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Loans - TDR Disclosure - Financial Effects of Financial Difficulty Modifications to Borrowers (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   $ 629   $ 1,134
Credit Card:        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   87   183
Credit Card: | Domestic Card | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 19.06%   19.04%  
Credit Card: | Domestic Card | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Credit Card: | International card businesses | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 27.99%   26.90%  
Credit Card: | International card businesses | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Consumer Banking:        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   280   520
Consumer Banking: | Auto        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   280   519
Consumer Banking: | Auto | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 8.82%   8.78%  
Consumer Banking: | Auto | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Consumer Banking: | Auto | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 6 months   6 months  
Consumer Banking: | Retail banking        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction       1
Consumer Banking: | Retail banking | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 2.00%   2.00%  
Consumer Banking: | Retail banking | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Consumer Banking: | Retail banking | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 20 months   15 months  
Commercial Portfolio        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   262   431
Commercial Portfolio | Commercial and multifamily real estate        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   133   264
Commercial Portfolio | Commercial and multifamily real estate | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 0.00%   0.00%  
Commercial Portfolio | Commercial and multifamily real estate | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 20   $ 23  
Commercial Portfolio | Commercial and multifamily real estate | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 16 months   16 months  
Commercial Portfolio | Commercial and industrial        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction   $ 129   $ 167
Commercial Portfolio | Commercial and industrial | Interest Rate Reduction        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Weighted-average interest rate reduction 0.00%   0.00%  
Commercial Portfolio | Commercial and industrial | Principal Forgiveness [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Principal balance reduction $ 0   $ 0  
Commercial Portfolio | Commercial and industrial | Term Extension        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Payment delay duration (in months) 4 months   6 months