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Loans (Tables)
6 Months Ended
Jun. 30, 2024
Receivables [Abstract]  
Loan Portfolio Composition and Aging Analysis The table below presents the composition and aging analysis of our loans held for investment portfolio as of June 30, 2024 and December 31, 2023. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 4.1: Loan Portfolio Composition and Aging Analysis
 June 30, 2024
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$140,978$1,770$1,350$2,967$6,087$147,065
International card businesses6,506114691413246,830
 June 30, 2024
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Total credit card147,4841,8841,4193,1086,411153,895
Consumer Banking:
Auto69,6152,8731,4624354,77074,385
Retail banking1,2432249351,278
Total consumer banking70,8582,8951,4664444,80575,663
Commercial Banking:
Commercial and multifamily real estate32,64321516318932,832
Commercial and industrial55,6568013214055,796
Total commercial banking88,29929529532988,628
Total loans(1)
$306,641$4,808$2,890$3,847$11,545$318,186
% of Total loans96.37%1.51%0.91%1.21%3.63%100.00%
    
December 31, 2023
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$140,860$1,968$1,471$3,367 $6,806 $147,666 
International card businesses6,55211676137 329 6,881 
Total credit card147,4122,0841,5473,504 7,135 154,547 
Consumer Banking:
Auto68,7683,2681,555484 5,307 74,075 
Retail banking1,32915315 33 1,362 
Total consumer banking70,0973,2831,558499 5,340 75,437 
Commercial Banking:
Commercial and multifamily real estate34,32501410712134,446
Commercial and industrial55,8610018118156,042
Total commercial banking90,18601428830290,488
Total loans(1)
$307,695$5,367$3,119$4,291$12,777$320,472
% of Total loans96.01%1.68%0.97%1.34%3.99%100.00%
__________
(1)Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.3 billion and $1.4 billion as of June 30, 2024 and December 31, 2023, respectively.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans
The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of June 30, 2024 and December 31, 2023. Nonperforming loans generally include loans that have been placed on nonaccrual status.
Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
June 30, 2024December 31, 2023
(Dollars in millions)
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
Credit Card:
Domestic credit card$2,967 N/A$0 $3,367 N/A$
International card businesses135 $10 0 132 $
Total credit card3,102 10 0 3,499 
Consumer Banking:
Auto0 658 0 712 
Retail banking0 36 20 46 19 
Total consumer banking0 694 20 758 19 
Commercial Banking:
Commercial and multifamily real estate0 422 321 425 335 
Commercial and industrial46 872 424 55 336 193 
Total commercial banking46 1,294 745 55 761 528 
Total$3,148 $1,998 $765 $3,554 $1,528 $547 
% of Total loans held for investment0.99 %0.63 %0.24 %1.11 %0.48 %0.17 %
__________
(1)We recognized interest income for loans classified as nonperforming of $6 million and $31 million for the three and six months ended June 30, 2024, respectively, and $5 million and $17 million for the three and six months ended June 30, 2023, respectively
Credit Quality Indicator
The table below presents our credit card portfolio by delinquency status as of June 30, 2024 and December 31, 2023.
