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Mortgage Servicing Rights and Related Liabilities - Narrative (Details) - USD ($)
9 Months Ended
Sep. 30, 2020
Dec. 31, 2019
Sep. 30, 2019
Servicing Asset at Amortized Cost [Line Items]      
Mortgage servicing rights financing - fair value $ 47,000,000 $ 37,000,000  
Forward MSRs Sold      
Servicing Asset at Amortized Cost [Line Items]      
UPB 94,000,000   $ 25,639,000,000
Forward MSRs Sold, Subservicing Retained      
Servicing Asset at Amortized Cost [Line Items]      
UPB 0   $ 20,560,000,000
Reverse Mortgage Servicing Rights      
Servicing Asset at Amortized Cost [Line Items]      
Impairment 0    
HECM      
Servicing Asset at Amortized Cost [Line Items]      
UPB $ 20,006,000,000 $ 22,725,000,000