CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Interest income:
Loans, including loans held for sale	$ 24,263	$ 24,074	$ 25,862
Investment securities	1,446	1,877	2,411
Other	60	82	240
Total interest income	25,769	26,033	28,513
Interest expense:
Deposits	956	2,165	3,420
Securitized debt obligations	119	232	523
Senior and subordinated notes	488	679	1,159
Other borrowings	35	44	71
Total interest expense	1,598	3,120	5,173
Net interest income	24,171	22,913	23,340
Provision (benefit) for credit losses	(1,944)	10,264	6,236
Net interest income after provision for credit losses	26,115	12,649	17,104
Non-interest income:
Interchange fees, net	3,860	3,017	3,179
Service charges and other customer-related fees	1,578	1,243	1,330
Net securities gains	2	25	26
Other	824	1,325	718
Total non-interest income	6,264	5,610	5,253
Non-interest expense:
Salaries and associate benefits	7,421	6,805	6,388
Occupancy and equipment	2,003	2,118	2,098
Marketing	2,871	1,610	2,274
Professional services	1,440	1,312	1,237
Communications and data processing	1,262	1,215	1,290
Amortization of intangibles	29	60	112
Other	1,544	1,936	2,084
Total non-interest expense	16,570	15,056	15,483
Income (loss) from continuing operations before income taxes	15,809	3,203	6,874
Income tax provision	3,415	486	1,341
Income from continuing operations, net of tax	12,394	2,717	5,533
Income (loss) from discontinued operations, net of tax	(4)	(3)	13
Net income	12,390	2,714	5,546
Dividends and undistributed earnings allocated to participating securities	(105)	(20)	(41)
Preferred stock dividends	(274)	(280)	(282)
Issuance cost for redeemed preferred stock	(46)	(39)	(31)
Net income available to common stockholders	$ 11,965	$ 2,375	$ 5,192
Basic earnings per common share:
Net income from continuing operations	$ 27.05	$ 5.20	$ 11.07
Income (loss) from discontinued operations	(0.01)	(0.01)	0.03
Net income per basic common share	27.04	5.19	11.10
Diluted earnings per common share:
Net income from continuing operations	26.95	5.19	11.02
Income (loss) from discontinued operations	(0.01)	(0.01)	0.03
Net income per diluted common share	$ 26.94	$ 5.18	$ 11.05