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Loans (Tables)
3 Months Ended
Mar. 31, 2017
Receivables [Abstract]  
Loan Portfolio Composition and Aging Analysis
The table below presents the composition and an aging analysis of our loans held for investment portfolio as of March 31, 2017 and December 31, 2016. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 4.1: Loan Portfolio Composition and Aging Analysis
 
 
March 31, 2017
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
PCI
Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
87,716

 
$
945

 
$
711

 
$
1,720

 
$
3,376

 
$
0

 
$
91,092

International card businesses
 
7,816

 
114

 
70

 
121

 
305

 
0

 
8,121

Total credit card
 
95,532

 
1,059

 
781

 
1,841

 
3,681

 
0

 
99,213

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
47,092

 
1,846

 
662

 
171

 
2,679

 
0

 
49,771

Home loan
 
7,069

 
33

 
16

 
136

 
185

 
13,484

 
20,738

Retail banking
 
3,409

 
15

 
8

 
17

 
40

 
24

 
3,473

Total consumer banking
 
57,570

 
1,894

 
686

 
324

 
2,904

 
13,508

 
73,982

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
27,152

 
9

 
0

 
26

 
35

 
31

 
27,218

Commercial and industrial
 
38,677

 
70

 
14

 
314

 
398

 
563

 
39,638

Total commercial lending
 
65,829

 
79

 
14

 
340

 
433

 
594

 
66,856

Small-ticket commercial real estate
 
456

 
1

 
1

 
6

 
8

 
0

 
464

Total commercial banking
 
66,285

 
80

 
15

 
346

 
441

 
594

 
67,320

Other loans
 
64

 
3

 
2

 
4

 
9

 
0

 
73

Total loans(1)
 
$
219,451

 
$
3,036

 
$
1,484

 
$
2,515

 
$
7,035

 
$
14,102

 
$
240,588

% of Total loans
 
91.21%

 
1.26%

 
0.62%

 
1.04%

 
2.92
%
 
5.87%

 
100.00
%
 
 
December 31, 2016
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
PCI Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
93,279

 
$
1,153

 
$
846

 
$
1,840

 
$
3,839

 
$
2

 
$
97,120

International card businesses
 
8,115

 
124

 
72

 
121

 
317

 
0

 
8,432

Total credit card
 
101,394

 
1,277

 
918

 
1,961

 
4,156

 
2

 
105,552

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
44,762

 
2,041

 
890

 
223

 
3,154

 
0

 
47,916

Home loan
 
6,951

 
44

 
20

 
141

 
205

 
14,428

 
21,584

Retail banking
 
3,477

 
22

 
7

 
20

 
49

 
28

 
3,554

Total consumer banking
 
55,190

 
2,107

 
917

 
384

 
3,408

 
14,456

 
73,054

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
26,536

 
45

 
0

 
0

 
45

 
28

 
26,609

Commercial and industrial
 
38,831

 
27

 
84

 
297

 
408

 
585

 
39,824

Total commercial lending
 
65,367

 
72

 
84

 
297

 
453

 
613

 
66,433

Small-ticket commercial real estate
 
473

 
7

 
1

 
2

 
10

 
0

 
483

Total commercial banking
 
65,840

 
79

 
85

 
299

 
463

 
613

 
66,916

Other loans
 
56

 
3

 
0

 
5

 
8

 
0

 
64

Total loans(1)
 
$
222,480

 
$
3,466

 
$
1,920

 
$
2,649

 
$
8,035

 
$
15,071

 
$
245,586

% of Total loans
 
90.59%

 
1.41%

 
0.78%

 
1.08%

 
3.27
%
 
6.14%

 
100.00
%
__________
(1) 
Loans (other than PCI loans) include unearned income, unamortized premiums and discounts, and unamortized deferred fees and costs totaling $598 million and $558 million as of March 31, 2017 and December 31, 2016, respectively.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans
The following table presents the outstanding balance of loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of March 31, 2017 and December 31, 2016.
Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans(1)
 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
> 90 Days and Accruing
 
Nonperforming
Loans
 
> 90 Days and Accruing
 
Nonperforming
Loans
Credit Card:
 
 
 
 
 
 
 
 
Domestic credit card
 
$
1,720

 
N/A

 
$
1,840

 
N/A

International card businesses
 
100

 
$
38

 
96

 
$
42

Total credit card
 
1,820

 
38

 
1,936

 
42

Consumer Banking:
 
 
 
 
 
 
 
