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Loans (Tables)
12 Months Ended
Dec. 31, 2016
Receivables [Abstract]  
Loan Portfolio Composition and Aging Analysis
The table below presents the composition and an aging analysis of our loans held for investment portfolio as of December 31, 2016 and 2015. The delinquency aging includes all past due loans, both performing and nonperforming.
Table 4.1: Loan Portfolio Composition and Aging Analysis
 
 
December 31, 2016
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
PCI
Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card(1)
 
$
93,279

 
$
1,153

 
$
846

 
$
1,840

 
$
3,839

 
$
2

 
$
97,120

International credit card
 
8,115

 
124

 
72

 
121

 
317

 
0

 
8,432

Total credit card
 
101,394

 
1,277

 
918

 
1,961

 
4,156

 
2

 
105,552

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
44,762

 
2,041

 
890

 
223

 
3,154

 
0

 
47,916

Home loan
 
6,951

 
44

 
20

 
141

 
205

 
14,428

 
21,584

Retail banking
 
3,477

 
22

 
7

 
20

 
49

 
28

 
3,554

Total consumer banking
 
55,190

 
2,107

 
917

 
384

 
3,408

 
14,456

 
73,054

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
26,536

 
45

 
0

 
0

 
45

 
28

 
26,609

Commercial and industrial
 
38,831

 
27

 
84

 
297

 
408

 
585

 
39,824

Total commercial lending
 
65,367

 
72

 
84

 
297

 
453

 
613

 
66,433

Small-ticket commercial real estate
 
473

 
7

 
1

 
2

 
10

 
0

 
483

Total commercial banking
 
65,840

 
79

 
85

 
299

 
463

 
613

 
66,916

Other loans
 
56

 
3

 
0

 
5

 
8

 
0

 
64

Total loans(2)
 
$
222,480

 
$
3,466

 
$
1,920

 
$
2,649

 
$
8,035

 
$
15,071

 
$
245,586

% of Total loans
 
90.59%

 
1.41%

 
0.78%

 
1.08%

 
3.27
%
 
6.14%

 
100.00
%
 
 
December 31, 2015
(Dollars in millions)
 
Current
 
30-59
Days
 
60-89
Days
 
> 90
Days
 
Total
Delinquent
Loans
 
PCI Loans
 
Total
Loans
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
84,954

 
$
906

 
$
658

 
$
1,421

 
$
2,985

 
$
0

 
$
87,939

International credit card
 
7,903

 
110

 
67

 
106

 
283

 
0

 
8,186

Total credit card
 
92,857

 
1,016

 
725

 
1,527

 
3,268

 
0

 
96,125

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
38,549

 
1,901

 
880

 
219

 
3,000

 
0

 
41,549

Home loan
 
6,465

 
41

 
18

 
176

 
235

 
18,527

 
25,227

Retail banking
 
3,514

 
21

 
8

 
20

 
49

 
33

 
3,596

Total consumer banking
 
48,528

 
1,963

 
906

 
415

 
3,284

 
18,560

 
70,372

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
25,449

 
34

 
0

 
4

 
38

 
31

 
25,518

Commercial and industrial
 
35,920

 
51

 
34

 
203

 
288

 
927

 
37,135

Total commercial lending
 
61,369

 
85

 
34

 
207

 
326

 
958

 
62,653

Small-ticket commercial real estate
 
607

 
3

 
1

 
2

 
6

 
0

 
613

Total commercial banking
 
61,976

 
88

 
35

 
209

 
332

 
958

 
63,266

Other loans
 
77

 
2

 
2

 
7

 
11

 
0

 
88

Total loans(1)
 
$
203,438

 
$
3,069

 
$
1,668

 
$
2,158

 
$
6,895

 
$
19,518

 
$
229,851

% of Total loans
 
88.51%

 
1.33%

 
0.73%

 
0.94%

 
3.00
%
 
8.49%

 
100.00
%
__________
(1) 
Loans (other than PCI loans) include unearned income, unamortized premiums and discounts, and unamortized deferred fees and costs totaling    $558 million and $499 million as of December 31, 2016 and 2015, respectively.
90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans
The following table presents the outstanding balance of loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of December 31, 2016 and 2015.
Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans(1)
 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
> 90 Days and Accruing
 
Nonperforming
Loans
 
> 90 Days and Accruing
 
Nonperforming
Loans
Credit Card:
 
 
 
 
 
 
 
 
Domestic credit card
 
$
1,840

 
N/A

 
$
1,421

 
N/A

International credit card
 
96

 
$
42

 
79

 
$
53

Total credit card
 
1,936

 
42

 
1,500

 
53

Consumer Banking:
 
 
 
 
 
 
 
