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Mortgage Servicing Rights and Related Liabilities - MSR's at Fair Value (Details) - Mortgage servicing rights - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Servicing Asset at Fair Value, Amount [Roll Forward]    
Fair value - beginning of period $ 2,703 $ 3,496
Servicing retained from mortgage loans sold 554 249
Purchases of servicing rights 218 24
Sales of servicing assets (12) 0
Changes in valuation inputs or assumptions used in the valuation model 270 (717)
Changes in valuation due to amortization (460) (338)
Other changes 34 43
Fair value - end of period $ 3,307 $ 2,757