
During the six months ended June 30, 2025 and 2024, certain agencies entered into agreements with the Company to purchase excess servicing cash flows (“excess yield”) on certain agency loans with a total UPB of approximately $20,562 and $27,841 for proceeds of $138 and $226, respectively. During the six months ended June 30, 2025 and 2024, the Company recorded a loss of $10 and a gain of $27, respectively, through the mark-to-market adjustments within “revenues - service related, net” in the condensed consolidated statements of operations.

MSRs are segregated between investor type into agency and non-agency pools (referred to herein as “investor pools”) based upon contractual servicing agreements with investors at the respective balance sheet date to evaluate the MSR portfolio and fair value of the portfolio. Agency investors consist of Government National Mortgage Association (“Ginnie Mae” or “GNMA”) and the GSEs, Federal National Mortgage Association (“Fannie Mae” or “FNMA”) and Federal Home Loan Mortgage Corp (“Freddie Mac” or “FHLMC”). Non-agency investors consist of investors in private-label securitizations.

The following table provides a breakdown of UPB and fair value for the Company’s MSRs:
June 30, 2025December 31, 2024
MSRs - UPB and Fair Value Breakdown by Investor PoolsUPBFair ValueUPBFair Value
Agency$701,793 $11,101 $710,997 $11,397 
Non-agency28,715 330 25,074 339 
Total$730,508 $11,431 $736,071 $11,736 

Refer to Note 13, Fair Value Measurements, for further discussion on key weighted-average inputs and assumptions used in estimating the fair value of MSRs.

The following table shows the hypothetical effect on the fair value of the Company’s MSRs when applying certain unfavorable variations of key assumptions to these assets for the dates indicated:
Option Adjusted Spread
Total Prepayment Speeds
Cost to Service per Loan
MSRs - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
June 30, 2025
Mortgage servicing rights$(456)$(876)$(321)$(620)$(78)$(157)
December 31, 2024
Mortgage servicing rights$(470)$(904)$(308)$(597)$(84)$(169)

These hypothetical sensitivities should be evaluated with care. The effect on fair value of an adverse change in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the impact of a variation in a particular assumption on the fair value is calculated while holding other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects.

Excess Spread Financing - Fair Value
The Company had excess spread financing liability of $357 and $386, related to the UPB of $63,113 and $66,519 as of June 30, 2025 and December 31, 2024, respectively. Refer to Note 13, Fair Value Measurements, for key weighted-average inputs and assumptions used in the valuation of excess spread financing liability.
The following table shows the hypothetical effect on the Company’s excess spread financing fair value when applying certain unfavorable variations of key assumptions to these liabilities for the dates indicated:
Option Adjusted Spread
Prepayment Speeds
Excess Spread Financing - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
June 30, 2025
Excess spread financing$12 $25 $8 $17 
December 31, 2024
Excess spread financing$13 $28 $8 $17 

These hypothetical sensitivities should be evaluated with care. The effect on fair value of an adverse change in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the impact of a variation in a particular assumption on the fair value is calculated while holding other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects. Also, a positive change in the above assumptions would not necessarily correlate with the corresponding decrease in the net carrying amount of the excess spread financing. Excess spread financing’s cash flow assumptions that are utilized in determining fair value are based on the related cash flow assumptions used in the financed MSRs. Any fair value change recognized in the financed MSRs attributable to related cash flows assumptions would inherently have an inverse impact on the carrying amount of the related excess spread financing.

Mortgage Servicing Rights Financing - Fair Value
The Company had MSR financing liability of $24 and $32 as of June 30, 2025 and December 31, 2024. Refer to Note 13, Fair Value Measurements, for key weighted-average inputs and assumptions used in the valuation of the MSR financing liability.
Revenues - Service related, net
The following table sets forth the items comprising total “revenues - service related, net”:
Three Months Ended June 30,Six Months Ended June 30,
Revenues - Service Related, Net2025202420252024
Contractually specified servicing fees(1)
$610 $547 1,231 1,061 
Other service-related income(1)
19 16 54 38 
Incentive and modification income(1)
22 16 47 34 
Servicing late fees(1)
38 31 76 61 
Mark-to-market adjustments - Servicing
MSR MTM64 155 (210)344 
(Loss) gain on MSR hedging activities(29)(103)180 (225)
Gain (loss) on MSR and excess yield sales3 23 (12)11 
Reclassifications to reserve provision(2)
(10)(6)(16)(12)
Excess spread / MSR financing MTM3 — 8 (6)
Total mark-to-market adjustments - Servicing31 69 (50)112 
Amortization, net of accretion
MSR amortization(287)(226)(518)(405)
Excess spread accretion9 9 17 18 
Total amortization, net of accretion(278)(217)(501)(387)
Originations service related fees(3)
30 19 56 35 
Corporate/Xome service related fees16 20 33 42 
Other(4)
(16)(16)(34)(33)
Total revenues - service related, net$472 $485 $912 $963 

(1)Amounts include subservicing related revenues. Amounts also include servicing fees from loans sold with servicing retained of $208 and $189 for the three months ended June 30, 2025 and 2024, respectively, and $411 and $374 for the six months ended June 30, 2025 and 2024, respectively.
(2)Reclassifications to reserve provision include the impact of negative modeled cash flows which have been transferred to reserves on advances and other receivables. The negative modeled cash flows relate to advances and other receivables associated with inactive and liquidated loans that are no longer part of the MSR portfolio.
(3)Amounts include fees collected from customers for originated loans and from other lenders for loans purchased through the correspondent channel, and include loan application, underwriting, and other similar fees.
(4)Other represents the excess servicing fee that the Company pays to the counterparties under the excess spread financing arrangements, portfolio runoff and the payments made associated with MSR financing arrangements.