Consolidated Statement of Operations - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Store [Abstract]
Rentals and fees	$ 2,244,860	$ 2,267,741	$ 2,500,053
Merchandise sales	304,455	331,402	351,198
Installment sales	69,572	71,651	74,509
Other	9,000	9,620	12,706
Total store revenues	2,627,887	2,680,414	2,938,466
Franchise [Abstract]
Franchise merchandise sales	19,087	13,157	16,358
Royalty income and fees	13,491	8,969	8,428
Total revenues	2,660,465	2,702,540	2,963,252
Store [Abstract]
Cost of rentals and fees	621,860	625,358	664,845
Cost of merchandise sold	308,912	322,628	323,727
Cost of installment sales	23,326	23,622	24,285
Total cost of store revenues	954,098	971,608	1,012,857
Franchise [Abstract]
Franchise cost of merchandise sold	18,199	12,390	15,346
Total cost of revenues	972,297	983,998	1,028,203
Gross profit	1,688,168	1,718,542	1,935,049
Operating expenses [Abstract]
Labor	683,422	732,466	789,049
Other store expenses	656,894	744,187	791,614
General and administrative expenses	163,445	171,090	168,907
Depreciation, amortization and write-down of intangibles	68,946	74,639	80,456
Goodwill impairment charge	0	0	151,320
Other charges	59,324	59,219	20,299
Total operating expenses	1,632,031	1,781,601	2,001,645
Operating profit (loss)	56,137	(63,059)	(66,596)
Write-off of debt issuance costs	475	1,936	0
Interest expense	42,968	45,996	47,181
Interest income	(1,147)	(791)	(503)
Earnings (loss) before income taxes	13,841	(110,200)	(113,274)
Income tax expense (benefit)	5,349	(116,853)	(8,079)
Net earnings (loss)	$ 8,492	$ 6,653	$ (105,195)
Basic earnings (loss) per common share	$ 0.16	$ 0.12	$ (1.98)
Diluted earnings (loss) per common share	0.16	0.12	(1.98)
Cash dividends declared per common share	$ 0.00	$ 0.16	$ 0.32