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Business Segments and Revenue from Contracts with Customers - Segment Results and Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Dec. 31, 2022
Segment Reporting Information [Line Items]      
Net interest income (loss) $ 7,186 $ 6,397  
Non-interest income 1,717 1,776  
Total net revenue (loss) 8,903 8,173  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 2,795 677  
Non-interest expense 4,945 4,551  
Income (loss) from continuing operations before income taxes 1,163 2,945  
Income tax provision (benefit) 203 542  
Income (loss) from continuing operations, net of tax 960 2,403  
Total loans held for investment 308,836 280,466 $ 312,331
Total Deposits 349,827 313,429 $ 332,992
Uncollectible portion of billed finance charges and fees 405 192  
Operating segments | Credit Card      
Segment Reporting Information [Line Items]      
Net interest income (loss) 4,657 3,839  
Non-interest income 1,363 1,458  
Total net revenue (loss) 6,020 5,297  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 2,261 545  
Non-interest expense 3,038 2,783  
Income (loss) from continuing operations before income taxes 721 1,969  
Income tax provision (benefit) 172 469  
Income (loss) from continuing operations, net of tax 549 1,500  
Total loans held for investment 137,142 113,962  
Total Deposits 0 0  
Operating segments | Consumer Banking      
Segment Reporting Information [Line Items]      
Net interest income (loss) 2,360 2,113  
Non-interest income 135 105  
Total net revenue (loss) 2,495 2,218  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 275 130  
Non-interest expense 1,283 1,236  
Income (loss) from continuing operations before income taxes 937 852  
Income tax provision (benefit) 221 202  
Income (loss) from continuing operations, net of tax 716 650  
Total loans held for investment 78,151 80,330  
Total Deposits 291,163 258,359  
Operating segments | Commercial Banking      
Segment Reporting Information [Line Items]      
Net interest income (loss) 648 607  
Non-interest income 212 277  
Total net revenue (loss) 860 884  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 259 8  
Non-interest expense 530 488  
Income (loss) from continuing operations before income taxes 71 388  
Income tax provision (benefit) 17 92  
Income (loss) from continuing operations, net of tax 54 296  
Total loans held for investment 93,543 86,174  
Total Deposits 38,380 45,232  
Other      
Segment Reporting Information [Line Items]      
Net interest income (loss) (479) (162)  
Non-interest income 7 (64)  
Total net revenue (loss) (472) (226)  
Change in estimated partner reimbursements that decreased/(increased) provision for credit losses 0 (6)  
Non-interest expense 94 44  
Income (loss) from continuing operations before income taxes (566) (264)  
Income tax provision (benefit) (207) (221)  
Income (loss) from continuing operations, net of tax (359) (43)  
Total loans held for investment 0 0  
Total Deposits $ 20,284 $ 9,838