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Mortgage Servicing Rights and Related Liabilities (Tables)
12 Months Ended
Dec. 31, 2023
Transfers and Servicing [Abstract]  
Schedule of Servicing Assets at Fair Value
The following table sets forth the carrying value of the Company’s MSRs and the related liabilities. In estimating the fair value of all mortgage servicing rights and related liabilities, the impact of the current environment was considered in the determination of key assumptions.
MSRs and Related LiabilitiesDecember 31, 2023December 31, 2022
MSRs at fair value$9,090 $6,654 
Excess spread financing at fair value$437 $509 
Mortgage servicing rights financing at fair value29 19 
MSR related liabilities - nonrecourse at fair value$466 $528 
The following table sets forth the activities of MSRs:
Year Ended December 31,
MSRs at Fair Value20232022
Fair value - beginning of year$6,654 $4,223 
Additions:
Servicing retained from mortgage loans sold273 554 
Purchases and acquisitions of servicing rights3,189 1,595 
Dispositions:
Sales of servicing assets and excess yield(573)(294)
Changes in fair value:
Changes in valuation inputs or assumptions used in the valuation model (MSR MTM)121 1,328 
Changes in valuation due to amortization(604)(779)
Other changes(1)
30 27 
Fair value - end of year$9,090 $6,654 

(1)Amounts primarily represent negative fair values reclassified from the MSR asset to reserves as underlying loans are removed from the MSR and other reclassification adjustments.
The following table provides a breakdown of UPB and fair value for the Company’s MSRs:
December 31, 2023December 31, 2022
MSRs - UPB and Fair Value Breakdown by Investor PoolsUPBFair ValueUPBFair Value
Agency$561,656 $8,774 $380,502 $6,322 
Non-agency26,286 316 30,880 332 
Total$587,942 $9,090 $411,382 $6,654 
Schedule of Sensitivity Analysis of Fair Value, Transferor's Interests in Transferred Financial Assets
The following table shows the hypothetical effect on the fair value of the Company’s MSRs when applying certain unfavorable variations of key assumptions to these assets for the dates indicated:

Option Adjusted Spread(1)
Total Prepayment SpeedsCost to Service per Loan
MSRs - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
December 31, 2023
Mortgage servicing rights$(368)$(706)$(219)$(425)$(89)$(178)
Discount RateTotal Prepayment SpeedsCost to Service per Loan
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
December 31, 2022
Mortgage servicing rights$(266)$(511)$(136)$(264)$(61)$(122)
(1)Beginning in the second quarter of 2023, the Company valued MSRs using a stochastic option adjusted spread (“OAS”) instead of a static discount rate. Refer to Note 14, Fair Value Measurements, for further discussion.
The following table shows the hypothetical effect on the Company’s excess spread financing fair value when applying certain unfavorable variations of key assumptions to these liabilities for the dates indicated:
Option Adjusted Spread(1)
Prepayment Speeds
Excess Spread Financing - Hypothetical Sensitivities
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
December 31, 2023
Excess spread financing$16 $32 $10 $20 
Discount RatePrepayment Speeds
100 bps
Adverse
Change
200 bps
Adverse
Change
10%
Adverse
Change
20%
Adverse
Change
December 31, 2022
 Excess spread financing$19 $40 $11 $22 
Schedule of Fees Earned in Exchange for Servicing Financial Assets
Revenues - Service Related, net
The following table sets forth the items comprising total “revenues - service related, net”:
Year Ended December 31,
Revenues - Service Related, net202320222021
Contractually specified servicing fees(1)
$1,700 $1,458 $1,122 
Other service-related income(1)
72 105 72 
Incentive and modification income(1)
43 29 51 
Servicing late fees(1)
89 76 71 
Mark-to-market adjustments - Servicing
MSR MTM121 1,328 502 
Loss on MSR hedging activities(68)(332)(86)
Gain (loss) on MSR sales23 (3)
Reclassifications(2)
(33)(30)(35)
Excess spread / MSR financing MTM(18)(142)33 
Total mark-to-market adjustments - Servicing25 821 421 
Amortization, net of accretion
MSR amortization(604)(779)(1,008)
Excess spread accretion41 86 255 
Total amortization, net of accretion(563)(693)(753)
Originations service fees(3)
61 98 176 
Corporate/Xome related service fees84 76 186 
Other(4)
(71)(105)(279)
Total revenues - Service Related, net$1,440 $1,865 $1,067 

(1)The Company recognizes revenue on an earned basis for services performed. Amounts include subservicing related revenues. Amounts also include servicing fees from loans sold with servicing retained of $708, $661 and $495 for the years ended December 31, 2023, 2022 and 2021, respectively.
(2)Reclassifications include the impact of negative modeled cash flows which have been transferred to reserves on advances and other receivables. The negative modeled cash flows relate to advances and other receivables associated with inactive and liquidated loans that are no longer part of the MSR portfolio.
(3)Amounts include fees collected from customers for originated loans and from other lenders for loans purchased through the correspondent channel, and includes loan application, underwriting, and other similar fees.
(4)Other represents the excess servicing fee that the Company pays to the counterparties under the excess spread financing arrangements, portfolio runoff and the payments made associated with MSR financing arrangements.