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Loans (Tables)
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2023
Receivables [Abstract]    
Loan Portfolio Composition and Aging Analysis   The table below presents the composition and aging analysis of our loans held for investment portfolio as of June 30, 2023 and December 31, 2022. The delinquency aging includes all past due loans, both performing and nonperforming. Table 3.1: Loan Portfolio Composition and Aging Analysis
 June 30, 2023
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$130,886$1,554$1,160$2,375$5,089$135,975
International card businesses6,232103591222846,516
Total credit card137,1181,6571,2192,4975,373142,491
Consumer Banking:
Auto71,2732,8311,3703674,56875,841
Retail banking1,40714414321,439
Total consumer banking72,6802,8451,3743814,60077,280
Commercial Banking:
Commercial and multifamily real estate35,9059140513636,041
Commercial and industrial55,155812322535655,511
Total commercial banking91,0609916323049291,552
Total loans(1)
$300,858$4,601$2,756$3,108$10,465$311,323
% of Total loans96.64%1.48%0.88%1.00%3.36%100.00%
    
December 31, 2022
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$127,066$1,405$975$2,135 $4,515 $131,581 
International card businesses5,8958658110 254 6,149 
Total credit card132,9611,4911,0332,245 4,769 137,730 
Consumer Banking:
Auto73,4673,1011,418387 4,906 78,373 
Retail banking1,51813417 34 1,552 
Total consumer banking74,9853,1141,422404 4,940 79,925 
December 31, 2022
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Commercial Banking:
Commercial and multifamily real estate37,41701353637,453
Commercial and industrial56,942615516528157,223
Total commercial banking94,359615620031794,676
Total loans(1)
$302,305$4,666$2,511$2,849$10,026$312,331
% of Total loans96.79%1.50%0.80%0.91%3.21%100.00%
__________(1)Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.4 billion as of both June 30, 2023 and December 31, 2022
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans  
The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of June 30, 2023 and December 31, 2022. Nonperforming loans generally include loans that have been placed on nonaccrual status.
Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
June 30, 2023December 31, 2022
(Dollars in millions)
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
Credit Card:
Domestic credit card$2,375 N/A$0 $2,135 N/A$
International card businesses116 $10 0 105 $
Total credit card2,491 10 0 2,240 
Consumer Banking:
Auto0 588 0 595 
Retail banking0 43 19 39 
Total consumer banking0 631 19 634 
Commercial Banking:
Commercial and multifamily real estate0 416 303 271 246 
Commercial and industrial0 395 218 430 294 
Total commercial banking0 811 521 701 540 
Total$2,491 $1,452 $540 $2,240 $1,344 $548 
% of Total loans held for investment0.80 %0.47 %0.17 %0.72 %0.43 %0.18 %
__________
(1)We recognized interest income for loans classified as nonperforming of $5 million and $17 million for the three and six months ended June 30, 2023, respectively, and $1 million and $11 million for the three and six months ended June 30, 2022, respectively
Credit Quality Indicator  
The table below presents our credit card portfolio by delinquency status as of June 30, 2023 and December 31, 2022.
