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Business Segments and Revenue from Contracts with Customers (Tables)
 12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Schedule of Segment Results and Reconciliation The following tables present our business segment results for the years ended December 31, 2018, 2017 and 2016, selected balance sheet data as of December 31, 2018, 2017 and 2016, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, loans held for investment and deposits.
Table 18.1: Segment Results and Reconciliation
 
 
Year Ended December 31, 2018
(Dollars in millions)
 
Credit
Card
 
Consumer
Banking
 
Commercial
Banking(1)(2)
 
Other(1)(2)(3)
 
Consolidated
Total
Net interest income
 
$
14,167

 
$
6,549

 
$
2,152

 
$
7

 
$
22,875

Non-interest income
 
3,520

 
663

 
744

 
274

 
5,201

Total net revenue
 
17,687

 
7,212

 
2,896

 
281

 
28,076

Provision (benefit) for credit losses
 
4,984

 
838

 
83

 
(49
)
 
5,856

Non-interest expense
 
8,542

 
4,027

 
1,654

 
679

 
14,902

Income (loss) from continuing operations before income taxes
 
4,161

 
2,347

 
1,159

 
(349
)
 
7,318

Income tax provision (benefit)
 
970

 
547

 
270

 
(494
)
 
1,293

Income from continuing operations, net of tax
 
$
3,191

 
$
1,800

 
$
889

 
$
145

 
$
6,025

Loans held for investment
 
$
116,361

 
$
59,205

 
$
70,333

 
$
0

 
$
245,899

Deposits
 
0

 
198,607

 
29,480

 
21,677

 
249,764

 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2017
(Dollars in millions)
 
Credit
Card
 
Consumer
Banking
 
Commercial
Banking(1)
 
Other(1)
 
Consolidated
Total
Net interest income
 
$
13,648

 
$
6,380

 
$
2,261

 
$
171

 
$
22,460

Non-interest income
 
3,325

 
749

 
708

 
(5
)
 
4,777

Total net revenue
 
16,973

 
7,129

 
2,969

 
166

 
27,237

Provision for credit losses
 
6,066

 
1,180

 
301

 
4

 
7,551

Non-interest expense
 
7,916

 
4,233

 
1,603

 
442

 
14,194

Income (loss) from continuing operations before income taxes
 
2,991

 
1,716

 
1,065

 
(280
)
 
5,492

Income tax provision
 
1,071

 
626

 
389

 
1,289

 
3,375

Income (loss) from continuing operations, net of tax
 
$
1,920

 
$
1,090

 
$
676

 
$
(1,569
)
 
$
2,117

Loans held for investment
 
$
114,762

 
$
75,078

 
$
64,575

 
$
58

 
$
254,473

Deposits
 
0

 
185,842

 
33,938

 
23,922

 
243,702

 
 
Year Ended December 31, 2016
(Dollars in millions)
 
Credit
Card
 
Consumer
Banking
 
Commercial
Banking(1)
 
Other(1)
 
Consolidated
Total
Net interest income
 
$
12,635

 
$
5,829

 
$
2,216

 
$
193

 
$
20,873

Non-interest income
 
3,380

 
733

 
578

 
(63
)
 
4,628

Total net revenue
 
16,015

 
6,562

 
2,794

 
130

 
25,501

Provision (benefit) for credit losses
 
4,926

 
1,055

 
483

 
(5
)
 
6,459

Non-interest expense
 
7,703

 
4,139

 
1,407

 
309

 
13,558

Income (loss) from continuing operations before income taxes
 
3,386

 
1,368

 
904

 
(174
)
 
5,484

Income tax provision (benefit)
 
1,226

 
498

 
329

 
(339
)
 
1,714

Income from continuing operations, net of tax
 
$
2,160

 
$
870

 
$
575

 
$
165

 
$
3,770

Loans held for investment
 
$
105,552

 
$
73,054

 
$
66,916

 
$
64

 
$
245,586

Deposits
 
0

 
181,917

 
33,866

 
20,985

 
236,768




_________    
(1) 
Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate (21% for 2018 and 35% for 2017 and 2016) and state taxes where applicable, with offsetting reductions to the Other category.
(2) 
In 2018, we made a change in how revenue is measured in our Commercial Banking business to include the tax benefits of losses on certain tax-advantaged investments. These tax benefits are included in revenue on a taxable-equivalent basis within our Commercial Banking business, with an offsetting reduction to the Other category. In addition, all revenue presented on a taxable-equivalent basis in our Commercial Banking business was impacted by the reduction of the federal tax rate set forth in the Tax Act. The net impact of the measurement change and the reduction of the federal tax rate was a decrease of $126 million in revenue in our Commercial Banking business for the year ended December 31, 2018, with an offsetting impact to the Other category.
(3) 
In 2018, we sold all of our consumer home loan portfolio and recognized a gain of approximately $499 million in the Other category, including a benefit for credit losses of $46 million.
Disaggregation of Revenue The following table presents revenue from contracts with customers and a reconciliation to non-interest income by business segment for the year ended December 31, 2018.
Table 18.2: Revenue from Contracts with Customers and Reconciliation to Segments Results
 
 
Year Ended December 31, 2018
(Dollars in millions)
 
Credit
Card
 
Consumer
Banking
 
Commercial
Banking(1)
 
Other(1)
 
Consolidated
Total
Contract revenue:
 
 
 
 
 
 
 
 
 
 
Interchange fees, net(2)
 
$
2,609

 
$
185

 
$
33

 
$
(4
)
 
$
2,823

Service charges and other customer-related fees
 
0

 
367

 
123

 
(1
)
 
489

Other
 
8

 
109

 
2

 
0

 
119

Total contract revenue
 
2,617

 
661

 
158

 
(5
)
 
3,431

Revenue from other sources
 
903

 
2

 
586

 
279

 
1,770

Total non-interest income
 
$
3,520

 
$
663

 
$
744

 
$
274

 
$
5,201

__________
(1) 
Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reclassifications to the Other category.
(2) 
Interchange fees are presented net of customer reward expenses of $4.4 billion for the year ended December 31, 2018.