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Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2017
Sep. 30, 2016
Store        
Rentals and fees $ 552,194 $ 595,179 $ 1,723,019 $ 1,915,184
Merchandise sales 67,566 73,219 266,061 281,703
Installment sales 17,276 17,626 51,690 53,718
Other 2,257 2,633 7,428 10,001
Total store revenues 639,293 688,657 2,048,198 2,260,606
Franchise        
Merchandise sales 2,676 3,113 9,211 12,083
Royalty income and fees 1,996 2,107 6,177 6,459
Total revenues 643,965 693,877 2,063,586 2,279,148
Store        
Cost of rentals and fees 153,202 159,454 474,511 504,834
Cost of merchandise sold 70,551 68,684 256,730 253,473
Cost of installment sales 5,207 5,553 16,099 17,240
Total cost of store revenues 228,960 233,691 747,340 775,547
Franchise        
Franchise cost of merchandise sold 2,540 2,960 8,585 11,273
Total cost of revenues 231,500 236,651 755,925 786,820
Gross profit 412,465 457,226 1,307,661 1,492,328
Operating expenses        
Labor 179,643 186,289 551,197 595,668
Other store expenses 171,995 195,096 546,485 599,759
General and administrative expenses 43,768 38,187 130,637 121,383
Depreciation, amortization and impairment of intangibles 18,679 19,998 55,928 60,598
Other charges 6,825 956 31,580 22,240
Total operating expenses 420,910 440,526 1,315,827 1,399,648
Operating (loss) profit (8,445) 16,700 (8,166) 92,680
Debt refinancing charges 0 0 1,936 0
Interest expense 11,453 11,710 34,346 35,424
Interest income (177) (141) (492) (346)
(Loss) earnings before income taxes (19,721) 5,131 (43,956) 57,602
Income tax (benefit) expense (7,122) (1,050) (15,785) 16,414
Net (loss) earnings $ (12,599) $ 6,181 $ (28,171) $ 41,188
Basic (loss) earnings per common share $ (0.24) $ 0.12 $ (0.53) $ 0.78
Diluted (loss) earnings per common share (0.24) 0.12 (0.53) 0.77
Cash dividends declared per common share $ 0.00 $ 0.08 $ 0.16 $ 0.24