 
Auto
 
0

 
223

 
0

 
219

Home loan
 
0

 
273

 
0

 
311

Retail banking
 
0

 
31

 
0

 
28

Total consumer banking
 
0

 
527

 
0

 
558

 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
> 90 Days and Accruing
 
Nonperforming
Loans
 
> 90 Days and Accruing
 
Nonperforming
Loans
Commercial Banking:
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
$
0

 
$
30

 
$
0

 
$
7

Commercial and industrial
 
0

 
988

 
5

 
538

Total commercial lending
 
0

 
1,018

 
5

 
545

Small-ticket commercial real estate
 
0

 
4

 
0

 
5

Total commercial banking
 
0

 
1,022

 
5

 
550

Other loans
 
0

 
8

 
0

 
9

Total
 
$
1,936

 
$
1,599

 
$
1,505

 
$
1,170

% of Total loans
 
0.79%

 
0.65%

 
0.65%

 
0.51%

__________
(1) 
Nonperforming loans generally include loans that have been placed on nonaccrual status. PCI loans are excluded from loans reported as 90 days or more past due and accruing interest as well as nonperforming loans. See “Note 1—Summary of Significant Accounting Policies” for additional information on our policies for nonperforming loans.
Loans and Leases Receivable Disclosure [Line Items]  
Individually Impaired Loans, Excluding Acquired Loans
The following table presents information about our impaired loans, excluding PCI loans, which are reported separately as of December 31, 2016, and 2015, and for the years ended December 31, 2016, 2015 and 2014:
Table 4.9: Impaired Loans(1) 
 
 
December 31, 2016
(Dollars in millions)
 
With an
Allowance
 
Without
an
Allowance
 
Total
Recorded
Investment
 
Related
Allowance
 
Net
Recorded
Investment
 
Unpaid
Principal
Balance
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
581

 
$
0

 
$
581

 
$
174

 
$
407

 
$
566

International credit card
 
134

 
0

 
134

 
65

 
69

 
129

Total credit card(2)
 
715

 
0

 
715

 
239

 
476

 
695

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto(3)
 
316

 
207

 
523

 
24

 
499

 
807

Home loan
 
241

 
117

 
358

 
19

 
339

 
464

Retail banking
 
52

 
10

 
62

 
14

 
48

 
65

Total consumer banking
 
609

 
334

 
943

 
57

 
886

 
1,336

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
83

 
29

 
112

 
7

 
105

 
112

Commercial and industrial
 
1,249

 
144

 
1,393

 
162

 
1,231

 
1,444

Total commercial lending
 
1,332

 
173

 
1,505

 
169

 
1,336

 
1,556

Small-ticket commercial real estate
 
4

 
0

 
4

 
0

 
4

 
4

Total commercial banking
 
1,336

 
173

 
1,509

 
169

 
1,340

 
1,560

Total
 
$
2,660

 
$
507

 
$
3,167

 
$
465

 
$
2,702

 
$
3,591

 
 
December 31, 2015
(Dollars in millions)
 
With an
Allowance
 
Without
an
Allowance
 
Total
Recorded
Investment
 
Related
Allowance
 
Net
Recorded
Investment
 
Unpaid
Principal
Balance
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
541

 
$
0

 
$
541

 
$
150

 
$
391

 
$
526

International credit card
 
125

 
0

 
125

 
59

 
66

 
121

Total credit card(2)
 
666

 
0

 
666

 
209

 
457

 
647

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto(3)
 
273

 
215

 
488

 
22

 
466

 
772

Home loan
 
229

 
136

 
365

 
18

 
347

 
456

Retail banking
 
51

 
10

 
61

 
14

 
47

 
62

Total consumer banking
 
553

 
361

 
914

 
54

 
860

 
1,290

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
82

 
3

 
85

 
11

 
74

 
88

Commercial and industrial
 
515

 
278

 
793

 
75

 
718

 
862

Total commercial lending
 
597

 
281

 
878

 
86

 
792

 
950

Small-ticket commercial real estate
 
6

 
0

 
6

 
0

 
6

 
7

Total commercial banking
 
603

 
281

 
884

 
86

 
798

 
957

Total
 
$
1,822

 
$
642

 
$
2,464

 
$
349

 
$
2,115

 
$
2,894

 
 
Year Ended December 31,
 
 
2016
 
2015
 
2014
(Dollars in millions)
 
Average
Recorded
Investment
 
Interest
Income
Recognized
 
Average
Recorded
Investment
 
Interest
Income
Recognized
 
Average
Recorded
Investment
 
Interest
Income
Recognized
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
540

 
$
58

 
$
539

 
$
57

 
$
571

 
$
58

International credit card
 
133

 
10

 
135

 
10

 
160

 
11

Total credit card(2)
 
673

 
68

 
674

 
67

 
731

 
69

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto(3)
 
