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Segments of Business - Narrative (Details)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2016
USD ($)
Dec. 31, 2015
USD ($)
Sep. 30, 2015
USD ($)
Jun. 30, 2015
USD ($)
Mar. 31, 2016
USD ($)
segment
Mar. 31, 2015
USD ($)
Mar. 31, 2014
USD ($)
Segment Reporting [Abstract]              
Number of operating segments | segment         2    
Segment Reporting Information [Line Items]              
Pretax charges         $ 3,545 $ 2,968 $ 2,439
Pre-tax gain         103 0 0
Pre-tax charge $ 229       229    
Operating Segments              
Segment Reporting Information [Line Items]              
Pretax charges         4,072 $ 3,485 $ 2,920
Corporate              
Segment Reporting Information [Line Items]              
Pre-tax charge 17       $ 17    
Distribution Solutions | Operating Segments              
Segment Reporting Information [Line Items]              
Percentage of total revenue (less than) (as a percent)         2.00% 2.00% 2.00%
Pretax charges         $ 3,553 $ 3,047 $ 2,472
Net cash proceeds   $ 17   $ 59 76    
Pre-tax charge 161       161    
Distribution Solutions | Operating Segments | ZEE Medical Business              
Segment Reporting Information [Line Items]              
Pre-tax gain     $ 52   52    
Distribution Solutions | Operating Segments | LIFO method of accounting              
Segment Reporting Information [Line Items]              
Pretax charges         244 337 311
Technology Solutions | Operating Segments              
Segment Reporting Information [Line Items]              
Pretax charges         519 438 $ 448
Pre-tax charge $ 51       51    
Technology Solutions | Operating Segments | Nurse Triage              
Segment Reporting Information [Line Items]              
Pre-tax gain       $ 51 $ 51    
Technology Solutions | Operating Segments | International Technology, Workforce              
Segment Reporting Information [Line Items]              
Non-cash pre-tax charge           $ 34