 
Auto
 
0

 
179

 
0

 
223

Home loan
 
0

 
264

 
0

 
273

Retail banking
 
0

 
28

 
0

 
31

Total consumer banking
 
0

 
471

 
0

 
527

 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
> 90 Days and Accruing
 
Nonperforming
Loans
 
> 90 Days and Accruing
 
Nonperforming
Loans
Commercial Banking:
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
$
0

 
$
35

 
$
0

 
$
30

Commercial and industrial
 
0

 
801

 
0

 
988

Total commercial lending
 
0

 
836

 
0

 
1,018

Small-ticket commercial real estate
 
0

 
8

 
0

 
4

Total commercial banking
 
0

 
844

 
0

 
1,022

Other loans
 
0

 
9

 
0

 
8

Total
 
$
1,820

 
$
1,362

 
$
1,936

 
$
1,599

% of Total loans
 
0.76%

 
0.57%

 
0.79%

 
0.65%

__________
(1) 
Nonperforming loans generally include loans that have been placed on nonaccrual status. PCI loans are excluded from loans reported as 90 days or more past due and accruing interest as well as nonperforming loans. See “Note 1—Summary of Significant Accounting Policies” in our 2016 Form 10-K for additional information on our policies for nonperforming loans.
Loans and Leases Receivable Disclosure [Line Items]  
Individually Impaired Loans, Excluding Acquired Loans
The following table presents information about our impaired loans, excluding PCI loans, which are reported separately as of March 31, 2017, and December 31, 2016, and for the three months ended March 31, 2017 and 2016.
Table 4.9: Impaired Loans(1) 
 
 
March 31, 2017
(Dollars in millions)
 
With an
Allowance
 
Without
an
Allowance
 
Total
Recorded
Investment
 
Related
Allowance
 
Net
Recorded
Investment
 
Unpaid
Principal
Balance
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
588

 
$
0

 
$
588

 
$
192

 
$
396

 
$
573

International card businesses
 
147

 
0

 
147

 
70

 
77

 
142

Total credit card(2)
 
735

 
0

 
735

 
262

 
473

 
715

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto(3)
 
321

 
178

 
499

 
29

 
470

 
768

Home loan
 
237

 
94

 
331

 
17

 
314

 
415

Retail banking
 
45

 
10

 
55

 
11

 
44

 
59

Total consumer banking
 
603

 
282

 
885

 
57

 
828

 
1,242

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
86

 
28

 
114

 
5

 
109

 
114

Commercial and industrial
 
1,027

 
199

 
1,226

 
151

 
1,075

 
1,298

Total commercial lending
 
1,113

 
227

 
1,340

 
156

 
1,184

 
1,412

Small-ticket commercial real estate
 
7

 
0

 
7

 
0

 
7

 
8

Total commercial banking
 
1,120

 
227

 
1,347

 
156

 
1,191

 
1,420

Total
 
$
2,458

 
$
509

 
$
2,967

 
$
475

 
$
2,492

 
$
3,377

 
 
December 31, 2016
(Dollars in millions)
 
With an
Allowance
 
Without
an
Allowance
 
Total
Recorded
Investment
 
Related
Allowance
 
Net
Recorded
Investment
 
Unpaid
Principal
Balance
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
581

 
$
0

 
$
581

 
$
174

 
$
407

 
$
566

International card businesses
 
134

 
0

 
134

 
65

 
69

 
129

Total credit card(2)
 
715

 
0

 
715

 
239

 
476

 
695

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto(3)
 
316

 
207

 
523

 
24

 
499

 
807

Home loan
 
241

 
117

 
358

 
19

 
339

 
464

Retail banking
 
52

 
10

 
62

 
14

 
48

 
65

Total consumer banking
 
609

 
334

 
943

 
57

 
886

 
1,336

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
83

 
29

 
112

 
7

 
105

 
112

Commercial and industrial
 
1,249

 
144

 
1,393

 
162

 
1,231

 
1,444

Total commercial lending
 
1,332

 
173

 
1,505

 
169

 
1,336

 
1,556

Small-ticket commercial real estate
 
4

 
0

 
4

 
0

 
4

 
4

Total commercial banking
 
1,336

 
173

 
1,509

 
169

 
1,340

 
1,560

Total
 
$
2,660

 
$
507

 
$
3,167

 
$
465

 
$
2,702

 
$
3,591

 
 
Three Months Ended March 31,
 
 
2017
 
2016
(Dollars in millions)
 
Average
Recorded
Investment
 
Interest
Income
Recognized
 
Average
Recorded
Investment
 
Interest
Income
Recognized
Credit Card:
 
 
 
 
 
 
 
