CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Interest income:
Loans, including loans held for sale	$ 6,429	$ 6,247	$ 19,180	$ 18,370
Investment securities	583	593	1,867	1,584
Other	63	55	196	174
Total interest income	7,075	6,895	21,243	20,128
Interest expense:
Deposits	901	681	2,588	1,842
Securitized debt obligations	123	127	405	358
Senior and subordinated notes	299	288	923	828
Other borrowings	15	13	53	45
Total interest expense	1,338	1,109	3,969	3,073
Net interest income	5,737	5,786	17,274	17,055
Provision for credit losses	1,383	1,268	4,418	4,218
Net interest income after provision for credit losses	4,354	4,518	12,856	12,837
Non-interest income:
Interchange fees, net	790	714	2,368	2,080
Service charges and other customer-related fees	283	410	988	1,233
Net securities gains (losses)	5	(196)	44	(189)
Other	144	248	492	884
Total non-interest income	1,222	1,176	3,892	4,008
Non-interest expense:
Salaries and associate benefits	1,605	1,432	4,736	4,382
Occupancy and equipment	519	515	1,533	1,508
Marketing	501	504	1,564	1,343
Professional services	314	275	919	719
Communications and data processing	312	311	944	934
Amortization of intangibles	25	44	84	131
Other	596	692	1,542	1,753
Total non-interest expense	3,872	3,773	11,322	10,770
Income from continuing operations before income taxes	1,704	1,921	5,426	6,075
Income tax provision	375	420	1,071	1,314
Income from continuing operations, net of tax	1,329	1,501	4,355	4,761
Income (loss) from discontinued operations, net of tax	4	1	15	(7)
Net income	1,333	1,502	4,370	4,754
Dividends and undistributed earnings allocated to participating securities	(10)	(9)	(34)	(32)
Preferred stock dividends	(53)	(53)	(185)	(185)
Net income available to common stockholders	$ 1,270	$ 1,440	$ 4,151	$ 4,537
Basic earnings per common share:
Net income from continuing operations	$ 2.70	$ 3.01	$ 8.80	$ 9.40
Income (loss) from discontinued operations	0.01	0.00	0.03	(0.01)
Net income per basic common share	2.71	3.01	8.83	9.39
Diluted earnings per common share:
Net income from continuing operations	2.68	2.99	8.76	9.33
Income (loss) from discontinued operations	0.01	0.00	0.03	(0.01)
Net income per diluted common share	$ 2.69	$ 2.99	$ 8.79	$ 9.32