501

 
86

 
462

 
82

 
387

 
72

Home loan
 
361

 
5

 
364

 
4

 
388

 
5

Retail banking
 
62

 
2

 
56

 
2

 
69

 
2

Total consumer banking
 
924

 
93

 
882

 
88

 
844

 
79

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
111

 
3

 
109

 
3

 
175

 
6

Commercial and industrial
 
1,215

 
13

 
466

 
5

 
185

 
4

Total commercial lending
 
1,326

 
16

 
575

 
8

 
360

 
10

Small-ticket commercial real estate
 
7

 
0

 
7

 
0

 
8

 
0

Total commercial banking
 
1,333

 
16

 
582

 
8

 
368

 
10

Total
 
$
2,930

 
$
177

 
$
2,138

 
$
163

 
$
1,943

 
$
158

__________
(1) 
Impaired loans include loans modified in troubled debt restructurings (“TDRs”), all nonperforming commercial loans and nonperforming home loans with a specific impairment. Impaired loans without an allowance generally represent loans that have been charged down to the fair value of the underlying collateral for which we believe no additional losses have been incurred, or where the fair value of the underlying collateral meets or exceeds the loan’s amortized cost.
(2) 
The period-end and average recorded investments of credit card loans include finance charges and fees.
(3) 
Although assets from loan recovery inventory are not reported in our loans held for investment, they are included as impaired loans above since they are reported as TDRs.
TDR Disclosures in Progress Financial Impact of Modification
The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the years ended December 31, 2016, 2015 and 2014:
Table 4.10: Troubled Debt Restructurings
 
 
Total Loans
Modified
(1)(2)
 
Year Ended December 31, 2016
 
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
 
% of
TDR
Activity
(3)(4)
 
Average
Rate
Reduction
(5)
 
% of
TDR
Activity
(4)(6)
 
Average
Term
Extension
(Months)
(7)
 
% of
TDR
Activity
(4)(8)
 
Gross
Balance
Reduction
(9)
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
312

 
100%
 
13.19%
 
0%
 
0
 
0%
 
$
0

International credit card
 
138

 
100
 
25.87
 
0
 
0
 
0
 
0

Total credit card
 
450

 
100
 
17.09
 
0
 
0
 
0
 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
356

 
44
 
3.91
 
74
 
7
 
25
 
78

Home loan
 
48

 
64
 
2.25
 
87
 
243
 
2
 
0

Retail banking
 
18

 
23
 
7.89
 
68
 
10
 
9
 
1

Total consumer banking
 
422

 
46
 
3.73
 
75
 
38
 
22
 
79

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
38

 
0
 
0.00
 
67
 
6
 
32
 
3

Commercial and industrial
 
743

 
5
 
0.09
 
57
 
20
 
7
 
26

Total commercial lending
 
781

 
4
 
0.09
 
57
 
19
 
8
 
29

Small-ticket commercial real estate
 
1

 
0
 
0.00
 
0
 
0
 
0
 
0

Total commercial banking
 
782

 
4
 
0.09
 
57
 
19
 
8
 
29

Total
 
$
1,654

 
41
 
12.42
 
46
 
27
 
9
 
$
108

 
 
Total Loans
Modified
(1)(2)
 
Year Ended December 31, 2015
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
% of
TDR
Activity
(3)(4)
 
Average
Rate
Reduction
(5)
 
% of
TDR
Activity
(4)(6)
 
Average
Term
Extension
(Months)
(7)
 
% of
TDR
Activity
(4)(8)
 
Gross
Balance
Reduction
(9)
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
293

 
100%
 
12.28%
 
0%
 
0
 
0%
 
$
0

International credit card
 
121

 
100
 
25.88
 
0
 
0
 
0
 
0

Total credit card
 
414

 
100
 
16.26
 
0
 
0
 
0
 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
347

 
41
 
3.49
 
69
 
8
 
30
 
93

Home loan
 
48

 
61
 
2.70
 
79
 
231
 
7
 
0

Retail banking
 
24

 
18
 
6.88
 
87
 
6
 
0
 
0

Total consumer banking
 
419

 
42
 
3.44
 
71
 
36
 
26
 
93

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
12

 
0
 
0.00
 
86
 
14
 
18
 
1

Commercial and industrial
 
249

 
0
 
0.67
 
34
 
7
 
0
 
0

Total commercial lending
 
261

 
0
 
0.67
 
36
 
8
 
1
 
1

Small-ticket commercial real estate
 
1

 
0
 
0.00
 
0
 
0
 
0
 
0

Total commercial banking
 
262

 
0
 
0.67
 
36
 
8
 
1
 
1

Total
 
$
1,095

 
54
 
12.42
 
36
 
29
 
10
 
$
94

 
 
Total Loans
Modified
(1)(2)
 
Year Ended December 31, 2014
 
Reduced Interest Rate
 
Term Extension
 
Balance Reduction
(Dollars in millions)
% of
TDR
Activity
(3)(4)
 
Average
Rate
Reduction
(5)
 
