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Mortgage Servicing Rights and Related Liabilities - MSR's at Fair Value (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Servicing Asset at Fair Value, Amount [Roll Forward]    
Fair value - beginning of period $ 2,703  
Fair value - end of period 3,354  
Mortgage servicing rights    
Servicing Asset at Fair Value, Amount [Roll Forward]    
Fair value - beginning of period 2,703 $ 3,496
Servicing retained from mortgage loans sold 288 123
Purchases of servicing rights 67 24
Sales of servicing assets (2) 0
Changes in valuation inputs or assumptions used in the valuation model 510 (401)
Other changes in fair value (212) (133)
Fair value - end of period $ 3,354 $ 3,109