Table 3.3: Credit Card Delinquency Status
June 30, 2023December 31, 2022
(Dollars in millions)Revolving LoansRevolving Loans Converted to TermTotalRevolving LoansRevolving Loans Converted to TermTotal
Credit Card:
Domestic credit card:
Current
$130,591 $295 $130,886 $126,811 $255 $127,066 
30-59 days
1,535 19 1,554 1,388 17 1,405 
60-89 days
1,148 12 1,160 964 11 975 
Greater than 90 days
2,356 19 2,375 2,121 14 2,135 
Total domestic credit card135,630 345 135,975 131,284 297 131,581 
International card businesses:
Current
6,209 23 6,232 5,866 29 5,895 
30-59 days
101 2 103 83 86 
60-89 days
58 1 59 55 58 
Greater than 90 days
121 1 122 106 110 
Total international card businesses6,489 27 6,516 6,110 39 6,149 
Total credit card$142,119 $372 $142,491 $137,394 $336 $137,730 
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of June 30, 2023 and December 31, 2022. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 3.4: Consumer Banking Portfolio by Vintage Year
June 30, 2023
Term Loans by Vintage Year
(Dollars in millions)20232022202120202019PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$6,319 $15,029 $11,726 $4,147 $1,828 $695 $39,744 $0 $0 $39,744 
621-6602,632 5,284 4,145 1,756 850 388 15,055 0 0 15,055 
620 or below3,725 6,604 5,320 3,052 1,586 755 21,042 0 0 21,042 
Total auto12,676 26,917 21,191 8,955 4,264 1,838 75,841 0 0 75,841 
Retail banking—Delinquency status:
Current54 150 94 72 123 530 1,023 379 5 1,407 
30-59 days0 3 0 1 0 3 7 7 0 14 
60-89 days0 0 0 0 0 1 1 3 0 4 
Greater than 90 days0 0 0 0 0 9 9 4 1 14 
Total retail banking54 153 94 73 123 543 1,040 393 6 1,439 
Total consumer banking$12,730 $27,070 $21,285 $9,028 $4,387 $2,381 $76,881 $393 $6 $77,280 
December 31, 2022
Term Loans by Vintage Year
(Dollars in millions)20222021202020192018PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$17,872 $14,246 $5,354 $2,595 $1,032 $328 $41,427 $$$41,427 
621-6606,212 5,060 2,257 1,167 513 185 15,394 15,394 
620 or below7,717 6,501 3,898 2,144 914 378 21,552 21,552 
Total auto31,801 25,807 11,509 5,906 2,459 891 78,373 78,373 
Retail banking—Delinquency status:
Current166 128 82 133 127 470 1,106 408 1,518 
30-59 days13 
60-89 days
Greater than 90 days11 17 
Total retail banking168 130 82 133 130 481 1,124 422 1,552 
Total consumer banking$31,969 $25,937 $11,591 $6,039 $2,589 $1,372 $79,497 $422 $$79,925 
__________
(1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of June 30, 2023 and December 31, 2022. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings
June 30, 2023
Term Loans by Vintage Year
(Dollars in millions)20232022202120202019PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$5,154 $7,819 $2,037 $608 $965 $2,536 $19,119 $13,317 $25 $32,461 
Criticized performing669 1,098 265 142 331 639 3,144 20 0 3,164 
Criticized nonperforming30 64 21 0 30 271 416 0 0 416 
Total commercial and multifamily real estate5,853 8,981 2,323 750 1,326 3,446 22,679 13,337 25 36,041 
Commercial and industrial
Noncriticized7,677 17,297 4,359 2,223 717 2,935 35,208 16,728 186 52,122 
Criticized performing407 763 330 52 260 330 2,142 852 0 2,994 
Criticized nonperforming8 22 43 24 145 97 339 56 0 395 
Total commercial and industrial8,092 18,082 4,732 2,299 1,122 3,362 37,689 17,636 186 55,511 
Total commercial banking$13,945 $27,063 $7,055 $3,049 $2,448 $6,808 $60,368 $30,973 $211 $91,552 
December 31, 2022
Term Loans by Vintage Year
(Dollars in millions)20222021202020192018PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$9,527 $4,086 $1,161 $1,671 $1,280 $2,898 $20,623 $13,254 $25 $33,902 
Criticized performing814 376 202 412 302 1,061 3,167 113 3,280 
Criticized nonperforming101 22 13 19 116 271 271 
Total commercial and multifamily real estate10,442 4,484 1,363 2,096 1,601 4,075 24,061 13,367 25 37,453 
Commercial and industrial
Noncriticized22,105 6,031 2,934 1,809 973 2,658 36,510 17,187 21 53,718 
Criticized performing992 560 156 160 167 76 2,111 964 3,075 
Criticized nonperforming196 21 87 40 354 76 430 
Total commercial and industrial23,293 6,612 3,095 2,056 1,180 2,739 38,975 18,227 21 57,223 
Total commercial banking$33,735 $11,096 $4,458 $4,152 $2,781 $6,814 $63,036 $31,594 $46 $94,676 
__________
(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
The table below presents gross charge-offs for loans held for investment by vintage year during the six months ended June 30, 2023.