 
Domestic credit card
 
$
585

 
$
15

 
$
533

 
$
14

International card businesses
 
141

 
3

 
129

 
3

Total credit card(2)
 
726

 
18

 
662

 
17

Consumer Banking:
 
 
 
 
 
 
 
 
Auto(3)
 
511

 
15

 
491

 
22

Home loan
 
344

 
1

 
366

 
1

Retail banking
 
58

 
1

 
60

 
0

Total consumer banking
 
913

 
17

 
917

 
23

Commercial Banking:
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
113

 
1

 
109

 
1

Commercial and industrial
 
1,309

 
3

 
1,004

 
2

Total commercial lending
 
1,422

 
4

 
1,113

 
3

Small-ticket commercial real estate
 
6

 
0

 
6

 
0

Total commercial banking
 
1,428

 
4

 
1,119

 
3

Total
 
$
3,067

 
$
39

 
$
2,698

 
$
43

__________
(1) 
Impaired loans include loans modified in troubled debt restructurings (“TDRs”), all nonperforming commercial loans and nonperforming home loans with a specific impairment. Impaired loans without an allowance generally represent loans that have been charged down to the fair value of the underlying collateral for which we believe no additional losses have been incurred, or where the fair value of the underlying collateral meets or exceeds the loan’s amortized cost.
(2) 
The period-end and average recorded investments of credit card loans include finance charges and fees.
(3) 
Although certain assets from loan recovery inventory are not reported in our loans held for investment, they are included as impaired loans above since they are reported as TDRs.
TDR Disclosures in Progress Financial Impact of Modification
The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the three months ended March 31, 2017 and 2016.
Table 4.10: Troubled Debt Restructurings
 
 
Total Loans
Modified
(1)(2)
 
Three Months Ended March 31, 2017
 
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
 
% of
TDR
Activity
(3)(4)
 
Average
Rate
Reduction
(5)
 
% of
TDR
Activity
(4)(6)
 
Average
Term
Extension
(Months)
(7)
 
% of
TDR
Activity
(4)(8)
 
Gross
Balance
Reduction
(9)
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
97

 
100%
 
13.85%
 
0%
 
0
 
0%
 
$
0

International card businesses
 
44

 
100
 
26.18
 
0
 
0
 
0
 
0

Total credit card
 
141

 
100
 
17.74
 
0
 
0
 
0
 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
75

 
52
 
4.02
 
89
 
7
 
10
 
7

Home loan
 
8

 
60
 
2.01
 
80
 
224
 
0
 
0

Retail banking
 
2

 
50
 
3.00
 
65
 
7
 
0
 
0

Total consumer banking
 
85

 
53
 
3.78
 
87
 
25
 
9
 
7

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
2

 
100
 
0.25
 
100
 
12
 
0
 
0

Commercial and industrial
 
147

 
1
 
0.31
 
19
 
26
 
0
 
0

Total commercial lending
 
149

 
2
 
0.27
 
20
 
25
 
0
 
0

Small-ticket commercial real estate
 
0

 
0
 
0.00
 
0
 
0
 
0
 
0

Total commercial banking
 
149

 
2
 
0.27
 
20
 
25
 
0
 
0

Total
 
$
375

 
50
 
14.14
 
28
 
25
 
2
 
$
7

 
 
Total Loans
Modified
(1)(2)
 
Three Months Ended March 31, 2016
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
% of
TDR
Activity
(3)(4)
 
Average
Rate
Reduction
(5)
 
% of
TDR
Activity
(4)(6)
 
Average
Term
Extension
(Months)
(7)
 
% of
TDR
Activity
(4)(8)
 
Gross
Balance
Reduction
(9)
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
62