% of
TDR
Activity(4)(6)
 
Average
Term
Extension
(Months)
(7)
 
% of
TDR
Activity
(4)(8)
 
Gross
Balance
Reduction
(9)
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
$
269

 
100%
 
11.59%
 
0
%
 
0
 
0%
 
$
0

International credit card
 
149

 
100
 
25.39
 
0

 
0
 
0
 
0

Total credit card
 
418

 
100
 
16.51
 
0

 
0
 
0
 
0

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
334

 
39
 
1.38
 
65

 
9
 
34
 
102

Home loan
 
35

 
31
 
2.60
 
38

 
152
 
5
 
1

Retail banking
 
11

 
10
 
4.21
 
67

 
9
 
0
 
0

Total consumer banking
 
380

 
37
 
1.50
 
63

 
17
 
30
 
103

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
72

 
35
 
1.31
 
93

 
8
 
6
 
2

Commercial and industrial
 
101

 
3
 
1.66
 
62

 
9
 
1
 
1

Total commercial lending
 
173

 
17
 
1.35
 
75

 
9
 
3
 
3

Small-ticket commercial real estate
 
2

 
0
 
0.00
 
0

 
0
 
0
 
0

Total commercial banking
 
175

 
17
 
1.35
 
74

 
9
 
3
 
3

Total
 
$
973

 
60
 
12.17
 
38

 
14
 
12
 
$
106



__________
(1) 
Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified, excluding an immaterial amount of accrued interest receivable.
(2) 
We present the modification types utilized most prevalently across our loan portfolios. As not every modification type is included in the table above, the total % of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification.
(3) 
Represents percentage of loans modified in TDRs during the period that were granted a reduced interest rate.
(4) 
Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
(5) 
Represents weighted average interest rate reduction for those loans that received an interest rate concession.
(6) 
Represents percentage of loans modified in TDRs during the period that were granted a maturity date extension.
(7) 
Represents weighted average change in maturity date for those loans that received a maturity date extension.
(8) 
Represents percentage of loans modified in TDRs during the period that were granted forgiveness or forbearance of a portion of their balance.
(9) 
Represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write-downs associated with the discharge of the borrower’s obligations.
TDR—Subsequent Defaults of Completed TDR Modifications
The following table presents the type, number and recorded investment amount of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status.
Table 4.11: TDRSubsequent Defaults
 
 
Year Ended December 31,
 
 
2016
 
2015
 
2014
(Dollars in millions)
 
Number of
Contracts
 
Amount
 
Number of
Contracts
 
Amount
 
Number of
Contracts
 
Amount
Credit Card:
 
 
 
 
 
 
 
 
 
 
 
 
Domestic credit card
 
42,250

 
$
73

 
42,808
 
$
71

 
40,814

 
$
63

International credit card(1)
 
40,498

 
82

 
33,888
 
81

 
38,195

 
106

Total credit card
 
82,748

 
155

 
76,696
 
152

 
79,009

 
169

Consumer Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
8,587

 
96

 
8,647
 
99

 
6,651

 
72

Home loan
 
56

 
7

 
14
 
2

 
24

 
5

Retail banking
 
48

 
9

 
26
 
2

 
75

 
10

Total consumer banking
 
8,691

 
112

 
8,687
 
103

 
6,750

 
87

Commercial Banking:
 
 
 
 
 
 
 
 
 
 
 
 
Commercial and multifamily real estate
 
1

 
1

 
0
 
0

 
5

 
11

Commercial and industrial
 
150

 
281

 
7
 
19

 
2

 
1

Total commercial lending
 
151

 
282

 
7
 
19

 
7

 
12

Small-ticket commercial real estate
 
7

 
1

 
3
 
0

 
33

 
3

Total commercial banking
 
158

 
283

 
10
 
19

 
40

 
15

Total
 
91,597

 
$
550

 
85,393
 
$
274

 
85,799

 
$
271

__________
(1) 
In the U.K., regulators require the acceptance of payment plan proposals in which the modified payments may be less than the contractual minimum amount. As a result, loans entering long-term TDR payment programs in the U.K. typically continue to age and ultimately charge off even when fully in compliance with the TDR program terms.
Outstanding Balance and Carrying Value of Acquired Loans
The table below presents the outstanding balance and the carrying value of PCI loans as of December 31, 2016 and 2015. The table also displays loans which would have otherwise been considered impaired at acquisition based on our applicable accounting policies. See “Note 1—Summary of Significant Accounting Policies” for information related to our accounting policies for impaired loans.
Table 4.12: PCI Loans
 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
Total
 
Impaired
Loans
 
Non-Impaired
Loans
 
Total
 
Impaired
Loans
 
Non-Impaired
Loans
Outstanding balance
 
$
16,506

 
$
3,272

 
$
13,234

 
$
21,151

 
$
3,840

 
$
17,311

Carrying value(1)
 
