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Business Segments and Revenue from Contracts with Customers - Revenue from Contracts with Customers (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Disaggregation of Revenue [Line Items]      
Total contract revenue $ 4,780 $ 3,737 $ 3,820
Revenue (reduction) from other sources 1,484 1,873 1,433
Non-interest income (loss) 6,264 5,610 5,253
Operating segments | Credit Card      
Disaggregation of Revenue [Line Items]      
Total contract revenue 3,880 3,062 3,045
Revenue (reduction) from other sources 926 761 843
Non-interest income (loss) 4,806 3,823 3,888
Operating segments | Consumer Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 513 436 604
Revenue (reduction) from other sources 41 30 39
Non-interest income (loss) 554 466 643
Operating segments | Commercial Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 388 242 178
Revenue (reduction) from other sources 760 681 653
Non-interest income (loss) 1,148 923 831
Other      
Disaggregation of Revenue [Line Items]      
Total contract revenue (1) (3) (7)
Revenue (reduction) from other sources (243) 401 (102)
Non-interest income (loss) (244) 398 (109)
Interchange fees, net      
Disaggregation of Revenue [Line Items]      
Total contract revenue 3,860 3,017 3,179
Customer reward expenses 6,400 4,900 4,900
Interchange fees, net | Operating segments | Credit Card      
Disaggregation of Revenue [Line Items]      
Total contract revenue 3,497 2,747 2,925
Interchange fees, net | Operating segments | Consumer Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 267 209 205
Interchange fees, net | Operating segments | Commercial Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 96 63 55
Interchange fees, net | Other      
Disaggregation of Revenue [Line Items]      
Total contract revenue 0 (2) (6)
Service charges and other customer-related fees      
Disaggregation of Revenue [Line Items]      
Total contract revenue 457 362 417
Service charges and other customer-related fees | Operating segments | Credit Card      
Disaggregation of Revenue [Line Items]      
Total contract revenue 0 0 0
Service charges and other customer-related fees | Operating segments | Consumer Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 171 188 298
Service charges and other customer-related fees | Operating segments | Commercial Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 287 175 120
Service charges and other customer-related fees | Other      
Disaggregation of Revenue [Line Items]      
Total contract revenue (1) (1) (1)
Other      
Disaggregation of Revenue [Line Items]      
Total contract revenue 463 358 224
Other | Operating segments | Credit Card      
Disaggregation of Revenue [Line Items]      
Total contract revenue 383 315 120
Other | Operating segments | Consumer Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 75 39 101
Other | Operating segments | Commercial Banking      
Disaggregation of Revenue [Line Items]      
Total contract revenue 5 4 3
Other | Other      
Disaggregation of Revenue [Line Items]      
Total contract revenue $ 0 $ 0 $ 0