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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing $ 823   $ 823   $ 1,302
Nonperforming Loans 1,033   1,033   995
Nonperforming Loans Without an Allowance $ 549   $ 549   $ 449
Percentage, 90 Days Past Due and Accruing 0.30%   0.30%   0.50%
Percentage, Nonperforming Loans 0.40%   0.40%   0.40%
Percentage, Nonperforming Loans Without an Allowance 0.20%   0.20%   0.20%
Interest income for loans classified as nonperforming $ 3 $ 5 $ 8 $ 11  
Credit Card          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 821   821   $ 1,251
Nonperforming Loans 12   12   21
Nonperforming Loans Without an Allowance 0   0   0
Credit Card | Domestic credit card:          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 756   756   1,169
Nonperforming Loans Without an Allowance 0   0   0
Credit Card | International card businesses:          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 65   65   82
Nonperforming Loans 12   12   21
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 262   262   324
Nonperforming Loans Without an Allowance 20   20   0
Consumer Banking | Auto          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 209   209   294
Nonperforming Loans Without an Allowance 0   0   0
Consumer Banking | Retail banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 53   53   30
Nonperforming Loans Without an Allowance 20   20   0
Commercial Banking          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 2   2   51
Nonperforming Loans 759   759   650
Nonperforming Loans Without an Allowance 529   529   449
Commercial Banking | Commercial and multifamily real estate          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 2   2   51
Nonperforming Loans 301   301   200
Nonperforming Loans Without an Allowance 249   249   184
Commercial Banking | Commercial and industrial          
Financing Receivable, Past Due [Line Items]          
90 Days Past Due and Accruing 0   0   0
Nonperforming Loans 458   458   450
Nonperforming Loans Without an Allowance $ 280   $ 280   $ 265