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Allowance for Credit Losses and Reserve for Unfunded Lending Commitments - Charge-Offs (Details)
$ in Millions
3 Months Ended
Mar. 31, 2024
USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 $ 4
2023 138
2022 218
2021 167
2020 76
Prior 78
Total Term Loans 681
Revolving Loans 2,559
Revolving Loans Converted to Term 33
Total 3,273
Credit Card:  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 2,541
Revolving Loans Converted to Term 33
Total 2,574
Credit Card: | Domestic Card  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 2,422
Revolving Loans Converted to Term 30
Total 2,452
Credit Card: | International card businesses  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 119
Revolving Loans Converted to Term 3
Total 122
Consumer Banking:  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 4
2023 138
2022 218
2021 163
2020 68
Prior 51
Total Term Loans 642
Revolving Loans 18
Revolving Loans Converted to Term 0
Total 660
Consumer Banking: | Auto  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 4
2023 138
2022 218
2021 163
2020 68
Prior 51
Total Term Loans 642
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 642
Consumer Banking: | Retail banking  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 0
2023 0
2022 0
2021 0
2020 0
Prior 0
Total Term Loans 0
Revolving Loans 18
Revolving Loans Converted to Term 0
Total 18
Commercial Banking:  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 0
2023 0
2022 0
2021 4
2020 8
Prior 27
Total Term Loans 39
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 39
Commercial Banking: | Commercial and multifamily real estate  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 0
2023 0
2022 0
2021 0
2020 0
Prior 27
Total Term Loans 27
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 27
Commercial Banking: | Commercial and industrial  
Financing Receivable, Credit Quality Indicator [Line Items]  
2024 0
2023 0
2022 0
2021 4
2020 8
Prior 0
Total Term Loans 12
Revolving Loans 0
Revolving Loans Converted to Term 0
Total $ 12