15,074

 
2,263

 
12,811

 
19,516

 
2,629

 
16,887

__________
(1) 
Includes $31 million and $37 million of allowance for loan and lease losses for these loans as of December 31, 2016 and 2015, respectively. We recorded a $6 million release and a $10 million provision for credit losses for the years ended December 31, 2016 and 2015, respectively, for PCI loans.
Changes in Accretable Yield on Acquired Loans
The following table presents changes in the accretable yield on the PCI loans:
Table 4.13: Changes in Accretable Yield on PCI Loans
(Dollars in millions)
 
Total
PCI Loans
 
Impaired
Loans
 
Non-Impaired
Loans
Accretable yield as of December 31, 2013
 
$
6,420

 
$
2,114

 
$
4,306

Accretion recognized in earnings
 
(1,042
)
 
(379
)
 
(663
)
Reclassifications from nonaccretable differences(1)
 
214

 
94

 
120

Changes in accretable yield for non-credit related changes in expected cash flows(2)
 
(939
)
 
(344
)
 
(595
)
Accretable yield as of December 31, 2014
 
$
4,653

 
$
1,485

 
$
3,168

Addition due to acquisition
 
123

 
7

 
116

Accretion recognized in earnings
 
(817
)
 
(284
)
 
(533
)
Reclassifications from (to) nonaccretable differences(1)
 
26

 
43

 
(17
)
Changes in accretable yield for non-credit related changes in expected cash flows(2)
 
(502
)
 
(7
)
 
(495
)
Accretable yield as of December 31, 2015
 
$
3,483

 
$
1,244

 
$
2,239

Accretion recognized in earnings
 
(711
)
 
(235
)
 
(476
)
Reclassifications from nonaccretable differences(1)
 
138

 
49

 
89

Changes in accretable yield for non-credit related changes in expected cash flows(2)
 
267

 
6

 
261

Accretable yield as of December 31, 2016
 
$
3,177

 
$
1,064

 
$
2,113

__________
(1) 
Represents changes in accretable yield for those loans in pools that are driven primarily by credit performance.
(2) 
Represents changes in accretable yield for those loans in pools that are driven primarily by actual prepayments and changes in estimated prepayments.
Credit Card Portfolio Segment [Member]  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status
The table below displays the geographic profile of our credit card loan portfolio as of December 31, 2016 and 2015. We also present net charge-offs for the years ended December 31, 2016 and 2015.
Table 4.3: Credit Card Risk Profile by Geographic Region
 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
Amount
 
% of
Total(1)
 
Amount
 
% of
Total(1)
Domestic credit card:
 
 
 
 
 
 
 
 
California
 
$
11,068

 
10.5%
 
$
10,029

 
10.5%

Texas
 
7,227

 
6.8
 
6,344

 
6.6

New York
 
7,090

 
6.7
 
6,446

 
6.7

Florida
 
6,540

 
6.2
 
5,712

 
5.9

Illinois
 
4,492

 
4.3
 
4,121

 
4.3

Pennsylvania
 
4,048

 
3.8
 
3,764

 
3.9

Ohio
 
3,654

 
3.5
 
3,371

 
3.5

New Jersey
 
3,488

 
3.3
 
3,210

 
3.3

Michigan
 
3,164

 
3.0
 
2,922

 
3.0

Other
 
46,349

 
43.9
 
42,020

 
43.8

Total domestic credit card
 
97,120

 
92.0
 
87,939

 
91.5

International credit card:
 
 
 
 
 
 
 
 
Canada
 
5,594

 
5.3
 
4,889

 
5.1

United Kingdom
 
2,838

 
2.7
 
3,297

 
3.4

Total international credit card
 
8,432

 
8.0
 
8,186

 
8.5

Total credit card
 
$
105,552

 
100.0%
 
$
96,125

 
100.0
%
__________
(1) 
Percentages by geographic region are calculated based on period-end amounts.
Schedule of Net Charge-Offs
Table 4.4: Credit Card Net Charge-Offs
 
 
Year Ended December 31,
 
 
2016
 
2015
(Dollars in millions)
 
Amount
 
Rate(1)
 
Amount
 
Rate
Net charge-offs:(1)
 
 
 
 
 
 
 
 
Domestic credit card
 
$
3,681

 
4.16%
 
$
2,718

 
3.45%
International credit card
 
272

 
3.33
 
200

 
2.50
Total credit card
 
$
3,953

 
4.09
 
$
2,918

 
3.36
__________
(1) 
Net charge-offs consist of the unpaid principal balance that we determine to be uncollectible, net of recovered amounts. The net charge-off rate is calculated for each loan category by dividing net charge-offs by average balance of loans held for investment for the period. Net charge-offs and the net charge-off rate are impacted periodically by fluctuations in recoveries, including loan sales.
Consumer Portfolio Segment [Member]  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status
The table below displays the geographic profile of our consumer banking loan portfolio, including PCI loans. We also present the delinquency and nonperforming loan rates of our consumer banking loan portfolio as of December 31, 2016 and 2015, as well as net charge-offs for the years ended December 31, 2016 and 2015.
Table 4.5: Consumer Banking Risk Profile by Geographic Region
 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
Amount
 
