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Loans - TDR Disclosure - Modification to Borrowers (Details)
$ in Millions
Dec. 31, 2023
USD ($)
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans $ 2,860
Commitments to lend on loans modified in TDRs 109
Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 2,237
30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 197
60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 131
Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 295
Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 623
Credit Card:  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 699
Credit Card: | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 433
Credit Card: | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 90
Credit Card: | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 55
Credit Card: | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 121
Credit Card: | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 266
Credit Card: | Domestic Card  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 602
Credit Card: | Domestic Card | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 384
Credit Card: | Domestic Card | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 81
Credit Card: | Domestic Card | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 46
Credit Card: | Domestic Card | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 91
Credit Card: | Domestic Card | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 218
Credit Card: | International card businesses  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 97
Credit Card: | International card businesses | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 49
Credit Card: | International card businesses | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 9
Credit Card: | International card businesses | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 9
Credit Card: | International card businesses | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 30
Credit Card: | International card businesses | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 48
Consumer Banking:  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 772
Consumer Banking: | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 558
Consumer Banking: | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 107
Consumer Banking: | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 76
Consumer Banking: | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 31
Consumer Banking: | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 214
Consumer Banking: | Auto  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 762
Consumer Banking: | Auto | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 548
Consumer Banking: | Auto | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 107
Consumer Banking: | Auto | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 76
Consumer Banking: | Auto | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 31
Consumer Banking: | Auto | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 214
Consumer Banking: | Retail banking  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 10
Consumer Banking: | Retail banking | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 10
Consumer Banking: | Retail banking | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Consumer Banking: | Retail banking | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Consumer Banking: | Retail banking | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Consumer Banking: | Retail banking | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking:  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 1,389
Commercial Banking: | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 1,246
Commercial Banking: | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 143
Commercial Banking: | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 143
Commercial Banking: | Commercial and multifamily real estate  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 465
Commercial Banking: | Commercial and multifamily real estate | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 426
Commercial Banking: | Commercial and multifamily real estate | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | Commercial and multifamily real estate | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | Commercial and multifamily real estate | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 39
Commercial Banking: | Commercial and multifamily real estate | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 39
Commercial Banking: | Commercial and industrial  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 924
Commercial Banking: | Commercial and industrial | Current  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 820
Commercial Banking: | Commercial and industrial | 30-59 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | Commercial and industrial | 60-89 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 0
Commercial Banking: | Commercial and industrial | Greater than 90 days  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans 104
Commercial Banking: | Commercial and industrial | Total Delinquent Loans  
Financing Receivable, Troubled Debt Restructuring [Line Items]  
Total Loans $ 104