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Loans - Impaired Loans, Excluding Acquired Loans (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Dec. 31, 2016
Impaired Financing Receivable:      
With an Allowance $ 2,458   $ 2,660
Without an Allowance 509   507
Total Recorded Investment 2,967   3,167
Related Allowance 475   465
Net Recorded Investment 2,492   2,702
Unpaid Principal Balance 3,377   3,591
Average Recorded Investment 3,067 $ 2,698  
Interest Income Recognized 39 43  
Credit Card Portfolio Segment [Member]      
Impaired Financing Receivable:      
With an Allowance 735   715
Without an Allowance 0   0
Total Recorded Investment 735   715
Related Allowance 262   239
Net Recorded Investment 473   476
Unpaid Principal Balance 715   695
Average Recorded Investment 726 662  
Interest Income Recognized 18 17  
Credit Card Portfolio Segment [Member] | Geographic Distribution, Domestic [Member]      
Impaired Financing Receivable:      
With an Allowance 588   581
Without an Allowance 0   0
Total Recorded Investment 588   581
Related Allowance 192   174
Net Recorded Investment 396   407
Unpaid Principal Balance 573   566
Average Recorded Investment 585 533  
Interest Income Recognized 15 14  
Credit Card Portfolio Segment [Member] | Geographic Distribution, Foreign [Member]      
Impaired Financing Receivable:      
With an Allowance 147   134
Without an Allowance 0   0
Total Recorded Investment 147   134
Related Allowance 70   65
Net Recorded Investment 77   69
Unpaid Principal Balance 142   129
Average Recorded Investment 141 129  
Interest Income Recognized 3 3  
Consumer Portfolio Segment [Member]      
Impaired Financing Receivable:      
With an Allowance 603   609
Without an Allowance 282   334
Total Recorded Investment 885   943
Related Allowance 57   57
Net Recorded Investment 828   886
Unpaid Principal Balance 1,242   1,336
Average Recorded Investment 913 917  
Interest Income Recognized 17 23  
Consumer Portfolio Segment [Member] | Auto      
Impaired Financing Receivable:      
With an Allowance 321   316
Without an Allowance 178   207
Total Recorded Investment 499   523
Related Allowance 29   24
Net Recorded Investment 470   499
Unpaid Principal Balance 768   807
Average Recorded Investment 511 491  
Interest Income Recognized 15 22  
Consumer Portfolio Segment [Member] | Home loan      
Impaired Financing Receivable:      
With an Allowance 237   241
Without an Allowance 94   117
Total Recorded Investment 331   358
Related Allowance 17   19
Net Recorded Investment 314   339
Unpaid Principal Balance 415   464
Average Recorded Investment 344 366  
Interest Income Recognized 1 1  
Consumer Portfolio Segment [Member] | Retail banking      
Impaired Financing Receivable:      
With an Allowance 45   52
Without an Allowance 10   10
Total Recorded Investment 55   62
Related Allowance 11   14
Net Recorded Investment 44   48
Unpaid Principal Balance 59   65
Average Recorded Investment 58 60  
Interest Income Recognized 1 0  
Commercial Banking      
Impaired Financing Receivable:      
With an Allowance 1,120   1,336
Without an Allowance 227   173
Total Recorded Investment 1,347   1,509
Related Allowance 156   169
Net Recorded Investment 1,191   1,340
Unpaid Principal Balance 1,420   1,560
Average Recorded Investment 1,428 1,119  
Interest Income Recognized 4 3  
Commercial Banking | Total commercial lending      
Impaired Financing Receivable:      
With an Allowance 1,113   1,332
Without an Allowance 227   173
Total Recorded Investment 1,340   1,505
Related Allowance 156   169
Net Recorded Investment 1,184   1,336
Unpaid Principal Balance 1,412   1,556
Average Recorded Investment 1,422 1,113  
Interest Income Recognized 4 3  
Commercial Banking | Commercial and multifamily real estate      
Impaired Financing Receivable:      
With an Allowance 86   83
Without an Allowance 28   29
Total Recorded Investment 114   112
Related Allowance 5   7
Net Recorded Investment 109   105
Unpaid Principal Balance 114   112
Average Recorded Investment 113 109  
Interest Income Recognized 1 1  
Commercial Banking | Commercial and industrial      
Impaired Financing Receivable:      
With an Allowance 1,027   1,249
Without an Allowance 199   144
Total Recorded Investment 1,226   1,393
Related Allowance 151   162
Net Recorded Investment 1,075   1,231
Unpaid Principal Balance 1,298   1,444
Average Recorded Investment 1,309 1,004  
Interest Income Recognized 3 2  
Commercial Banking | Small-ticket commercial real estate      
Impaired Financing Receivable:      
With an Allowance 7   4
Without an Allowance 0   0
Total Recorded Investment 7   4
Related Allowance 0   0
Net Recorded Investment 7   4
Unpaid Principal Balance 8   $ 4
Average Recorded Investment 6 6  
Interest Income Recognized $ 0 $ 0