% of Total(1)
 
Amount
 
% of
Total(1)
Auto:
 
 
 
 
 
 
 
 
Texas
 
$
6,304

 
8.6%

 
$
5,463

 
7.8%

California
 
5,448

 
7.5

 
4,611

 
6.5

Florida
 
3,985

 
5.5

 
3,315

 
4.7

Georgia
 
2,506

 
3.4

 
2,245

 
3.2

Louisiana
 
2,159

 
3.0

 
1,882

 
2.7

Illinois
 
2,065

 
2.8

 
1,859

 
2.6

Ohio
 
2,017

 
2.8

 
1,738

 
2.5

Other
 
23,432

 
32.0

 
20,436

 
29.0

Total auto
 
47,916

 
65.6

 
41,549

 
59.0

Home loan:
 
 
 
 
 
 
 
 
California
 
4,993

 
6.8

 
5,884

 
8.4

New York
 
2,036

 
2.8

 
2,171

 
3.1

Maryland
 
1,409

 
1.9

 
1,539

 
2.2

Illinois
 
1,218

 
1.7

 
1,490

 
2.1

Virginia
 
1,204

 
1.7

 
1,354

 
1.9

New Jersey
 
1,112

 
1.5

 
1,293

 
1.8

Louisiana
 
985

 
1.3

 
1,146

 
1.6

Other
 
8,627

 
11.8

 
10,350

 
14.8

Total home loan
 
21,584

 
29.5

 
25,227

 
35.9

 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
Amount
 
% of Total(1)
 
Amount
 
% of
Total(1)
Retail banking:
 
 
 
 
 
 
 
 
Louisiana
 
$
1,010

 
1.4
%
 
$
1,071

 
1.5
%
New York
 
941

 
1.3

 
921

 
1.3

Texas
 
756

 
1.0

 
757

 
1.1

New Jersey
 
238

 
0.3

 
259

 
0.4

Maryland
 
190

 
0.3

 
180

 
0.3

Virginia
 
156

 
0.2

 
151

 
0.2

Other
 
263

 
0.4

 
257

 
0.3

Total retail banking
 
3,554

 
4.9

 
3,596

 
5.1

Total consumer banking
 
$
73,054

 
100.0%

 
$
70,372

 
100.0%

__________
(1) 
Percentages by geographic region are calculated based on period-end amounts.
Schedule of Net Charge-Offs
Table 4.6: Consumer Banking Net Charge-Offs and Nonperforming Loans
 
 
Year Ended December 31,
 
 
2016
 
2015
(Dollars in millions)
 
Amount
 
Rate(1)
 
Amount
 
Rate(1)
Net charge-offs:
 
 
 
 
 
 
 
 
Auto
 
$
752

 
1.69%
 
$
674

 
1.69%
Home loan(2)
 
14

 
0.06
 
9

 
0.03
Retail banking
 
54

 
1.53
 
48

 
1.33
Total consumer banking(2)
 
$
820

 
1.15
 
$
731

 
1.03
 
 
December 31, 2016
 
December 31, 2015
(Dollars in millions)
 
Amount
 
Rate(3)
 
Amount
 
Rate(3)
Nonperforming loans:
 
 
 
 
 
 
 
 
Auto
 
$
223

  
0.47%
 
$
219

  
0.53
%
Home loan(4)
 
273

 
1.26
 
311

 
1.23

Retail banking
 
31

 
0.86
 
28

 
0.77

Total consumer banking(4)
 
$
527

 
0.72
 
$
558

 
0.79

__________
(1) 
The net charge-off rate is calculated for each loan category by dividing net charge-offs by average balance of loans held for investment for the period.
(2) 
Excluding the impact of PCI loans, the net charge-off rates for our home loan and total consumer banking portfolios were 0.20% and 1.49%, respectively, for the years ended December 31, 2016, compared to 0.13% and 1.45%, respectively, for the year ended December 31, 2015.
(3) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(4) 
Excluding the impact of PCI loans, the nonperforming loan rates for our home loan and total consumer banking portfolios were 3.81% and 0.90%, respectively, as of December 31, 2016, compared to 4.68% and 1.08%, respectively, as of December 31, 2015.
Consumer Portfolio Segment [Member] | Home loan  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration of Risk, by Risk Factor
The following table presents the distribution of our home loan portfolio as of December 31, 2016 and 2015, based on selected key risk characteristics.
Table 4.7: Home Loan Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type
 
 
December 31, 2016
 
 
Loans
 
PCI Loans(1)
 
