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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Dec. 31, 2022
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing $ 2,465   $ 2,240
Nonperforming Loans 1,306   1,344
Nonperforming Loans Without an Allowance $ 492   $ 548
Percentage, 90 Days Past Due and Accruing 0.80%   0.72%
Percentage, Nonperforming Loans 0.42%   0.43%
Percentage, Nonperforming Loans Without an Allowance 0.16%   0.18%
Interest income for loans classified as nonperforming $ 2 $ 1  
Credit Card      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 2,465   $ 2,240
Nonperforming Loans 7   9
Nonperforming Loans Without an Allowance 0   0
Credit Card | Domestic credit card:      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 2,352   2,135
Nonperforming Loans Without an Allowance 0   0
Credit Card | International card businesses:      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 113   105
Nonperforming Loans 7   9
Nonperforming Loans Without an Allowance 0   0
Consumer Banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 559   634
Nonperforming Loans Without an Allowance 6   8
Consumer Banking | Auto      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 515   595
Nonperforming Loans Without an Allowance 0   0
Consumer Banking | Retail banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 44   39
Nonperforming Loans Without an Allowance 6   8
Commercial Banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 740   701
Nonperforming Loans Without an Allowance 486   540
Commercial Banking | Commercial and multifamily real estate      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 336   271
Nonperforming Loans Without an Allowance 255   246
Commercial Banking | Commercial and industrial      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0   0
Nonperforming Loans 404   430
Nonperforming Loans Without an Allowance $ 231   $ 294