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Loans
12 Months Ended
Dec. 31, 2022
Receivables [Abstract]  
Loans
NOTE 3—LOANS
Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts, and loans held for sale. We further divide our loans held for investment into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate as well as commercial and industrial loans. The information presented in the tables in this note excludes loans held for sale, which are carried at either fair value (if we elect the fair value option) or at the lower of cost or fair value.
Accrued interest receivable of $1.9 billion and $1.2 billion as of December 31, 2022 and 2021, respectively, is not included in the tables in this note. The table below presents the composition and aging analysis of our loans held for investment portfolio as of December 31, 2022 and 2021. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 3.1: Loan Portfolio Composition and Aging Analysis
 December 31, 2022
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$127,066$1,405$975$2,135$4,515$131,581
International card businesses5,89586581102546,149
Total credit card132,9611,4911,0332,2454,769137,730
Consumer Banking:
Auto73,4673,1011,4183874,90678,373
Retail banking1,51813417341,552
Total consumer banking74,9853,1141,4224044,94079,925
Commercial Banking:
Commercial and multifamily real estate37,41701353637,453
Commercial and industrial56,942615516528157,223
Total commercial banking94,359615620031794,676
Total loans(1)
$302,305$4,666$2,511$2,849$10,026$312,331
% of Total loans96.79%1.50%0.80%0.91%3.21%100.00%
    
December 31, 2021
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Credit Card:
Domestic credit card$106,312$773$528$1,110 $2,411 $108,723 
International card businesses5,836775086 213 6,049 
Total credit card112,1488505781,196 2,624 114,772 
Consumer Banking:
Auto72,2212,385933240 3,558 75,779 
Retail banking1,80735718 60 1,867 
Total consumer banking74,0282,420940258 3,618 77,646 
December 31, 2021
Delinquent Loans
(Dollars in millions)Current30-59
Days
60-89
Days
> 90
Days
Total
Delinquent
Loans
Total
Loans
Commercial Banking:
Commercial and multifamily real estate35,10092353516235,262
Commercial and industrial49,3791391033928149,660
Total commercial banking84,4792311387444384,922
Total loans(1)
$270,655$3,501$1,656$1,528$6,685$277,340
% of Total loans97.59%1.26%0.60%0.55%2.41%100.00%
__________
(1)Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.4 billion as of both December 31, 2022 and 2021.
The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of December 31, 2022 and 2021. Nonperforming loans generally include loans that have been placed on nonaccrual status.
Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans
December 31, 2022December 31, 2021
(Dollars in millions)
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
> 90 Days and Accruing
Nonperforming
Loans(1)
Nonperforming
 Loans Without an Allowance
Credit Card:
Domestic credit card$2,135 N/A$0 $1,110 N/A$
International card businesses105 $9 0 82 $10 
Total credit card2,240 9 0 1,192 10 
Consumer Banking:
Auto0 595 0 344 
Retail banking0 39 8 47 
Total consumer banking0 634 8 391 
Commercial Banking:
Commercial and multifamily real estate0 271 246 383 268 
Commercial and industrial0 430 294 316 257 
Total commercial banking0 701 540 699 525 
Total$2,240 $1,344 $548 $1,195 $1,100 $529 
% of Total loans held for investment0.72 %0.43 %0.18 %0.43 %0.40 %0.19 %
__________
(1)We recognized interest income for loans classified as nonperforming of $66 million and $43 million for the years ended December 31, 2022 and 2021 respectively
Credit Quality Indicators
We closely monitor economic conditions and loan performance trends to assess and manage our exposure to credit risk. We discuss these risks and our credit quality indicator for each portfolio segment below.
Credit Card
Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and the U.S. Real Gross Domestic Product (“GDP”) Rate, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we assess in monitoring the credit quality and risk of our credit card loan portfolio is delinquency trends, including an analysis of loan migration between delinquency categories over time.
The table below presents our credit card portfolio by delinquency status as of December 31, 2022 and 2021.
