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Revenues
 9 Months Ended
Sep. 30, 2023
Revenues [Abstract]  
Revenues Revenues
The following tables disaggregate our revenue for the periods ended September 30, 2023 and 2022:
 Three Months Ended September 30, 2023
 
Rent-A-Center
AcimaMexicoFranchisingConsolidated
(in thousands)
Store
Rentals and fees$413,051 $375,202 $18,513 $— $806,766 
Merchandise sales26,819 99,857 888 — 127,564 
Installment sales13,444 — — — 13,444 
Other318 157 241 713 1,429 
Total store revenues453,632 475,216 19,642 713 949,203 
Franchise
Merchandise sales— — — 24,082 24,082 
Royalty income and fees— — — 5,813 5,813 
Total revenues$453,632 $475,216 $19,642 $30,608 $979,098 
 Nine Months Ended September 30, 2023
 
Rent-A-Center
AcimaMexicoFranchisingConsolidated
(in thousands)
Store
Rentals and fees$1,260,745 $1,107,943 $52,351 $— $2,421,039 
Merchandise sales97,905 314,741 2,610 — 415,256 
Installment sales45,191 — — — 45,191 
Other990 737 565 2,130 4,422 
Total store revenues1,404,831 1,423,421 55,526 2,130 2,885,908 
Franchise
Merchandise sales— — — 69,778 69,778 
Royalty income and fees— — — 18,636 18,636 
Total revenues$1,404,831 $1,423,421 $55,526 $90,544 $2,974,322 
 Three Months Ended September 30, 2022
 
Rent-A-Center
AcimaMexicoFranchisingConsolidated
(In thousands)
Store
Rentals and fees$426,805 $387,488 $15,166 $— $829,459 
Merchandise sales30,009 116,795 812 — 147,616 
Installment sales16,718 — — — 16,718 
Other223 165 63 889 1,340 
Total store revenues473,755 504,448 16,041 889 995,133 
Franchise
Merchandise sales— — — 22,823 22,823 
Royalty income and fees— — — 6,001 6,001 
Total revenues$473,755 $504,448 $16,041 $29,713 $1,023,957 
 Nine Months Ended September 30, 2022
 
Rent-A-Center
AcimaMexicoFranchisingConsolidated
(In thousands)
Store
Rentals and fees$1,305,871 $1,218,143 $45,790 $— $2,569,804 
Merchandise sales123,255 415,465 2,545 — 541,265 
Installment sales52,355 — — — 52,355 
Other964 386 119 2,229 3,698 
Total store revenues1,482,445 1,633,994 48,454 2,229 3,167,122 
Franchise
Merchandise sales— — — 67,849 67,849 
Royalty income and fees— — — 19,962 19,962 
Total revenues$1,482,445 $1,633,994 $48,454 $90,040 $3,254,933 
Lease Purchase Agreements
Rent-A-Center, Acima, and Mexico
Rentals and Fees. Rental merchandise is leased to customers pursuant to lease-to-own agreements, which provide for weekly, bi-weekly, semi-monthly or monthly terms with non-refundable lease payments. At the expiration of each lease term, customers may renew the lease-to-own agreement for the next lease term. Generally, the customer has the right to acquire title of the merchandise either through a purchase option or through payment of all required lease terms. Customers can terminate the lease-to-own agreement and return the product at the end of any lease term without penalty. Therefore, lease-to-own agreements are accounted for as operating leases.
Lease payments received at our Rent-A-Center stores, certain Acima staffed locations formerly operating under the Preferred Lease brand, and Mexico stores must be prepaid in advance of the next lease term. Under the Acima Holdings business model, revenues may be earned prior to the lease payment due date, in which case revenue is accrued prior to receipt of the lease payment, net of estimated returns and uncollectible renewal payments. Under both models, rental revenue is recognized over the lease term. See Note 3 for additional information regarding accrued lease revenue.
Cash received for rental payments, including fees, prior to the period in which it should be recognized, is deferred and recognized according to the lease term. At September 30, 2023 and December 31, 2022, we had $56.6 million and $54.9 million, respectively, in deferred revenue included in accrued liabilities related to our lease-to-own agreements. Revenue related to various payment, reinstatement or late fees is recognized when paid by the customer at the point service is provided. Rental merchandise in our Rent-A-Center stores, certain Acima staffed locations formerly operating under the Preferred Lease brand, and Mexico stores is depreciated using the income forecasting method and recognized in cost of rentals and fees in our Condensed Consolidated Statement of Operations over the lease term. Lease merchandise under Acima Holdings is depreciated over the lease term using a straight-line depreciation method. Under the income forecasting method, the consumption of lease merchandise occurs during periods of rental and depreciation directly coincides with the receipt of rental revenue over the lease-to-own contract period. Depreciation under the straight-line method is recognized each period over the term of the lease-to-own contract irrespective of receipt of revenue payments from the customer.
We also offer additional product plans along with our lease-to-own agreements which provide customers with liability protection against significant damage or loss of a product, and club membership benefits, including various discount programs and product service and replacement benefits in the event merchandise is damaged or lost, and payment insurance in the event eligible customers become unemployed. Customers renew product plans in conjunction with their rental term renewals, and can cancel the plans at any time. Revenue for product plans is recognized over the term of the plan. Costs incurred related to product plans are primarily recognized in cost of sales.
Revenue from contracts with customers
Rent-A-Center, Acima, and Mexico
Merchandise Sales. Merchandise sales include payments received for the exercise of the early purchase options offered through our lease-to-own agreements or merchandise sold through point-of-sale transactions. Revenue for merchandise sales is
recognized when payment is received and ownership of the merchandise passes to the customer. The remaining net value of merchandise sold is recorded to cost of sales at the time of the transaction.
Installment Sales. Revenue from the sale of merchandise in our retail installment stores is recognized when the installment note is signed and control of the merchandise has passed to the customer. The cost of merchandise sold through installment agreements is recognized in cost of sales at the time of the transaction. We offer extended service plans with our installment agreements which are administered by third parties and provide customers with product service maintenance beyond the term of the installment agreement. Payments received for extended service plans are deferred and recognized, net of related costs, when the installment payment plan is complete and the service plan goes into effect. Customers can cancel extended service plans at any time during the installment agreement period and receive a refund for payments previously made towards the plan. At September 30, 2023 and December 31, 2022, we had $1.2 million and $2.0 million, respectively, in deferred revenue included in accrued liabilities related to extended service plans.
Other. Other revenue consists of revenue generated by other miscellaneous product plans offered to our rental and installment customers. Revenue for other product plans is recognized in accordance with the terms of the applicable plan agreement.
Franchising
Merchandise Sales. Revenue from the sale of rental merchandise is recognized upon shipment of the merchandise to the franchisee.
Royalty Income and Fees. Franchise royalties, including franchisee contributions to corporate advertising funds, represent sales-based royalties calculated as a percentage of gross rental payments and sales. Royalty revenue is accrued and recognized as rental payments and merchandise sales occur. Franchise fees are initial fees charged to franchisees for new or converted franchise stores. Franchise fee revenue is recognized on a straight-line basis over the term of the franchise agreement. At September 30, 2023 and December 31, 2022, we had $3.1 million and $3.4 million, respectively, in deferred revenue included in accrued liabilities related to franchise fees.