Table 4.2: Gross Charge-Offs by Vintage Year
Six Months Ended June 30, 2023
Term Loans by Vintage Year
(Dollars in millions)20232022202120202019PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Credit Card
Domestic credit cardN/AN/AN/AN/AN/AN/AN/A$3,310 $35 $3,345 
International card businessN/AN/AN/AN/AN/AN/AN/A205 6 211 
Total credit cardN/AN/AN/AN/AN/AN/AN/A3,515 41 3,556 
Consumer Banking
Auto$13 $344 $341 $167 $96 $63 $1,024 0 0 1,024 
Retail banking0 0 1 0 0 0 1 32 0 33 
Total consumer banking13 344 342 167 96 63 1,025 32 0 1,057 
Commercial Banking
Commercial and multifamily real estate0 29 46 22 98 185 380 0 0 380 
Commercial and industrial2 2 0 0 0 3 7 15 0 22 
Total commercial banking2 31 46 22 98 188 387 15 0 402 
Total$15 $375 $388 $189 $194 $251 $1,412 $3,562 $41 $5,015 
TDR Disclosures  
The following table presents the major modification types, amortized cost amounts per modification and financial effects for all FDMs undertaken during the three and six months ended June 30, 2023.
Table 3.6: Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$154 $40 $194 $ $ $ $ $ $ $194 
Term extension   41 1 42 147 172 319 361 
Principal balance reduction   7  7 64  64 71 
Interest rate reduction and term extension   173  173    173 
Other(1)
   1  1 54 21 75 76 
Total loans modified$154 $40 $194 $222 $1 $223 $265 $193 $458 $875 
% of total class of receivables0.11 %0.61 %0.14 %0.29 %0.08 %0.29 %0.74 %0.35 %0.50 %0.28 %
Six Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial and Multifamily Real EstateCommercial and IndustrialTotal Commercial BankingTotal
Interest rate reduction$285 $61 $346 $ $ $ $ $ $ $346 
Term extension   77 3 80 246 237 483 563 
Principal balance reduction   12  12 64  64 76 
Principal balance reduction and term extension       17 17 17 
Interest rate reduction and term extension   330  330    330 
Other(1)
   2  2 54 146 200 202 
Total loans modified$285 $61 $346 $421 $3 $424 $364 $400 $764 $1,534 
% of total class of receivables0.21 %0.94 %0.24 %0.55 %0.21 %0.55 %1.01 %0.72 %0.83 %0.49 %
__________
(1)Commercial Banking consists of modifications other than interest rate reduction, term extension, or principal balance reduction.
Table 3.7: Financial Effects of Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.06%27.99%8.82%2.00%—%—%
Payment delay duration (in months)620164
Principal balance reduction$$$$$20$
Six Months Ended June 30, 2023
Credit CardConsumer BankingCommercial Banking
(Dollars in millions)Domestic CardInternational Card BusinessesAutoRetail BankingCommercial and Multifamily Real EstateCommercial and Industrial
Weighted-average interest rate reduction19.04%26.90%8.78%2.00%—%—%
Payment delay duration (in months)615166
Principal balance reduction$$$$$23$
The following table presents FDMs over a rolling 12 month period by delinquency status as of June 30, 2023.