 
100%
 
12.85%
 
0%
 
0
 
0%
 
$
0

International card businesses
 
36

 
100
 
25.66
 
0
 
0
 
0
 
0

Total credit card
 
98

 
100
 
17.52
 
0
 
0
 
0
 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
86

 
42
 
3.93
 
73
 
7
 
27
 
21

Home loan
 
13

 
62
 
2.63
 
75
 
249
 
1
 
0

Retail banking
 
3

 
21
 
6.30
 
87
 
11
 
0
 
0

Total consumer banking
 
102

 
44
 
3.72
 
74
 
39
 
23
 
21

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
25

 
0
 
0.00
 
100
 
8
 
0
 
0

Commercial and industrial
 
47

 
0
 
0.00
 
30
 
12
 
0
 
0

Total commercial lending
 
72

 
0
 
0.00
 
54
 
10
 
0
 
0

Small-ticket commercial real estate
 
0

 
0
 
0.00
 
0
 
0
 
0
 
0

Total commercial banking
 
72

 
0
 
0.00
 
54
 
10
 
0
 
0

Total
 
$
272

 
52
 
13.21
 
42
 
29
 
8
 
$
21

__________
(1) 
Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified.
(2) 
We present the modification types utilized most prevalently across our loan portfolios. As not every modification type is included in the table above, the total % of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification.
(3) 
Represents percentage of loans modified in TDRs during the period that were granted a reduced interest rate.
(4) 
Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
(5) 
Represents weighted average interest rate reduction for those loans that received an interest rate concession.
(6) 
Represents percentage of loans modified in TDRs during the period that were granted a maturity date extension.
(7) 
Represents weighted average change in maturity date for those loans that received a maturity date extension.
(8) 
Represents percentage of loans modified in TDRs during the period that were granted forgiveness or forbearance of a portion of their balance.
(9) 
Represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write-downs associated with the discharge of the borrower’s obligations.
TDR—Subsequent Defaults of Completed TDR Modifications
The following table presents the type, number and recorded investment amount of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.
Table 4.11: TDRSubsequent Defaults
 
 
Three Months Ended March 31,
 
 
2017
 
2016
(Dollars in millions)
 
Number of
Contracts
 
Amount
 
Number of
Contracts
 
Amount
Credit Card:
 
 
 
 
 
 
 
 
Domestic credit card
 
12,805

 
$
26

 
10,594
 
$
18

International card businesses(1)
 
11,425

 
16

 
8,813
 
20

Total credit card
 
24,230

 
42

 
19,407
 
38

Consumer Banking:
 
 
 
 
 
 
 
 
Auto
 
2,179

 
25

 
1,852
 
21

Home loan
 
11

 
3

 
10
 
1

Retail banking
 
11

 
1

 
15
 
2

Total consumer banking
 
2,201

 
29

 
1,877
 
24

Commercial Banking:
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
0

 
0

 
0
 
0

Commercial and industrial
 
14

 
19

 
17
 
23

Total commercial lending
 
14

 
19

 
17
 
23

Small-ticket commercial real estate
 
1

 
1

 
0
 
0

Total commercial banking
 
15

 
20

 
17
 
23

Total
 
26,446

 
$
91

 
21,301
 
$
85

__________
(1) 
In the U.K., regulators require the acceptance of payment plan proposals in which the modified payments may be less than the contractual minimum amount. As a result, loans entering long-term TDR payment programs in the U.K. typically continue to age and ultimately charge off even when fully in compliance with the TDR program terms.
Outstanding Balance and Carrying Value of Acquired Loans
The table below presents the outstanding balance and the carrying value of PCI loans as of March 31, 2017 and December 31, 2016. The table also displays loans which would have otherwise been considered impaired at acquisition based on our applicable accounting policies. See “Note 1—Summary of Significant Accounting Policies” in our 2016 Form 10-K for information related to our accounting policies for impaired loans.
Table 4.12: PCI Loans
 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
Total
PCI Loans
 
Impaired
Loans
 
Non-Impaired
Loans
 
Total
PCI Loans
 
Impaired
Loans
 
Non-Impaired
Loans
Outstanding balance
 
$
15,443

 
$
3,119

 
$
12,324

 
$
16,506

 
$
3,272

 
$
13,234

Carrying value(1)
 
14,108

 
2,180

 
11,928

 
15,074

 
2,263

 
12,811

__________
(1) 
Includes $32 million and $31 million of allowance for loan and lease losses for these loans as of March 31, 2017 and December 31, 2016, respectively. We recorded a $1 million provision and a $2 million release for credit losses for the three months ended March 31, 2017 and 2016, respectively, for PCI loans.
Changes in Accretable Yield on Acquired Loans
The following table presents changes in the accretable yield on PCI loans for the three months ended March 31, 2017.
Table 4.13: Changes in Accretable Yield on PCI Loans
(Dollars in millions)
 
Total
PCI Loans
 
Impaired
Loans
 
Non-Impaired
Loans
Accretable yield as of December 31, 2016
 
$
3,177

 
$
1,064

 
$
2,113

Accretion recognized in earnings
 
(166
)
 
(56
)
 
(110
)
Reclassifications from/(to) nonaccretable differences(1)
 
6

 
(4
)
 
10

Changes in accretable yield for non-credit related changes in expected cash flows(2)
 
(114
)
 
(16
)
 
(98
)
Accretable yield as of March 31, 2017
 
$
2,903

 
$
988

 
$
1,915

__________
(1) 
Represents changes in accretable yield for those loans in pools that are driven primarily by credit performance.
(2) 
Represents changes in accretable yield for those loans in pools that are driven primarily by actual prepayments and changes in estimated prepayments.

