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Allowance for Credit Losses and Reserve for Unfunded Lending Commitments - Charge-Offs (Details)
$ in Millions
12 Months Ended
Dec. 31, 2023
USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 $ 143
2022 822
2021 772
2020 349
2019 398
Prior 341
Total Term Loans 2,825
Revolving Loans 7,775
Revolving Loans Converted to Term 102
Total 10,702
Credit Card:  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 7,686
Revolving Loans Converted to Term 101
Total 7,787
Credit Card: | Domestic Card  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 7,261
Revolving Loans Converted to Term 87
Total 7,348
Credit Card: | International card businesses  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 425
Revolving Loans Converted to Term 14
Total 439
Consumer Banking:  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 141
2022 780
2021 712
2020 327
2019 183
Prior 111
Total Term Loans 2,254
Revolving Loans 72
Revolving Loans Converted to Term 1
Total 2,327
Consumer Banking: | Auto  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 141
2022 780
2021 710
2020 327
2019 183
Prior 111
Total Term Loans 2,252
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 2,252
Consumer Banking: | Retail banking  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 0
2022 0
2021 2
2020 0
2019 0
Prior 0
Total Term Loans 2
Revolving Loans 72
Revolving Loans Converted to Term 1
Total 75
Commercial Banking:  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 2
2022 42
2021 60
2020 22
2019 215
Prior 230
Total Term Loans 571
Revolving Loans 17
Revolving Loans Converted to Term 0
Total 588
Commercial Banking: | Commercial and multifamily real estate  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 0
2022 33
2021 60
2020 22
2019 158
Prior 219
Total Term Loans 492
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 492
Commercial Banking: | Commercial and industrial  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 2
2022 9
2021 0
2020 0
2019 57
Prior 11
Total Term Loans 79
Revolving Loans 17
Revolving Loans Converted to Term 0
Total $ 96