Table 3.3: Credit Card Delinquency Status
December 31, 2022December 31, 2021
(Dollars in millions)Revolving LoansRevolving Loans Converted to TermTotalRevolving LoansRevolving Loans Converted to TermTotal
Credit Card:
Domestic credit card:
Current
$126,811 $255 $127,066 $105,985 $327 $106,312 
30-59 days
1,388 17 1,405 760 13 773 
60-89 days
964 11 975 519 528 
Greater than 90 days
2,121 14 2,135 1,100 10 1,110 
Total domestic credit card131,284 297 131,581 108,364 359 108,723 
International card businesses:
Current
5,866 29 5,895 5,795 41 5,836 
30-59 days
83 3 86 73 77 
60-89 days
55 3 58 47 50 
Greater than 90 days
106 4 110 82 86 
Total international card businesses6,110 39 6,149 5,997 52 6,049 
Total credit card$137,394 $336 $137,730 $114,361 $411 $114,772 
Consumer Banking
Our consumer banking loan portfolio consists of auto and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we monitor when assessing the credit quality and risk of our auto loan portfolio is borrower credit scores as they measure the creditworthiness of borrowers. Delinquency trends are the key indicator we assess in monitoring the credit quality and risk of our retail banking loan portfolio.
The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of December 31, 2022 and 2021. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 3.4: Consumer Banking Portfolio by Credit Quality Indicator
December 31, 2022
Term Loans by Vintage Year
(Dollars in millions)20222021202020192018PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$17,872 $14,246 $5,354 $2,595 $1,032 $328 $41,427 $0 $0 $41,427 
621-6606,212 5,060 2,257 1,167 513 185 15,394 0 0 15,394 
620 or below7,717 6,501 3,898 2,144 914 378 21,552 0 0 21,552 
Total auto31,801 25,807 11,509 5,906 2,459 891 78,373 0 0 78,373 
Retail banking—Delinquency status:
Current166 128 82 133 127 470 1,106 408 4 1,518 
30-59 days2 1 0 0 0 2 5 8 0 13 
60-89 days0 1 0 0 0 1 2 2 0 4 
Greater than 90 days0 0 0 0 3 8 11 4 2 17 
Total retail banking168 130 82 133 130 481 1,124 422 6 1,552 
Total consumer banking$31,969 $25,937 $11,591 $6,039 $2,589 $1,372 $79,497 $422 $6 $79,925 
December 31, 2021
Term Loans by Vintage Year
(Dollars in millions)20212020201920182017PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$20,758 $8,630 $4,739 $2,394 $1,153 $301 $37,975 $$$37,975 
621-6607,456 3,721 2,109 1,084 537 157 15,064 15,064 
620 or below9,522 6,336 3,767 1,840 949 326 22,740 22,740 
Total auto37,736 18,687 10,615 5,318 2,639 784 75,779 75,779 
Retail banking—Delinquency status:
Current285 171 172 161 176 491 1,456 345 1,807 
30-59 days12 23 35 
60-89 days
Greater than 90 days12 18 
Total retail banking285 178 174 169 177 503 1,486 373 1,867 
December 31, 2021
Term Loans by Vintage Year
(Dollars in millions)20212020201920182017PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Total consumer banking$38,021 $18,865 $10,789 $5,487 $2,816 $1,287 $77,265 $373 $$77,646 
__________
(1)Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
Commercial Banking
The key credit quality indicator for our commercial loan portfolios is our internal risk ratings. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows:
Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans.
Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date.
Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status.
We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for credit losses. Generally, loans that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans are also generally reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due.
