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Consolidated Statements of Operations - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Store      
Rentals and fees $ 2,500,053 $ 2,781,315 $ 2,745,828
Merchandise sales 351,198 377,240 290,048
Installment sales 74,509 76,238 75,889
Other 12,706 19,158 19,949
Total store revenues 2,938,466 3,253,951 3,131,714
Franchise      
Merchandise sales 16,358 15,577 19,236
Royalty income and fees 8,428 8,892 6,846
Total revenues 2,963,252 3,278,420 3,157,796
Store      
Cost of rentals and fees 664,845 728,706 704,595
Cost of merchandise sold 323,727 356,696 231,520
Cost of installment sales 24,285 25,677 26,084
Total cost of store revenues 1,012,857 1,111,079 962,199
Other charges and (credits) 0 34,698 (6,836)
Franchise      
Franchise cost of merchandise sold 15,346 14,534 18,070
Total cost of revenues 1,028,203 1,160,311 973,433
Gross profit 1,935,049 2,118,109 2,184,363
Operating expenses      
Store labor 789,049 854,610 888,929
Other store expenses 791,614 833,914 842,254
General and administrative expenses 168,907 166,102 162,316
Depreciation, amortization and write-down of intangibles 80,456 80,720 83,168
Goodwill impairment charge 151,320 1,170,000 0
Other charges 20,299 20,651 14,234
Total operating expenses 2,001,645 3,125,997 1,990,901
Operating (loss) profit (66,596) (1,007,888) 193,462
Finance charges from refinancing 0 0 (4,213)
Interest expense (47,181) (49,326) (47,843)
Interest income (503) (634) (947)
(Loss) earnings before income taxes (113,274) (1,056,580) 142,353
Income tax (benefit) expense (8,079) (103,060) 45,931
Net (loss) earnings $ (105,195) $ (953,520) $ 96,422
Basic (loss) earnings per common share $ (1.98) $ (17.97) $ 1.82
Diluted (loss) earnings per common share (1.98) (17.97) 1.81
Cash dividends declared per common share $ 0.32 $ 0.96 $ 0.93