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Consolidated Statement of Operations - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Store [Abstract]      
Rentals and fees $ 2,224,402 $ 2,244,860 $ 2,267,741
Merchandise sales 304,630 304,455 331,402
Installment sales 70,434 69,572 71,651
Other 4,795 9,000 9,620
Total store revenues 2,604,261 2,627,887 2,680,414
Franchise [Abstract]      
Franchise merchandise sales 49,135 19,087 13,157
Royalty income and fees 16,456 13,491 8,969
Total revenues 2,669,852 2,660,465 2,702,540
Store [Abstract]      
Cost of rentals and fees 634,878 621,860 625,358
Cost of merchandise sold 319,006 308,912 322,628
Cost of installment sales 23,383 23,326 23,622
Total cost of store revenues 977,267 954,098 971,608
Franchise [Abstract]      
Franchise cost of merchandise sold 48,514 18,199 12,390
Total cost of revenues 1,025,781 972,297 983,998
Gross profit 1,644,071 1,688,168 1,718,542
Operating expenses [Abstract]      
Labor 630,096 683,422 732,466
Other store expenses 617,106 656,894 744,187
General and administrative expenses 142,634 163,445 171,090
Depreciation, amortization and write-down of intangibles 61,104 68,946 74,639
Other (gains) and charges (60,728) 59,324 59,219
Total operating expenses 1,390,212 1,632,031 1,781,601
Operating profit (loss) 253,859 56,137 (63,059)
Debt refinancing charges 2,168 475 1,936
Interest expense 31,031 42,968 45,996
Interest income (3,123) (1,147) (791)
Earnings (loss) before income taxes 223,783 13,841 (110,200)
Income tax expense (benefit) 50,237 5,349 (116,853)
Net earnings $ 173,546 $ 8,492 $ 6,653
Basic earnings per common share $ 3.19 $ 0.16 $ 0.12
Diluted earnings per common share 3.10 0.16 0.12
Cash dividends declared per common share $ 0.54 $ 0 $ 0.16