Table 4.3: Credit Card Delinquency Status
June 30, 2024December 31, 2023
(Dollars in millions)Revolving LoansRevolving Loans Converted to TermTotalRevolving LoansRevolving Loans Converted to TermTotal
Credit Card:
Domestic credit card:
Current
$140,576 $402 $140,978 $140,521 $339 $140,860 
30-59 days
1,743 27 1,770 1,940 28 1,968 
60-89 days
1,333 17 1,350 1,454 17 1,471 
Greater than 90 days
2,940 27 2,967 3,339 28 3,367 
Total domestic credit card146,592 473 147,065 147,254 412 147,666 
International card businesses:
Current
6,470 36 6,506 6,521 31 6,552 
30-59 days
109 5 114 112 116 
60-89 days
66 3 69 72 76 
Greater than 90 days
136 5 141 132 137 
Total international card businesses6,781 49 6,830 6,837 44 6,881 
Total credit card$153,373 $522 $153,895 $154,091 $456 $154,547 
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of June 30, 2024 and December 31, 2023. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 4.4: Consumer Banking Portfolio by Vintage Year
June 30, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$8,444 $10,154 $10,305 $7,455 $2,227 $823 $39,408 $0 $0 $39,408 
621-6602,848 4,175 3,639 2,625 974 452 14,713 0 0 14,713 
620 or below3,912 5,785 4,548 3,362 1,729 928 20,264 0 0 20,264 
Total auto15,204 20,114 18,492 13,442 4,930 2,203 74,385 0 0 74,385 
Retail banking—Delinquency status:
Current85 80 94 55 57 513 884 355 4 1,243 
30-59 days0 0 0 0 0 14 14 8 0 22 
60-89 days0 0 0 0 0 1 1 3 0 4 
Greater than 90 days1 0 0 0 1 4 6 2 1 9 
Total retail banking86 80 94 55 58 532 905 368 5 1,278 
Total consumer banking$15,290 $20,194 $18,586 $13,497 $4,988 $2,735 $75,290 $368 $5 $75,663 
December 31, 2023
Term Loans by Vintage Year
(Dollars in millions)20232022202120202019PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$12,219 $12,593 $9,505 $3,124 $1,213 $309 $38,963 $$$38,963 
621-6604,863 4,432 3,346 1,337 592 192 14,762 14,762 
620 or below6,647 5,539 4,283 2,349 1,131 401 20,350 20,350 
Total auto23,729 22,564 17,134 6,810 2,936 902 74,075 74,075 
Retail banking—Delinquency status:
Current98 157 57 65 117 468 962 363 1,329 
30-59 days11 15 
60-89 days
Greater than 90 days15 
Total retail banking99 157 58 66 117 478 975 382 1,362 
Total consumer banking$23,828 $22,721 $17,192 $6,876 $3,053 $1,380 $75,050 $382 $$75,437 
__________
(1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of June 30, 2024 and December 31, 2023. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 4.5: Commercial Banking Portfolio by Internal Risk Ratings
June 30, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$1,134 $2,511 $3,821 $2,245 $914 $4,974 $15,599 $12,499 $25 $28,123 
Criticized performing72 60 1,555 713 217 1,351 3,968 221 98 4,287 
Criticized nonperforming12 10 25 106 0 261 414 8 0 422 
Total commercial and multifamily real estate1,218 2,581 5,401 3,064 1,131 6,586 19,981 12,728 123 32,832 
Commercial and industrial
Noncriticized2,674 6,610 10,576 6,008 3,018 7,547 36,433 15,082 57 51,572 
Criticized performing30 92 750 747 173 576 2,368 941 43 3,352 
Criticized nonperforming31 75 121 23 181 168 599 273 0 872 
Total commercial and industrial2,735 6,777 11,447 6,778 3,372 8,291 39,400 16,296 100 55,796 
Total commercial banking$3,953 $9,358 $16,848 $9,842 $4,503 $14,877 $59,381 $29,024 $223 $88,628 
December 31, 2023
Term Loans by Vintage Year
(Dollars in millions)20232022202120202019PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$3,068 $4,665 $2,773 $1,019 $2,104 $3,670 $17,299 $12,565 $25 $29,889 
Criticized performing148 1,494 706 284 463 904 3,999 133 4,132 
Criticized nonperforming65 26 124 47 163 425 425 
Total commercial and multifamily real estate3,281 6,185 3,603 1,303 2,614 4,737 21,723 12,698 25 34,446 
Commercial and industrial
Noncriticized6,909 11,935 6,994 3,566 2,359 5,117 36,880 14,822 167 51,869 
Criticized performing353 706 655 237 348 349 2,648 1,189 3,837 
Criticized nonperforming13 53 30 18 123 68 305 31 336 
Total commercial and industrial7,275 12,694 7,679 3,821 2,830 5,534 39,833 16,042 167 56,042 
Total commercial banking$10,556 $18,879 $11,282 $5,124 $5,444 $10,271 $61,556 $28,740 $192 $90,488 
__________
(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
The table below presents gross charge-offs for loans held for investment by vintage year during the six months ended June 30, 2024.