The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of December 31, 2022 and 2021. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings
December 31, 2022
Term Loans by Vintage Year
(Dollars in millions)20222021202020192018PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$9,527 $4,086 $1,161 $1,671 $1,280 $2,898 $20,623 $13,254 $25 $33,902 
Criticized performing814 376 202 412 302 1,061 3,167 113 0 3,280 
Criticized nonperforming101 22 0 13 19 116 271 0 0 271 
Total commercial and multifamily real estate10,442 4,484 1,363 2,096 1,601 4,075 24,061 13,367 25 37,453 
Commercial and industrial
Noncriticized22,105 6,031 2,934 1,809 973 2,658 36,510 17,187 21 53,718 
Criticized performing992 560 156 160 167 76 2,111 964 0 3,075 
Criticized nonperforming196 21 5 87 40 5 354 76 0 430 
Total commercial and industrial23,293 6,612 3,095 2,056 1,180 2,739 38,975 18,227 21 57,223 
Total commercial banking$33,735 $11,096 $4,458 $4,152 $2,781 $6,814 $63,036 $31,594 $46 $94,676 
December 31, 2021
Term Loans by Vintage Year
(Dollars in millions)20212020201920182017PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$6,590 $2,924 $3,393 $2,401 $793 $3,538 $19,639 $12,286 $$31,925 
Criticized performing248 195 329 317 261 1,478 2,828 101 25 2,954 
Criticized nonperforming88 20 266 383 383 
Total commercial and multifamily real estate6,838 3,119 3,810 2,738 1,063 5,282 22,850 12,387 25 35,262 
Commercial and industrial
Noncriticized12,662 7,039 5,506 2,750 1,730 3,033 32,720 14,310 59 47,089 
Criticized performing279 188 838 207 120 167 1,799 456 2,255 
Criticized nonperforming32 52 85 93 10 278 38 316 
Total commercial and industrial12,973 7,279 6,429 3,050 1,856 3,210 34,797 14,804 59 49,660 
Total commercial banking$19,811 $10,398 $10,239 $5,788 $2,919 $8,492 $57,647 $27,191 $84 $84,922 
__________
(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
Troubled Debt Restructurings
As part of our loss mitigation efforts, we may provide short-term (one to twelve months) or long-term (greater than twelve months) modifications to a borrower experiencing financial difficulty to improve long-term collectability of the loan and to avoid the need for repossession or foreclosure of collateral.
We consider the impact of all loan modifications, whether or not that modification is classified as a troubled debt restructuring (“TDR”), when estimating the credit quality of our loan portfolio and establishing allowance levels. For our Commercial Banking customers, loan modifications are also considered in the assignment of an internal risk rating.

Additional guidance issued by the Federal Banking Agencies and contained in the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) provided banking organizations with TDR relief for loan modifications to certain qualifying borrowers impacted by the Coronavirus Disease of 2019 (“COVID-19”) pandemic. The guidance in the CARES Act expired on January 1, 2022, at which time we also concurrently ceased applying the additional guidance issued by the Federal Banking Agencies. We adopted Accounting Standard Update (“ASU”) No. 2022-02 as of January 1, 2023, which eliminates the accounting guidance for TDRs.
Total recorded TDRs were $2.7 billion and $1.6 billion as of December 31, 2022 and 2021, respectively. TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.5 billion and $1.1 billion as of December 31, 2022 and 2021, respectively. TDRs classified as performing in our commercial banking loan portfolio totaled $595 million and $192 million as of December 31, 2022 and 2021, respectively. Commitments to lend additional funds on loans modified in TDRs totaled $219 million and $168 million as of December 31, 2022 and 2021, respectively.
The following tables present the major modification types, amortized cost amounts and financial effects of loans modified in a TDR during the years ended December 31, 2022, 2021 and 2020.