Total Home Loans
(Dollars in millions)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
Origination year:(3)
 
 
 
 
 
 
 
 
 
 
 
 
< = 2007
 
$
2,038

 
9.4%
 
$
7,424

 
34.4%
 
$
9,462

 
43.8%

2008
 
128

 
0.6
 
2,260

 
10.5
 
2,388

 
11.1

2009
 
80

 
0.4
 
1,088

 
5.0
 
1,168

 
5.4

2010
 
82

 
0.4
 
1,562

 
7.2
 
1,644

 
7.6

2011
 
139

 
0.6
 
1,683

 
7.8
 
1,822

 
8.4

2012
 
969

 
4.5
 
268

 
1.2
 
1,237

 
5.7

2013
 
465

 
2.2
 
59

 
0.2
 
524

 
2.4

2014
 
557

 
2.6
 
31

 
0.2
 
588

 
2.8

2015
 
1,024

 
4.7
 
30

 
0.2
 
1,054

 
4.9

2016
 
1,674

 
7.8
 
23

 
0.1
 
1,697

 
7.9

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

Geographic concentration:(4)
 
 
 
 
 
 
 
 
 
 
 
 
California
 
$
976

 
4.5%
 
$
4,017

 
18.6%
 
$
4,993

 
23.1%

New York
 
1,343

 
6.2
 
693

 
3.2
 
2,036

 
9.4

Maryland
 
585

 
2.7
 
824

 
3.9
 
1,409

 
6.6

Illinois
 
108

 
0.5
 
1,110

 
5.1
 
1,218

 
5.6

Virginia
 
490

 
2.3
 
714

 
3.3
 
1,204

 
5.6

New Jersey
 
379

 
1.8
 
733

 
3.4
 
1,112

 
5.2

Louisiana
 
962

 
4.5
 
23

 
0.1
 
985

 
4.6

Florida
 
159

 
0.7
 
772

 
3.6
 
931

 
4.3

Arizona
 
89

 
0.4
 
799

 
3.7
 
888

 
4.1

Texas
 
725

 
3.4
 
98

 
0.4
 
823

 
3.8

Other
 
1,340

 
6.2
 
4,645

 
21.5
 
5,985

 
27.7

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0
%
Lien type:
 
 
 
 
 
 
 
 
 
 
 
 
1st lien
 
$
6,182

 
28.7%
 
$
14,159

 
65.5%
 
$
20,341

 
94.2%

2nd lien
 
974

 
4.5
 
269

 
1.3
 
1,243

 
5.8

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

Interest rate type:
 
 
 
 
 
 
 
 
 
 
 
 
Fixed rate
 
$
3,394

 
15.8%
 
$
1,822

 
8.4%
 
$
5,216

 
24.2%

Adjustable rate
 
3,762

 
17.4
 
12,606

 
58.4
 
16,368

 
75.8

Total
 
$
7,156

 
33.2%
 
$
14,428

 
66.8%
 
$
21,584

 
100.0%

 
 
December 31, 2015
 
 
Loans
 
PCI Loans(1)
 
Total Home Loans
(Dollars in millions)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
 
Amount
 
% of
Total(2)
Origination year:(3)
 

 









< = 2007
 
$
2,559

 
10.1%
 
$
8,956

 
35.5%
 
$
11,515

 
45.6%

2008
 
157

 
0.6
 
2,866

 
11.4
 
3,023

 
12.0

2009
 
97

 
0.4
 
1,498

 
5.9
 
1,595

 
6.3

2010
 
97

 
0.4
 
2,208

 
8.8
 
2,305

 
9.2

2011
 
176

 
0.7
 
2,476

 
9.8
 
2,652

 
10.5

2012
 
1,276

 
5.1
 
389

 
1.5
 
1,665

 
6.6

2013
 
557

 
2.2
 
71

 
0.3
 
628

 
2.5

2014
 
680

 
2.7
 
31

 
0.1
 
711

 
2.8

2015
 
1,101

 
4.4
 
32

 
0.1
 
1,133

 
4.5

Total
 
$
6,700

 
26.6%
 
$
18,527

 
73.4%
 
$
25,227

 
100.0%

Geographic concentration:(4)
 
 
 
 
 
 
 
 
 
 
 
 
California
 
$
871

 
3.5%
 
$
5,013

 
19.9%
 
$
5,884

 
23.4%

New York
 
1,295

 
5.1
 
876

 
3.5
 
2,171

 
8.6

Maryland
 
511

 
2.0
 
1,028

 
4.1
 
1,539

 
6.1

Illinois
 
89

 
0.4
 
1,401

 
5.5
 
1,490

 
5.9

Virginia
 
428

 
1.7
 
926

 
3.7
 
1,354

 
5.4

New Jersey
 
353

 
1.4
 
940

 
3.7
 
1,293

 
5.1

Louisiana
 
1,069

 
4.2
 
27

 
0.1
 
1,096

 
4.3

Florida
 
157

 
0.6
 
989

 
3.9
 
1,146

 
4.5

Arizona
 
81

 
0.4
 
995

 
3.9
 
1,076

 
4.3

Washington
 
113

 
0.4
 
806

 
3.2
 
919

 
3.6

Other
 
1,733

 
6.9
 
5,526

 
21.9
 
7,259

 
28.8

Total
 
$
6,700

 
26.6%
 
$
18,527

 
73.4%
 
$
25,227

 
100.0
%
Lien type:
 
