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Goodwill and Other Intangible Assets - Components (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Goodwill        
Carrying Amount of Assets $ 15,065 $ 14,777    
Net Carrying Amount 15,065 14,777 $ 14,782 $ 14,653
Other intangible assets:        
Carrying Amount of Assets 540 342    
Accumulated Amortization (230) (183)    
Net Carrying Amount 310 159    
Total goodwill and other intangible assets        
Carrying Amount of Assets 15,605 15,119    
Net Carrying Amount 15,375 14,936    
Commercial MSRs        
Carrying Amount of Assets 653 660    
Accumulated Amortization (263) (223)    
Net Carrying Amount $ 390 $ 437    
Weighted Average Remaining Amortization Period 6 years 10 months 24 days 7 years 3 months 18 days    
Amortization expense for amortizable intangible assets $ 88 $ 93    
Purchased credit card relationship (“PCCR”) intangibles        
Other intangible assets:        
Carrying Amount of Assets 369 147    
Accumulated Amortization (96) (26)    
Net Carrying Amount $ 273 $ 121    
Commercial MSRs        
Weighted Average Remaining Amortization Period 7 years 1 month 6 days 7 years 9 months 18 days    
Other        
Other intangible assets:        
Carrying Amount of Assets $ 171 $ 195    
Accumulated Amortization (134) (157)    
Net Carrying Amount $ 37 $ 38    
Commercial MSRs        
Weighted Average Remaining Amortization Period 5 years 8 months 12 days 5 years 4 months 24 days