Table 3.8 Delinquency Status of Loan Modifications to Borrowers Experiencing Financial Difficulty(1)
June 30, 2023
Delinquent Loans
(Dollars in millions)Current30-59 Days60-89 Days
> 90 Days
Total Delinquent LoansTotal Loans
Credit Card:
Domestic credit card$160 $42 $27 $56 $125 $285 
International card businesses24 6 6 25 37 61 
Total credit card184 48 33 81 162 346 
Consumer Banking:
Auto337 49 26 9 84 421 
Retail banking3 0 0 0 0 3 
Total consumer banking340 49 26 9 84 424 
Commercial Banking:
Commercial and multifamily real estate339 0 0 25 25 364 
Commercial and industrial275 0 13 112 125 400 
Total commercial banking614 0 13 137 150 764 
Total$1,138 $97 $72 $227 $396 $1,534 
__________
(1)Commitments to lend additional funds on FDMs totaled $48 million as of June 30, 2023.
The following tables present the major modification types, amortized cost amounts and financial effects of loans modified in a TDR during the three and six months ended June 30, 2022.
Table 3.10: Troubled Debt Restructurings(1)
Three Months Ended June 30, 2022
Reduced Interest RateTerm Extension
(Dollars in millions)
Total Loans Modified(2)
% of TDR Activity(3)
Average Rate Reduction
% of TDR Activity(3)
Average Term Extension (Months)
Credit Card:
Domestic credit card$57100 %15.56 %N/AN/A
International card businesses30100 27.65 N/AN/A
Total credit card87100 19.70 N/AN/A
Consumer Banking:
Auto28049 8.56 97 %4
Total consumer banking28049 8.56 97 4
Commercial Banking:
Commercial and multifamily real estate133N/AN/A9114
Commercial and industrial129N/AN/A3313
Total commercial banking262N/AN/A6214
Total$629
Six Months Ended June 30, 2022
Reduced Interest RateTerm Extension
(Dollars in millions)
Total Loans Modified(2)
% of TDR Activity(3)
Average Rate Reduction
% of TDR Activity(3)
Average Term Extension (Months)
Credit Card:
Domestic credit card$119100 %15.09 %N/AN/A
International card businesses64100 27.83 N/AN/A
Total credit card183100 19.54 N/AN/A
Consumer Banking:
Auto51952 8.68 97 %4
Retail banking1N/AN/A10012
Total consumer banking52052 8.68 974
Commercial Banking:
Commercial and multifamily real estate2640.29 7713
Commercial and industrial167N/AN/A4512
Total commercial banking4310.29 6413
Total$1,134
__________
(1)Commitments to lend additional funds on loans modified in TDRs totaled $166 million as of June 30, 2022.
(2)Represents the amortized cost of total loans modified in TDRs at the end of the period in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of modification.
(3)Due to multiple modification types granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
The following table presents the type, number and amortized cost of loans modified in a TDR that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.
Table 3.11: TDR—Subsequent Defaults
 Three Months Ended June 30, 2022Six Months Ended June 30, 2022
(Dollars in millions)Number of ContractsAmountNumber of ContractsAmount
Credit Card:
Domestic credit card8,012 $17 14,024 $28 
International card businesses19,611 20 36,118 39 
Total credit card27,623 37 50,142 67 
Consumer Banking:
Auto3,539 63 5,510 96 
Retail banking
Total consumer banking3,539 63 5,510 96 
Commercial Banking:
Commercial and industrial35 
Total commercial banking35 
Total31,164 $104 55,655 $198 
Schedule of Debtor Troubled Debt Restructuring, Subsequent Periods
Table 3.9 Subsequent Defaults of Financial Difficulty Modifications to Borrowers
Three Months Ended June 30, 2023
(Dollars in millions)Interest Rate ReductionTerm ExtensionInterest Rate Reduction and Term ExtensionTotal Loans
Credit Card:
Domestic credit card$37 $0 $0 $37 
International card businesses4 0 0 4 
Total credit card41 0 0 41 
Consumer Banking:
Auto0 3 51 54 
Total consumer banking0 3 51 54 
Total$41 $3 $51 $95