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Mortgage Servicing Rights and Related Liabilities - Narrative (Details) - USD ($)
6 Months Ended
Jun. 30, 2020
Dec. 31, 2019
Jun. 30, 2019
Servicing Asset at Amortized Cost [Line Items]      
UPB $ 277,975,000,000 $ 296,782,000,000  
Forward MSRs Sold      
Servicing Asset at Amortized Cost [Line Items]      
UPB 71,000,000   $ 22,932,000,000
Forward MSRs Sold, Subservicing Retained      
Servicing Asset at Amortized Cost [Line Items]      
UPB 0   $ 20,560,000,000
Reverse Mortgage Servicing Rights      
Servicing Asset at Amortized Cost [Line Items]      
Impairment 0    
Mortgage servicing rights      
Servicing Asset at Amortized Cost [Line Items]      
UPB 277,975,000,000 296,782,000,000  
HECM      
Servicing Asset at Amortized Cost [Line Items]      
UPB $ 20,758,000,000 $ 22,725,000,000