Credit Card Portfolio Segment [Member]  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status
The table below displays the geographic profile of our credit card loan portfolio as of March 31, 2017 and December 31, 2016.
Table 4.3: Credit Card Risk Profile by Geographic Region
 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
Amount
 
% of
Total(1)
 
Amount
 
% of
Total(1)
Domestic credit card:
 
 
 
 
 
 
 
 
California
 
$
10,480

 
10.6%
 
$
11,068

 
10.5%

Texas
 
6,875

 
6.9
 
7,227

 
6.8

New York
 
6,623

 
6.7
 
7,090

 
6.7

Florida
 
6,191

 
6.2
 
6,540

 
6.2

Illinois
 
4,178

 
4.2
 
4,492

 
4.3

Pennsylvania
 
3,747

 
3.8
 
4,048

 
3.8

Ohio
 
3,368

 
3.4
 
3,654

 
3.5

New Jersey
 
3,246

 
3.3
 
3,488

 
3.3

Michigan
 
2,924

 
2.9
 
3,164

 
3.0

Other
 
43,460

 
43.8
 
46,349

 
43.9

Total domestic credit card
 
91,092

 
91.8
 
97,120

 
92.0

International card businesses:
 
 
 
 
 
 
 
 
Canada
 
5,283

 
5.3
 
5,594

 
5.3

United Kingdom
 
2,838

 
2.9
 
2,838

 
2.7

Total international card businesses
 
8,121

 
8.2
 
8,432

 
8.0

Total credit card
 
$
99,213

 
100.0%
 
$
105,552

 
100.0
%
__________
(1) 
Percentages by geographic region are calculated based on period-end amounts.
Schedule of Net Charge-Offs
Table 4.4: Credit Card Net Charge-Offs
 
 
Three Months Ended March 31,
 
 
2017
 
2016
(Dollars in millions)
 
Amount
 
Rate(1)
 
Amount
 
Rate(1)
Net charge-offs:(1)
 
 
 
 
 
 
 
 
Domestic credit card
 
$
1,196

 
5.14%
 
$
887

 
4.16%
International card businesses
 
75

 
3.69
 
63

 
3.24
Total credit card
 
$
1,271

 
5.02
 
$
950

 
4.09
__________
(1) 
Net charge-offs consist of the unpaid principal balance that we determine to be uncollectible, net of recovered amounts. The net charge-off rate is calculated by dividing annualized net charge-offs by average balance of loans held for investment for the period for each loan category. Net charge-offs and the net charge-off rate are impacted periodically by fluctuations in recoveries, including loan sales.
Consumer Portfolio Segment [Member]  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status
The table below displays the geographic profile of our consumer banking loan portfolio, including PCI loans as of March 31, 2017 and December 31, 2016.
Table 4.5: Consumer Banking Risk Profile by Geographic Region
 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
Amount
 
% of Total(1)
 
Amount
 
% of
Total(1)
Auto:
 
 
 
 
 
 
 
 
Texas
 
$
6,549

 
8.9%

 
$
6,304

 
8.6%

California
 
5,659

 
7.6

 
5,448

 
7.5

Florida
 
4,175

 
5.6

 
3,985

 
5.5

Georgia
 
2,581

 
3.5

 
2,506

 
3.4

Louisiana
 
2,219

 
3.0

 
2,159

 
3.0

Illinois
 
2,116

 
2.9

 
2,065

 
2.8

Ohio
 
2,097

 
2.8

 
2,017

 
2.8

Other
 
24,375

 
33.0

 
23,432

 
32.0

Total auto
 
49,771

 
67.3

 
47,916

 
65.6

Home loan:
 
 
 
 
 
 
 
 
California
 
4,622

 
6.2

 
4,993

 
6.8

New York
 
2,075

 
2.8

 
2,036

 
2.8

Maryland
 
1,363

 
1.8

 
1,409

 
1.9

Illinois
 
1,199

 
1.6

 
1,218

 
1.7

Virginia
 
1,191

 
1.6

 
1,204

 
1.7

New Jersey
 
1,114

 
1.5

 
1,112

 
1.5

Louisiana
 
942

 
1.3

 
985

 
1.3

Other
 
8,232

 
11.2

 
8,627

 
11.8

Total home loan
 
20,738

 
28.0

 
21,584

 
29.5

 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
Amount
 
% of Total(1)
 