Table 5.2: Gross Charge-Offs by Vintage Year
Six Months Ended June 30, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Credit Card
Domestic credit cardN/AN/AN/AN/AN/AN/AN/A$4,951 $57 $5,008 
International card businessN/AN/AN/AN/AN/AN/AN/A245 7 252 
Total credit cardN/AN/AN/AN/AN/AN/AN/A5,196 64 5,260 
Consumer Banking
Auto$18 $293 $420 $309 $126 $91 $1,257 0 0 1,257 
Retail banking0 0 0 0 0 2 2 37 0 39 
Total consumer banking18 293 420 309 126 93 1,259 37 0 1,296 
Commercial Banking
Commercial and multifamily real estate0 0 4 0 0 38 42 0 0 42 
Commercial and industrial0 0 19 5 8 4 36 0 0 36 
Total commercial banking0 0 23 5 8 42 78 0 0 78 
Total$18 $293 $443 $314 $134 $135 $1,337 $5,233 $64 $6,634 
FDM Disclosures
The following tables present the major modification types, amortized cost amounts for each modification type and financial effects for all FDMs undertaken during the three and six months ended June 30, 2024 and 2023.
Table 4.6: Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2024
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$178 $57 $235       $235 
Term extension   $5  $5 $214 $188 $402 407 
Principal balance reduction   8  8  15 15 23 
Interest rate reduction and term extension5  5 195  195  6 6 206 
Other(1)
   2 $1 3 53 115 168 171 
Total loans modified$183 $57 $240 $210 $1 $211 $267 $324 $591 $1,042 
% of total class of receivables0.12 %0.83 %0.16 %0.28 %0.08 %0.28 %0.81 %0.58 %0.67 %0.33 %
Six Months Ended June 30, 2024
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$361 $86 $447       $447 
Term extension   $10 $2 $12 $373 $327 $700 712 
Principal balance reduction   14  14  16 16 30 
Interest rate reduction and term extension8  8 410  410 26 6 32 450 
Other(1)
   2 1 3 142 115 257 260 
Total loans modified$369 $86 $455 $436 $3 $439 $541 $464 $1,005 $1,899 
% of total class of receivables0.25 %1.26 %0.30 %0.59 %0.21 %0.58 %1.65 %0.83 %1.14 %0.60 %
Three Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$154 $40 $194 — — — — — — $194 
Term extension— — — $41 $$42 $147 $172 $319 361 
Principal balance reduction— — — — 64 — 64 71 
Interest rate reduction and term extension— — — 173 — 173 — — — 173 
Other(1)
— — — — 54 21 75 76 
Total loans modified$154 $40 $194 $222 $$223 $265 $193 $458 $875 
% of total class of receivables0.11 %0.61 %0.14 %0.29 %0.08 %0.29 %0.74 %0.35 %0.50 %0.28 %
Six Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$285 $61 $346 — — — — — — $346 
Term extension— — — $77 $$80 $246 $237 $483 563 
Principal balance reduction— — — 12 — 12 64 — 64 76 
Principal balance reduction and term extension— — — — — — — 17 17 17 
Interest rate reduction and term extension— — — 330 — 330 — — — 330 
Other(1)
— — — — 54 146 200 202 
Total loans modified$285 $61 $346 $421 $$424 $364 $400 $764 $1,534 
% of total class of receivables0.21 %0.94 %0.24 %0.55 %0.21 %0.55 %1.01 %0.72 %0.83 %0.49 %
__________
(1)Primarily consists of modifications or combinations of modifications not categorized above, such as increases in committed exposure, forbearances and other types of modifications in Commercial Banking.
