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Allowance for Credit Losses and Reserve for Unfunded Lending Commitments - Charge-Offs (Details)
$ in Millions
9 Months Ended
Sep. 30, 2023
USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 $ 54
2022 589
2021 571
2020 268
2019 275
Prior 294
Total Term Loans 2,051
Revolving Loans 5,479
Revolving Loans Converted to Term 66
Total 7,596
Credit Card:  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 5,415
Revolving Loans Converted to Term 66
Total 5,481
Credit Card: | Domestic Card  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 5,100
Revolving Loans Converted to Term 56
Total 5,156
Credit Card: | International card businesses  
Financing Receivable, Credit Quality Indicator [Line Items]  
Revolving Loans 315
Revolving Loans Converted to Term 10
Total 325
Consumer Banking:  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 52
2022 551
2021 524
2020 246
2019 141
Prior 90
Total Term Loans 1,604
Revolving Loans 49
Revolving Loans Converted to Term 0
Total 1,653
Consumer Banking: | Auto  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 52
2022 551
2021 523
2020 246
2019 141
Prior 89
Total Term Loans 1,602
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 1,602
Consumer Banking: | Retail banking  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 0
2022 0
2021 1
2020 0
2019 0
Prior 1
Total Term Loans 2
Revolving Loans 49
Revolving Loans Converted to Term 0
Total 51
Commercial Portfolio  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 2
2022 38
2021 47
2020 22
2019 134
Prior 204
Total Term Loans 447
Revolving Loans 15
Revolving Loans Converted to Term 0
Total 462
Commercial Portfolio | Commercial and multifamily real estate  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 0
2022 29
2021 47
2020 22
2019 105
Prior 201
Total Term Loans 404
Revolving Loans 0
Revolving Loans Converted to Term 0
Total 404
Commercial Portfolio | Commercial and industrial  
Financing Receivable, Credit Quality Indicator [Line Items]  
2023 2
2022 9
2021 0
2020 0
2019 29
Prior 3
Total Term Loans 43
Revolving Loans 15
Revolving Loans Converted to Term 0
Total $ 58