Amount
 
% of
Total(1)
Retail banking:
 
 
 
 
 
 
 
 
Louisiana
 
$
979

 
1.3
%
 
$
1,010

 
1.4
%
New York
 
928

 
1.2

 
941

 
1.3

Texas
 
741

 
1.0

 
756

 
1.0

New Jersey
 
226

 
0.3

 
238

 
0.3

Maryland
 
186

 
0.3

 
190

 
0.3

Virginia
 
152

 
0.2

 
156

 
0.2

Other
 
261

 
0.4

 
263

 
0.4

Total retail banking
 
3,473

 
4.7

 
3,554

 
4.9

Total consumer banking
 
$
73,982

 
100.0%

 
$
73,054

 
100.0%

__________
(1) 
Percentages by geographic region are calculated based on period-end amounts.
Schedule of Net Charge-Offs
The table below presents nonperforming loans in our consumer banking loan portfolio as of March 31, 2017 and December 31, 2016, as well as net charge-offs for the three months ended March 31, 2017 and 2016.
Table 4.6: Consumer Banking Net Charge-Offs and Nonperforming Loans
 
 
Three Months Ended March 31,
 
 
2017
 
2016
(Dollars in millions)
 
Amount
 
Rate(1)
 
Amount
 
Rate(1)
Net charge-offs:
 
 
 
 
 
 
 
 
Auto
 
$
199

 
1.64%
 
$
168

 
1.60%
Home loan(2)
 
2

 
0.03
 
3

 
0.05
Retail banking
 
17

 
1.92
 
12

 
1.36
Total consumer banking(2)
 
$
218

 
1.19
 
$
183

 
1.04
 
 
March 31, 2017
 
December 31, 2016
(Dollars in millions)
 
Amount
 
Rate(3)
 
Amount
 
Rate(3)
Nonperforming loans:
 
 
 
 
 
 
 
 
Auto
 
$
179

  
0.36%
 
$
223

  
0.47
%
Home loan(4)
 
264

 
1.27
 
273

 
1.26

Retail banking
 
28

 
0.82
 
31

 
0.86

Total consumer banking(4)
 
$
471

 
0.64
 
$
527

 
0.72

__________
(1) 
The net charge-off rate is calculated by dividing annualized net charge-offs by average balance of loans held for investment for the period for each loan category.
(2) 
Excluding the impact of PCI loans, the net charge-off rates for our home loan and total consumer banking portfolios were 0.08% and 1.46%, respectively, for the three months ended March 31, 2017, compared to 0.17% and 1.40%, respectively, for the three months ended March 31, 2016.
(3) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(4) 
Excluding the impact of PCI loans, the nonperforming loan rates for our home loan and total consumer banking portfolios were 3.64% and 0.78%, respectively, as of March 31, 2017, compared to 3.81% and 0.90%, respectively, as of December 31, 2016.
Consumer Portfolio Segment [Member] | Home loan  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration of Risk, by Risk Factor
The following table presents the distribution of our home loan portfolio as of March 31, 2017 and December 31, 2016, based on selected key risk characteristics.
Table 4.7: Home Loan Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type
 
 
March 31, 2017
 
 
Loans
 
PCI Loans(1)
 
Total Home Loans
(Dollars in millions)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
Origination year:(3)
 
 
 
 
 
 
 
 
 
 
 
 
< = 2008
 
$
2,023

 
9.8%
 
$
9,117

 
44.0%
 
$
11,140

 
53.8%

2009
 
76

 
0.4
 
1,006

 
4.8
 
1,082

 
5.2

2010
 
76

 
0.4
 
1,442

 
7.0
 
1,518

 
7.4

2011
 
132

 
0.6
 
1,535

 
7.4
 
1,667

 
8.0

2012
 
884

 
4.2
 
242

 
1.2
 
1,126

 
5.4

2013
 
442

 
2.1
 
55

 
0.3
 
497

 
2.4

2014
 
536

 
2.6
 
30

 
0.1
 
566

 
2.7

2015
 
996

 
4.8
 
30

 
0.1
 
1,026

 
4.9

2016
 
1,701

 
8.2
 
23

 
0.1
 
1,724

 
8.3

2017
 
388

 
1.9
 
4

 
0.0
 
392

 
1.9

Total
 
$
7,254

 
35.0%
 
$
13,484

 
65.0%
 
$
20,738

 
100.0%

Geographic concentration:(4)
 
 
 
 
 
 
 
 
 
 
 
