CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Interest income:
Loans, including loans held for sale	$ 6,205	$ 5,758	$ 17,812	$ 18,120
Investment securities	317	443	1,078	1,455
Other	16	14	48	67
Total interest income	6,538	6,215	18,938	19,642
Interest expense:
Deposits	228	476	734	1,818
Securitized debt obligations	29	43	89	198
Senior and subordinated notes	116	132	367	551
Other borrowings	9	9	27	35
Total interest expense	382	660	1,217	2,602
Net interest income	6,156	5,555	17,721	17,040
Provision (benefit) for credit losses	(342)	331	(2,325)	10,000
Net interest income after provision for credit losses	6,498	5,224	20,046	7,040
Non-interest income:
Interchange fees, net	1,022	775	2,855	2,199
Service charges and other customer-related fees	407	320	1,143	905
Net securities gains	2	25	6	25
Other	243	706	592	1,017
Total non-interest income	1,674	1,826	4,596	4,146
Non-interest expense:
Salaries and associate benefits	1,852	1,719	5,480	5,050
Occupancy and equipment	481	506	1,476	1,546
Marketing	751	283	1,872	1,047
Professional services	358	327	991	918
Communications and data processing	319	310	936	920
Amortization of intangibles	5	14	16	52
Other	420	389	1,121	1,514
Total non-interest expense	4,186	3,548	11,892	11,047
Income from continuing operations before income taxes	3,986	3,502	12,750	139
Income tax provision (benefit)	882	1,096	2,782	(10)
Income from continuing operations, net of tax	3,104	2,406	9,968	149
Income (loss) from discontinued operations, net of tax	0	0	(3)	(1)
Net income	3,104	2,406	9,965	148
Dividends and undistributed earnings allocated to participating securities	(26)	(20)	(84)	(5)
Preferred stock dividends	(79)	(67)	(200)	(212)
Issuance cost for redeemed preferred stock	(12)	0	(12)	(22)
Net income (loss) available to common stockholders	$ 2,987	$ 2,319	$ 9,669	$ (91)
Basic earnings per common share:
Net income (loss) from continuing operations	$ 6.81	$ 5.07	$ 21.53	$ (0.20)
Income (loss) from discontinued operations	0.00	0.00	(0.01)	0.00
Net income (loss) per basic common share	6.81	5.07	21.52	(0.20)
Diluted earnings per common share:
Net income (loss) from continuing operations	6.78	5.06	21.45	(0.20)
Income (loss) from discontinued operations	0.00	0.00	(0.01)	0.00
Net income (loss) per diluted common share	$ 6.78	$ 5.06	$ 21.44	$ (0.20)