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Loans - Impaired Loans, Excluding Acquired Loans (Detail) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Impaired Financing Receivable:      
With an Allowance $ 1,591 $ 2,052  
Without an Allowance 253 393  
Total Recorded Investment 1,844 2,445  
Related Allowance 338 421  
Net Recorded Investment 1,506 2,024  
Unpaid Principal Balance 2,040 2,882  
Average Recorded Investment 2,105 2,868 $ 2,930
Interest Income Recognized 145 155 177
Credit Card Portfolio Segment      
Impaired Financing Receivable:      
With an Allowance 855 812  
Without an Allowance 0 0  
Total Recorded Investment 855 812  
Related Allowance 277 292  
Net Recorded Investment 578 520  
Unpaid Principal Balance 837 792  
Average Recorded Investment 839 756 673
Interest Income Recognized 75 74 68
Credit Card Portfolio Segment | Domestic credit card      
Impaired Financing Receivable:      
With an Allowance 666 639  
Without an Allowance 0 0  
Total Recorded Investment 666 639  
Related Allowance 186 208  
Net Recorded Investment 480 431  
Unpaid Principal Balance 654 625  
Average Recorded Investment 655 602 540
Interest Income Recognized 63 63 58
Credit Card Portfolio Segment | International card business      
Impaired Financing Receivable:      
With an Allowance 189 173  
Without an Allowance 0 0  
Total Recorded Investment 189 173  
Related Allowance 91 84  
Net Recorded Investment 98 89  
Unpaid Principal Balance 183 167  
Average Recorded Investment 184 154 133
Interest Income Recognized 12 11 10
Consumer Portfolio Segment      
Impaired Financing Receivable:      
With an Allowance 343 606  
Without an Allowance 50 169  
Total Recorded Investment 393 775  
Related Allowance 27 53  
Net Recorded Investment 366 722  
Unpaid Principal Balance 480 1,094  
Average Recorded Investment 547 853 924
Interest Income Recognized 48 59 93
Consumer Portfolio Segment | Auto      
Impaired Financing Receivable:      
With an Allowance 301 363  
Without an Allowance 38 118  
Total Recorded Investment 339 481  
Related Allowance 22 30  
Net Recorded Investment 317 451  
Unpaid Principal Balance 420 730  
Average Recorded Investment 397 495 501
Interest Income Recognized 45 53 86
Consumer Portfolio Segment | Home loan      
Impaired Financing Receivable:      
With an Allowance   192  
Without an Allowance   41  
Total Recorded Investment   233  
Related Allowance   15  
Net Recorded Investment   218  
Unpaid Principal Balance   298  
Average Recorded Investment 91 299 361
Interest Income Recognized 1 5 5
Consumer Portfolio Segment | Retail banking      
Impaired Financing Receivable:      
With an Allowance 42 51  
Without an Allowance 12 10  
Total Recorded Investment 54 61  
Related Allowance 5 8  
Net Recorded Investment 49 53  
Unpaid Principal Balance 60 66  
Average Recorded Investment 59 59 62
Interest Income Recognized 2 1 2
Commercial Banking      
Impaired Financing Receivable:      
With an Allowance 393 634  
Without an Allowance 203 224  
Total Recorded Investment 596 858  
Related Allowance 34 76  
Net Recorded Investment 562 782  
Unpaid Principal Balance 723 996  
Average Recorded Investment 719 1,259 1,333
Interest Income Recognized 22 22 16
Commercial Banking | Total commercial lending      
Impaired Financing Receivable:      
With an Allowance 393 627  
Without an Allowance 197 224  
Total Recorded Investment 590 851  
Related Allowance 34 76  
Net Recorded Investment 556 775  
Unpaid Principal Balance 714 987  
Average Recorded Investment 714 1,252 1,326
Interest Income Recognized 22 22 16
Commercial Banking | Commercial and multifamily real estate      
Impaired Financing Receivable:      
With an Allowance 92 138  
Without an Allowance 28 2  
Total Recorded Investment 120 140  
Related Allowance 5 13  
Net Recorded Investment 115 127  
Unpaid Principal Balance 121 143  
Average Recorded Investment 93 134 111
Interest Income Recognized 2 4 3
Commercial Banking | Commercial and industrial      
Impaired Financing Receivable:      
With an Allowance 301 489  
Without an Allowance 169 222  
Total Recorded Investment 470 711  
Related Allowance 29 63  
Net Recorded Investment 441 648  
Unpaid Principal Balance 593 844  
Average Recorded Investment 621 1,118 1,215
Interest Income Recognized 20 18 13
Commercial Banking | Small-ticket commercial real estate      
Impaired Financing Receivable:      
With an Allowance 0 7  
Without an Allowance 6 0  
Total Recorded Investment 6 7  
Related Allowance 0 0  
Net Recorded Investment 6 7  
Unpaid Principal Balance 9 9  
Average Recorded Investment 5 7 7
Interest Income Recognized $ 0 $ 0 $ 0