 
California
 
$
1,004

 
4.8%
 
$
3,618

 
17.4%
 
$
4,622

 
22.2%

New York
 
1,370

 
6.6
 
705

 
3.4
 
2,075

 
10.0

Maryland
 
593

 
2.9
 
770

 
3.7
 
1,363

 
6.6

Illinois
 
116

 
0.6
 
1,083

 
5.2
 
1,199

 
5.8

Virginia
 
506

 
2.4
 
685

 
3.3
 
1,191

 
5.7

New Jersey
 
379

 
1.9
 
735

 
3.5
 
1,114

 
5.4

Louisiana
 
921

 
4.4
 
21

 
0.1
 
942

 
4.5

Florida
 
164

 
0.8
 
739

 
3.6
 
903

 
4.4

Texas
 
752

 
3.6
 
100

 
0.5
 
852

 
4.1

Arizona
 
92

 
0.4
 
718

 
3.5
 
810

 
3.9

Other
 
1,357

 
6.6
 
4,310

 
20.8
 
$
5,667

 
27.4

Total
 
$
7,254

 
35.0%
 
$
13,484

 
65.0%
 
$
20,738

 
100.0
%
Lien type:
 
 
 
 
 
 
 
 
 
 
 
 
1st lien
 
$
6,291

 
30.3%
 
$
13,228

 
63.8%
 
$
19,519

 
94.1%

2nd lien
 
963

 
4.7
 
256

 
1.2
 
1,219

 
5.9

Total
 
$
7,254

 
35.0%
 
$
13,484

 
65.0%
 
$
20,738

 
100.0%

Interest rate type:
 
 
 
 
 
 
 
 
 
 
 
 
Fixed rate
 
$
3,538

 
17.1%
 
$
1,580

 
7.6%
 
$
5,118

 
24.7%

Adjustable rate
 
3,716

 
17.9
 
11,904

 
57.4
 
15,620

 
75.3

Total
 
$
7,254

 
35.0%
 
$
13,484

 
65.0%
 
$
20,738

 
100.0%

 
 
December 31, 2016
 
 
Loans
 
PCI Loans(1)
 
Total Home Loans
(Dollars in millions)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
Origination year:(3)
 

 









< = 2008
 
$
2,166

 
10.0%
 
$
9,684

 
44.9%
 
$
11,850

 
54.9%

2009
 
80

 
0.4
 
1,088

 
5.0
 
1,168

 
5.4

2010
 
82

 
0.4
 
1,562

 
7.2
 
1,644

 
7.6

2011
 
139

 
0.6
 
1,683

 
7.8
 
1,822

 
8.4

2012
 
969

 
4.5
 
268

 
1.2
 
1,237

 
5.7

2013
 
465

 
2.2
 
59

 
0.2
 
524

 
2.4

2014
 
557

 
2.6
 
31

 
0.2
 
588

 
2.8

2015
 
1,024

 
4.7
 
30

 
0.2
 
1,054

 
4.9

2016
 
1,674

 
7.8
 
23

 
0.1
 
1,697

 
7.9

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

Geographic concentration:(4)
 
 
 
 
 
 
 
 
 
 
 
 
California
 
$
976

 
4.5%
 
$
4,017

 
18.6%
 
$
4,993

 
23.1%

New York
 
1,343

 
6.2
 
693

 
3.2
 
2,036

 
9.4

Maryland
 
585

 
2.7
 
824

 
3.9
 
1,409

 
6.6

Illinois
 
108

 
0.5
 
1,110

 
5.1
 
1,218

 
5.6

Virginia
 
490

 
2.3
 
714

 
3.3
 
1,204

 
5.6

New Jersey
 
379

 
1.8
 
733

 
3.4
 
1,112

 
5.2

Louisiana
 
962

 
4.5
 
23

 
0.1
 
985

 
4.6

Florida
 
159

 
0.7
 
772

 
3.6
 
931

 
4.3

Arizona
 
89

 
0.4
 
799

 
3.7
 
888

 
4.1

Texas
 
725

 
3.4
 
98

 
0.4
 
823

 
3.8

Other
 
1,340

 
6.2
 
4,645

 
21.5
 
5,985

 
27.7

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0
%
Lien type:
 
 
 
 
 
 
 
 
 
 
 
 
1st lien
 
$
6,182

 
28.7%
 
$
14,159

 
65.5%
 
$
20,341

 
94.2%

2nd lien
 
974

 
4.5
 
269

 
1.3
 
1,243

 
5.8

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

Interest rate type:
 
 
 
 
 
 
 
 
 
 
 