Table 3.6: Troubled Debt Restructurings
Year Ended December 31, 2022
Reduced Interest RateTerm Extension
(Dollars in millions)
Total Loans Modified(1)
% of TDR Activity(2)
Average Rate Reduction
% of TDR Activity(2)
Average Term Extension (Months)
Credit Card:
Domestic credit card$306100 %16.54 %N/AN/A
International card businesses127100 27.42 N/AN/A
Total credit card433100 19.73 N/AN/A
Consumer Banking:
Auto1,07057 8.53 97 %4
Retail banking7N/AN/A92 13
Total consumer banking1,07757 8.53 97 4
Commercial Banking:
Commercial and multifamily real estate3858 0.28 84 13
Commercial and industrial357N/AN/A64 13
Total commercial banking7424 0.28 74 13
Total$2,252
Year Ended December 31, 2021
Reduced Interest RateTerm ExtensionBalance Reduction
(Dollars in millions)
Total Loans Modified(1)
% of TDR Activity(2)
Average Rate Reduction
% of TDR Activity(2)
Average Term Extension (Months)
% of
TDR
Activity
(2)
Gross
Balance
Reduction
Credit Card:
Domestic credit card$154100 %15.90 %N/AN/AN/AN/A
International card businesses123100 27.70 N/AN/AN/AN/A
Total credit card277100 21.15 N/AN/AN/AN/A
Consumer Banking:
Auto37143 8.72 93 %4%$1
Retail banking313 2.94 30 42N/AN/A
Total consumer banking37442 8.70 93 41
Commercial Banking:
Commercial and multifamily real estate4921 1.19 85 11N/AN/A
Commercial and industrial112N/AN/A30 6N/AN/A
Total commercial banking16161.19 46 9N/AN/A
Total$812
Year Ended December 31, 2020
Reduced Interest RateTerm ExtensionBalance Reduction
(Dollars in millions)
Total Loans Modified(1)
% of TDR Activity(2)
Average Rate Reduction
% of TDR Activity(2)
Average Term Extension (Months)
% of TDR Activity(2)
Gross Balance Reduction
Credit Card:
Domestic credit card$243100 %15.94 %N/AN/AN/AN/A
International card businesses168100 27.38 N/AN/AN/AN/A
Total credit card411100 20.61 N/AN/AN/AN/A
Consumer Banking:
Auto53611 5.68 95 %3%$1
Retail banking511 10.86 20 8N/AN/A
Total consumer banking54111 5.73 94 31
Commercial Banking:
Commercial and multifamily real estate98N/AN/A86 5N/AN/A
Commercial and industrial43940.14 52 217
Total commercial banking53730.14 58 177
Total$1,489
__________
(1)Represents the amortized cost of total loans modified in TDR at the end of the period in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of modification.
(2)Due to multiple modification types granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
Subsequent Defaults of Completed TDR Modifications
The following table presents the type, number and amortized cost of loans modified in a TDR that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.
Table 3.7: TDR—Subsequent Defaults
Year Ended December 31,
 202220212020
(Dollars in millions)Number of ContractsAmountNumber of ContractsAmountNumber of ContractsAmount
Credit Card:
Domestic credit card37,029 $75 18,694 $35 32,639 $69 
International card businesses74,432 79 58,914 87 58,363 87 
Total credit card111,461 154 77,608 122 91,002 156 
Consumer Banking:
Auto16,100 285 8,847 136 5,877 77 
Retail banking1 1 10 
Total consumer banking16,101 286 8,856 136 5,887 78 
Commercial Banking:
Commercial and multifamily real estate2 27 50 50 
Commercial and industrial5 56 120 15 130 
Total commercial banking7 83 170 16 180 
Total127,569 $523 86,472 $428 96,905 $414 
Loans Pledged
We pledged loan collateral of $9.8 billion and $10.3 billion to secure a portion of our FHLB borrowing capacity of $19.9 billion and $19.7 billion as of December 31, 2022 and 2021, respectively. We also pledged loan collateral of $34.1 billion and $26.5 billion to secure our Federal Reserve Discount Window borrowing capacity of $19.7 billion and $19.6 billion as of December 31, 2022 and 2021, respectively. In addition to loans pledged, we have securitized a portion of our credit card and auto loan portfolios. See “Note 5—Variable Interest Entities and Securitizations” for additional information.
Loans Held for Sale
Our total loans held for sale was $203 million and $5.9 billion as of December 31, 2022 and 2021, respectively. We originated for sale $8.6 billion, $9.1 billion and $10.0 billion of commercial multifamily real estate loans in 2022, 2021 and 2020, respectively, and typically retain servicing rights upon the sale of these loans.
Revolving Loans Converted to Term Loans
For the years ended December 31, 2022 and 2021, we converted $441 million and $223 million of revolving loans to term loans, respectively, primarily in our domestic credit card and commercial banking loan portfolios