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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Dec. 31, 2021
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing $ 1,304   $ 1,304   $ 1,195
Nonperforming Loans 1,103   1,103   1,100
Nonperforming Loans Without an Allowance $ 488   $ 488   $ 529
Percentage, 90 Days Past Due and Accruing 0.44%   0.44%   0.43%
Percentage, Nonperforming Loans 0.37%   0.37%   0.40%
Percentage, Nonperforming Loans Without an Allowance 0.16%   0.16%   0.19%
Interest income for loans classified as nonperforming $ 1 $ 3 $ 11 $ 8  
Credit Card          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 1,284   1,284   $ 1,192
Nonperforming Loans 8   8   10
Nonperforming Loans Without an Allowance 0   0   0
Credit Card | Domestic credit card:          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 1,196   1,196   1,110
Nonperforming Loans Without an Allowance 0   0   0
Credit Card | International card businesses:          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 88   88   82
Nonperforming Loans 8   8   10
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 440   440   391
Nonperforming Loans Without an Allowance 8   8   4
Consumer Banking | Auto          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 398   398   344
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking | Retail banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 42   42   47
Nonperforming Loans Without an Allowance 8   8   4
Commercial Banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 20   20   3
Nonperforming Loans 655   655   699
Nonperforming Loans Without an Allowance 480   480   525
Commercial Banking | Commercial and multifamily real estate          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 20   20   3
Nonperforming Loans 294   294   383
Nonperforming Loans Without an Allowance 266   266   268
Commercial Banking | Commercial And Industrial [Member]          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 361   361   316
Nonperforming Loans Without an Allowance $ 214   $ 214   $ 257