CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Operating activities:
Income from continuing operations, net of tax	$ 1,410	$ 1,343
Income from discontinued operations, net of tax	2	3
Net income	1,412	1,346
Adjustments to reconcile net income to net cash from operating activities:
Provision for credit losses	1,693	1,674
Depreciation and amortization, net	704	550
Deferred tax provision	61	40
Net securities gains	(24)	(8)
Gain on sales of loans	(6)	(27)
Stock-based compensation expense	72	67
Loans held for sale:
Originations and purchases	(1,877)	(1,916)
Proceeds from sales and paydowns	2,467	1,273
Changes in operating assets and liabilities:
Changes in interest receivable	(1)	40
Changes in other assets	899	267
Changes in interest payable	(76)	(60)
Changes in other liabilities	(443)	(1,639)
Net cash from operating activities	4,881	1,607
Securities available for sale:
Purchases	(2,879)	(3,838)
Proceeds from paydowns and maturities	1,526	1,819
Proceeds from sales	3,074	1,058
Securities held to maturity:
Purchases	(365)	(3,239)
Proceeds from paydowns and maturities	619	541
Loans:
Net changes in loans held for investment	2,969	3,989
Principal recoveries of loans previously charged off	674	658
Net purchases of premises and equipment	(183)	(205)
Net cash from other investing activities	(422)	(101)
Net cash from investing activities	5,013	682
Financing activities:
Changes in deposits	5,243	7,290
Issuance of securitized debt obligations	1,496	0
Maturities and paydowns of securitized debt obligations	(589)	(1,250)
Issuance of senior and subordinated notes and long-term FHLB advances	1,243	3,234
Maturities and paydowns of senior and subordinated notes and long-term FHLB advances	(2,000)	(11,206)
Changes in other borrowings	(9,082)	67
Common stock:
Net proceeds from issuances	52	49
Dividends paid	(191)	(197)
Preferred stock:
Dividends paid	(52)	(52)
Purchases of treasury stock	(65)	(273)
Proceeds from share-based payment activities	0	14
Net cash from financing activities	(3,945)	(2,324)
Changes in cash, cash equivalents and restricted cash for securitization investors	5,949	(35)
Cash, cash equivalents and restricted cash for securitization investors, beginning of the period	13,489	14,352
Cash, cash equivalents and restricted cash for securitization investors, end of the period	19,438	14,317
Non-cash items:
Net transfers from loans held for investment to loans held for sale	358	177
Interest paid	1,248	936
Income tax paid	$ 70	$ 53