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Mortgage Servicing Rights and Related Liabilities - Servicing Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Transfers and Servicing [Abstract]        
Contractually specified servicing fees(1) $ 280 $ 282 $ 831 $ 864
Other service-related income(1) 158 60 517 171
Incentive and modification income(1) 10 12 38 30
Late fees(1) 19 18 53 65
Mark-to-market adjustments(2) 151 (16) 376 (618)
Amortization, net of accretion(3) (202) (129) (567) (362)
Other(4) (65) (104) (224) (268)
Total revenues - Servicing 351 123 1,024 (118)
Cumulative incurred losses related to advances and other receivables associated with inactive and liquidated loans 8 7 28 20
Servicing fee income accretion expense $ 59 $ 96 $ 205 $ 243