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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing $ 3,148   $ 3,148   $ 3,554
Nonperforming Loans 1,998   1,998   1,528
Nonperforming Loans Without an Allowance $ 765   $ 765   $ 547
Percentage, 90 Days Past Due and Accruing 0.99%   0.99%   1.11%
Percentage, Nonperforming Loans 0.63%   0.63%   0.48%
Percentage, Nonperforming Loans Without an Allowance 0.24%   0.24%   0.17%
Interest income for loans classified as nonperforming $ 6 $ 5 $ 31 $ 17  
Credit Card:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 3,102   3,102   $ 3,499
Nonperforming Loans 10   10   9
Nonperforming Loans Without an Allowance 0   0   0
Credit Card: | Domestic credit card:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 2,967   2,967   3,367
Nonperforming Loans Without an Allowance 0   0   0
Credit Card: | International card businesses:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 135   135   132
Nonperforming Loans 10   10   9
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 694   694   758
Nonperforming Loans Without an Allowance 20   20   19
Consumer Banking: | Auto          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 658   658   712
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking: | Retail banking          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 36   36   46
Nonperforming Loans Without an Allowance 20   20   19
Commercial Banking:          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 46   46   55
Nonperforming Loans 1,294   1,294   761
Nonperforming Loans Without an Allowance 745   745   528
Commercial Banking: | Commercial and multifamily real estate          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 0   0   0
Nonperforming Loans 422   422   425
Nonperforming Loans Without an Allowance 321   321   335
Commercial Banking: | Commercial and industrial          
Financing Receivable, Past Due [Line Items]          
> 90 Days and Accruing 46   46   55
Nonperforming Loans 872   872   336
Nonperforming Loans Without an Allowance $ 424   $ 424   $ 193