Condensed Consolidated Statements of Operations - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2018	Sep. 30, 2017	Sep. 30, 2018	Sep. 30, 2017
Store
Rentals and fees	$ 552,580	$ 552,194	$ 1,679,697	$ 1,723,019
Merchandise sales	67,141	67,566	239,487	266,061
Installment sales	15,681	17,276	49,459	51,690
Other	2,140	2,257	6,995	7,428
Total store revenues	637,542	639,293	1,975,638	2,048,198
Franchise
Merchandise sales	4,135	2,676	12,649	9,211
Royalty income and fees	3,265	1,996	10,428	6,177
Total revenues	644,942	643,965	1,998,715	2,063,586
Store
Cost of rentals and fees	153,716	153,202	465,852	474,511
Cost of merchandise sold	74,340	70,551	236,255	256,730
Cost of installment sales	5,244	5,207	16,103	16,099
Total cost of store revenues	233,300	228,960	718,210	747,340
Franchise
Franchise cost of merchandise sold	3,902	2,540	11,901	8,585
Total cost of revenues	237,202	231,500	730,111	755,925
Gross profit	407,740	412,465	1,268,604	1,307,661
Operating expenses
Labor	168,297	179,643	513,543	551,197
Other store expenses	149,326	171,995	492,129	546,485
General and administrative expenses	40,818	43,768	127,480	130,637
Depreciation, amortization and impairment of intangibles	16,946	18,679	52,274	55,928
Other charges	6,721	6,825	40,665	31,580
Total operating expenses	382,108	420,910	1,226,091	1,315,827
Operating profit (loss)	25,632	(8,445)	42,513	(8,166)
Debt refinancing charges	0	0	0	1,936
Interest expense	10,496	11,453	32,662	34,346
Interest income	(345)	(177)	(756)	(492)
Earnings (loss) before income taxes	15,481	(19,721)	10,607	(43,956)
Income tax expense (benefit)	2,563	(7,122)	3,779	(15,785)
Net earnings (loss)	$ 12,918	$ (12,599)	$ 6,828	$ (28,171)
Basic earnings (loss) per common share	$ 0.24	$ (0.24)	$ 0.13	$ (0.53)
Diluted earnings (loss) per common share	0.24	(0.24)	0.13	(0.53)
Cash dividends declared per common share	$ 0.00	$ 0.00	$ 0.00	$ 0.16