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Property Assets Property Assets (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Property, Plant and Equipment [Line Items]      
Furniture and equipment $ 475,431 $ 512,056  
Building and leasehold improvements 207,620 251,975  
Land and land improvements 0 6,737  
Transportation equipment 567 3,765  
Construction in progress 5,346 3,540  
Total property assets 688,964 778,073  
Accumulated depreciation of property assets (522,826) (551,750)  
Property assets, net of accumulated depreciation of $522,826 and $551,750 in 2019 and 2018, respectively 166,138 226,323  
Capitalized software costs included in construction in progress 3,800 1,900  
Cost of internally developed software placed in service 6,000 9,700 $ 32,100
Proceeds from sale of corporate headquarters 43,200    
Gain on sale of corporate headquarters $ 21,800    
Corporate headquarters lease terms The lease includes an initial term of 12 years, with two five year renewal option periods at our discretion    
Operating lease right-of-use assets $ 281,566 $ 0  
Corporate Headquarters [Member]      
Property, Plant and Equipment [Line Items]      
Operating lease right-of-use assets 19,000    
Building and building improvements [Member]      
Property, Plant and Equipment [Line Items]      
Write-off 14,000    
Land and land improvements [Member]      
Property, Plant and Equipment [Line Items]      
Write-off $ 6,700