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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing $ 3,502   $ 3,554
Nonperforming Loans 1,783   1,528
Nonperforming Loans Without an Allowance $ 737   $ 547
Percentage, 90 Days Past Due and Accruing 1.11%   1.11%
Percentage, Nonperforming Loans 0.57%   0.48%
Percentage, Nonperforming Loans Without an Allowance 0.23%   0.17%
Interest income for loans classified as nonperforming $ 5 $ 2  
Credit Card:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 3,479   $ 3,499
Nonperforming Loans 9   9
Nonperforming Loans Without an Allowance 0   0
Credit Card: | Domestic credit card:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 3,339   3,367
Nonperforming Loans Without an Allowance 0   0
Credit Card: | International card businesses:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 140   132
Nonperforming Loans 9   9
Nonperforming Loans Without an Allowance 0   0
Consumer Banking:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 626   758
Nonperforming Loans Without an Allowance 21   19
Consumer Banking: | Auto      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 585   712
Nonperforming Loans Without an Allowance 0   0
Consumer Banking: | Retail banking      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 0   0
Nonperforming Loans 41   46
Nonperforming Loans Without an Allowance 21   19
Commercial Banking:      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 23   55
Nonperforming Loans 1,148   761
Nonperforming Loans Without an Allowance 716   528
Commercial Banking: | Commercial and multifamily real estate      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 5   0
Nonperforming Loans 541   425
Nonperforming Loans Without an Allowance 369   335
Commercial Banking: | Commercial and industrial      
Financing Receivable, Past Due [Line Items]      
> 90 Days and Accruing 18   55
Nonperforming Loans 607   336
Nonperforming Loans Without an Allowance $ 347   $ 193