Table 4.7: Financial Effects of Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2024
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction20.13%27.08%8.89%3.48%—%1.50%
Payment delay duration (in months)12636915
Principal balance reduction$1
Six Months Ended June 30, 2024
Credit CardConsumer BankingCommercial Banking
Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction20.06%26.62%8.75%3.48%0.79%1.50%
Payment delay duration (in months)12611714
Principal balance reduction$15
Three Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.06%27.99%8.82%2.00%—%—%
Payment delay duration (in months)620164
Principal balance reduction$20
Six Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.04%26.90%8.78%2.00%—%—%
Payment delay duration (in months)615166
Principal balance reduction$23
For the interim reporting period ended June 30, 2024, the delinquency status as of this date is shown in the table below for FDMs entered into over the preceding twelve month period. For the interim reporting period ended June 30, 2023, the delinquency status as of this date is shown in the table below for FDMs entered into during the first six months of 2023.
Table 4.8 Delinquency Status of Financial Difficulty Modifications to Borrowers(1)
June 30, 2024
Delinquent Loans
(Dollars in millions)Current30-59 Days60-89 Days
> 90 Days
Total Delinquent LoansTotal Loans
Credit Card:
Domestic credit card$438 $61 $45 $102 $208 $646 
International card businesses61 11 11 34 56 117 
Total credit card499 72 56 136 264 763 
Consumer Banking:
Auto564 105 68 24 197 761 
Retail banking8 0 0 1 1 9 
Total consumer banking572 105 68 25 198 770 
Commercial Banking:
Commercial and multifamily real estate622 19 0 0 19 641 
Commercial and industrial863 7 0 72 79 942 
Total commercial banking1,485 26 0 72 98 1,583 
Total$2,556 $203 $124 $233 $560 $3,116 
June 30, 2023
Delinquent Loans
(Dollars in millions)Current30-59 Days60-89 Days
> 90 Days
Total Delinquent LoansTotal Loans
Credit Card:
Domestic credit card$160 $42 $27 $56 $125 $285 
International card businesses24 25 37 61 
Total credit card184 48 33 81 162 346 
Consumer Banking:
Auto337 49 26 84 421 
Retail banking
Total consumer banking340 49 26 84 424 
Commercial Banking:
Commercial and multifamily real estate339 25 25 364 
Commercial and industrial275 13 112 125 400 
Total commercial banking614 13 137 150 764 
Total$1,138 $97 $72 $227 $396 $1,534 
__________
(1)Commitments to lend additional funds on FDMs totaled $193 million and $48 million as of June 30, 2024 and 2023, respectively.
Schedule of Debtor Troubled Debt Restructuring, Subsequent Periods
The following table presents FDMs that entered subsequent default for the three and six months ended June 30, 2024 and 2023.
Table 4.9 Subsequent Defaults of Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2024
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term Extension
Other Modifications
Total Loans
Credit Card:
Domestic credit card$53 $0 $1 $0 $54 
International card businesses18 0 0 0 18 
Total credit card71 0 1 0 72 
Consumer Banking:
Auto0 2 116 0 118 
Retail banking0 1 0 0 1 
Total consumer banking0 3 116 0 119 
Commercial Banking:
Commercial and multifamily real estate0 0 0 0 0 
Commercial and industrial0 58 0 255 313 
Total commercial banking0 58 0 255 313 
Total$71 $61 $117 $255 $504 
Six Months Ended June 30, 2024
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term Extension
Other Modifications
Total Loans
Credit Card:
Domestic credit card$127 $0 $2 $0 $129 
International card businesses35 0 0 0 35 
Total credit card162 0 2 0 164 
Consumer Banking:
Auto0 5 219 0 224 
Retail banking0 1 0 0 1 
Total consumer banking0 6 219 0 225 
Commercial Banking:
Commercial and multifamily real estate0 0 0 0 0 
Commercial and industrial0 125 0 255 380 
Total commercial banking0 125 0 255 380 
Total$162 $131 $221 $255 $769 
Three Months and Six Months Ended June 30, 2023
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term ExtensionTotal Loans
Credit Card:
Domestic credit card$37 $$$37 
International card businesses
Total credit card41 41 
Consumer Banking:
Auto51 54 
Total consumer banking51 54 
Total$41 $$51 $95