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Mortgage Servicing Rights ("MSRs") and Related Liabilities - UPB related to owned MSRs (Details) - USD ($)
$ in Millions
Jun. 30, 2019
Dec. 31, 2018
Owned Service Loans [Line Items]    
Fair Value $ 3,505 $ 3,665
Mortgage servicing rights    
Owned Service Loans [Line Items]    
UPB 316,012 295,481
Fair Value 3,505 3,665
Credit sensitive | Mortgage servicing rights    
Owned Service Loans [Line Items]    
UPB 167,381 135,752
Fair Value 1,797 1,495
Interest sensitive | Mortgage servicing rights    
Owned Service Loans [Line Items]    
UPB 148,631 159,729
Fair Value $ 1,708 $ 2,170