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Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Detail) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2020
Dec. 31, 2019
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing $ 1,610 $ 1,610 $ 2,407
Nonperforming Loans 967 967 $ 983
Nonperforming Loans Without an Allowance $ 324 $ 324  
Percentage, 90 Days Past Due and Accruing 0.60% 0.60% 0.90%
Percentage, Nonperforming Loans 0.40% 0.40% 0.40%
Percentage, Nonperforming Loans Without an Allowance 0.10% 0.10%  
Interest income for loans classified as nonperforming $ 5 $ 11  
Credit Card      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 1,596 1,596 $ 2,407
Nonperforming Loans 23 23 25
Nonperforming Loans Without an Allowance 0 0  
Credit Card | Domestic credit card:      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 1,502 1,502 2,277
Nonperforming Loans Without an Allowance 0 0  
Credit Card | International card businesses:      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 94 94 130
Nonperforming Loans 23 23 25
Nonperforming Loans Without an Allowance 0 0  
Consumer Banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0 0 0
Nonperforming Loans 284 284 510
Nonperforming Loans Without an Allowance 2 2  
Consumer Banking | Auto      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0 0 0
Nonperforming Loans 260 260 487
Nonperforming Loans Without an Allowance 0 0  
Consumer Banking | Retail banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0 0 0
Nonperforming Loans 24 24 23
Nonperforming Loans Without an Allowance 2 2  
Commercial Banking      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 14 14 0
Nonperforming Loans 660 660 448
Nonperforming Loans Without an Allowance 322 322  
Commercial Banking | Commercial and multifamily real estate      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 14 14 0
Nonperforming Loans 167 167 38
Nonperforming Loans Without an Allowance 162 162  
Commercial Banking | Commercial and industrial      
Financing Receivable, Past Due [Line Items]      
90 Days Past Due and Accruing 0 0 0
Nonperforming Loans 493 493 $ 410
Nonperforming Loans Without an Allowance $ 160 $ 160