 
Fixed rate
 
$
3,394

 
15.8%
 
$
1,822

 
8.4%
 
$
5,216

 
24.2%

Adjustable rate
 
3,762

 
17.4
 
12,606

 
58.4
 
16,368

 
75.8

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

__________
(1) 
The PCI loan balances with an origination date in the years subsequent to 2012 represent refinancing of previously acquired home loans.
(2) 
Percentages within each risk category are calculated based on period-end amounts.
(3) 
Modified loans are reported in the origination year of the initial borrowing.
(4) 
States listed represent those that have the highest individual concentration of home loans.
Commercial Banking  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration of Risk, by Risk Factor
The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of March 31, 2017 and December 31, 2016.
Table 4.8: Commercial Banking Risk Profile by Geographic Region and Internal Risk Rating
 
 
March 31, 2017
(Dollars in millions)
 
Commercial
and
Multifamily
Real Estate
 
% of
Total(1)
 
Commercial
and
Industrial
 
% of
Total(1)
 
Small-ticket
Commercial
Real Estate
 
% of
Total(1) 
 
Total
Commercial Banking
 
% of
Total(1) 
Geographic concentration:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Northeast
 
$
15,580

 
57.2%
 
$
9,444

 
23.8%

 
$
286

 
61.6%
 
$
25,310

 
37.6%
Mid-Atlantic
 
3,260

 
12.0
 
3,800

 
9.6

 
16

 
3.5
 
7,076

 
10.5
South
 
3,917

 
14.4
 
14,934

 
37.7

 
32

 
6.9
 
18,883

 
28.1
Other
 
4,461

 
16.4
 
11,460

 
28.9

 
130

 
28.0
 
16,051

 
23.8
Total
 
$
27,218

 
100.0%
 
$
39,638

 
100.0%

 
$
464

 
100.0%
 
$
67,320

 
100.0%
Internal risk rating:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
26,881

 
98.8%
 
$
36,054

 
91.0%

 
$
455

 
98.1%
 
$
63,390

 
94.2%
Criticized performing
 
271

 
1.0
 
2,220

 
5.6

 
1

 
0.2
 
2,492

 
3.7
Criticized nonperforming
 
35

 
0.1
 
801

 
2.0

 
8

 
1.7
 
844

 
1.2
PCI loans
 
31

 
0.1
 
563

 
1.4

 
0

 
0.0
 
594

 
0.9
Total
 
$
27,218

 
100.0%
 
$
39,638

 
100.0
%
 
$
464

 
100.0%
 
$
67,320

 
100.0%
 
 
December 31, 2016
(Dollars in millions)
 
Commercial
and
Multifamily
Real Estate
 
% of
Total(1)
 
Commercial
and
Industrial
 
% of
Total(1)
 
Small-ticket
Commercial
Real Estate
 
% of
Total(1) 
 
Total
Commercial Banking
 
% of
Total(1) 
Geographic concentration:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Northeast
 
$
15,714

 
59.0%
 
$
9,628

 
24.2%
 
$
298

 
61.7%
 
$
25,640

 
38.3%
Mid-Atlantic
 
3,024

 
11.4
 
3,450

 
8.7
 
16

 
3.3
 
6,490

 
9.7
South
 
4,032

 
15.2
 
15,193

 
38.1
 
34

 
7.0
 
19,259

 
28.8
Other
 
3,839

 
14.4
 
11,553

 
29.0
 
135

 
28.0
 
15,527

 
23.2
Total
 
$
26,609

 
100.0%
 
$
39,824

 
100.0%
 
$
483

 
100.0%
 
$
66,916

 
100.0%
Internal risk rating:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
26,309

 
98.9%
 
$
36,046

 
90.5%
 
$
473

 
97.9%
 
$
62,828

 
93.9%
Criticized performing
 
242

 
0.9
 
2,205

 
5.5
 
6

 
1.3
 
2,453

 
3.7
Criticized nonperforming
 
30

 
0.1
 
988

 
2.5
 
4

 
0.8
 
1,022

 
1.5
PCI loans
 
28

 
0.1
 
585

 
1.5
 
0

 
0.0
 
613

 
0.9
Total
 
$
26,609

 
100.0%
 
$
39,824

 
100.0%
 
$
483

 
100.0%
 
$
66,916

 
100.0%
__________
(1) 
Percentages calculated based on total loans held for investment in each respective loan category using period-end amounts.
(2) 
Geographic concentration is generally determined by the location of the borrower’s business or the location of the collateral associated with the loan. Northeast consists of CT, MA, ME, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DC, DE, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN and TX.
(3) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.