 
 
 
 
 
 
 
 
 
 
 
1st lien
 
$
5,705

 
22.6%
 
$
18,207

 
72.2%
 
$
23,912

 
94.8%

2nd lien
 
995

 
4.0
 
320

 
1.2
 
1,315

 
5.2

Total
 
$
6,700

 
26.6%
 
$
18,527

 
73.4%
 
$
25,227

 
100.0%

Interest rate type:
 
 
 
 
 
 
 
 
 
 
 
 
Fixed rate
 
$
2,751

 
10.9%
 
$
2,264

 
9.0%
 
$
5,015

 
19.9%

Adjustable rate
 
3,949

 
15.7
 
16,263

 
64.4
 
20,212

 
80.1

Total
 
$
6,700

 
26.6%
 
$
18,527

 
73.4%
 
$
25,227

 
100.0%

__________
(1) 
The PCI loan balances with an origination date in the years subsequent to 2012 represent refinancing of previously acquired home loans.
(2) 
Percentages within each risk category are calculated based on period-end amounts.
(3) 
Modified loans are reported in the origination year of the initial borrowing.
(4) 
States listed represent those that have the highest individual concentration of home loans.
Commercial Banking  
Loans and Leases Receivable Disclosure [Line Items]  
Schedule of Concentration of Risk, by Risk Factor
The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of December 31, 2016 and 2015.
Table 4.8: Commercial Banking Risk Profile by Geographic Region and Internal Risk Rating
 
 
December 31, 2016
(Dollars in millions)
 
Commercial
and
Multifamily
Real Estate
 
% of
Total(1)
 
Commercial
and
Industrial
 
% of
Total(1)
 
Small-ticket
Commercial
Real Estate
 
% of
Total(1) 
 
Total
Commercial Banking
 
% of
Total(1) 
Geographic concentration:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Northeast
 
$
15,714

 
59.0%
 
$
9,628

 
24.2%

 
$
298

 
61.7%
 
$
25,640

 
38.3%
Mid-Atlantic
 
3,024

 
11.4
 
3,450

 
8.7

 
16

 
3.3
 
6,490

 
9.7
South
 
4,032

 
15.2
 
15,193

 
38.1

 
34

 
7.0
 
19,259

 
28.8
Other
 
3,839

 
14.4
 
11,553

 
29.0

 
135

 
28.0
 
15,527

 
23.2
Total
 
$
26,609

 
100.0%
 
$
39,824

 
100.0%

 
$
483

 
100.0%
 
$
66,916

 
100.0%
Internal risk rating:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
26,309

 
98.9%
 
$
36,046

 
90.5%

 
$
473

 
97.9%
 
$
62,828

 
93.9%
Criticized performing
 
242

 
0.9
 
2,205

 
5.5

 
6

 
1.3
 
2,453

 
3.7
Criticized nonperforming
 
30

 
0.1
 
988

 
2.5

 
4

 
0.8
 
1,022

 
1.5
PCI loans(4)
 
28

 
0.1
 
585

 
1.5

 
0

 
0.0
 
613

 
0.9
Total
 
$
26,609

 
100.0%
 
$
39,824

 
100.0
%
 
$
483

 
100.0%
 
$
66,916

 
100.0%
 
 
December 31, 2015
(Dollars in millions)
 
Commercial
and
Multifamily
Real Estate
 
% of
Total(1)
 
Commercial
and
Industrial
 
% of
Total(1)
 
Small-ticket
Commercial
Real Estate
 
% of
Total(1) 
 
Total
Commercial Banking
 
% of
Total(1) 
Geographic concentration:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Northeast
 
$
15,949

 
62.5%
 
$
8,074

 
21.8%
 
$
376

 
61.3%
 
$
24,399

 
38.6%
Mid-Atlantic
 
2,797

 
11.0
 
3,010

 
8.1
 
25

 
4.1
 
5,832

 
9.2
South
 
4,070

 
15.9
 
15,240

 
41.0
 
40

 
6.5
 
19,350

 
30.6
Other
 
2,702

 
10.6
 
10,811

 
29.1
 
172

 
28.1
 
13,685

 
21.6
Total
 
$
25,518

 
100.0%
 
$
37,135

 
100.0%
 
$
613

 
100.0%
 
$
63,266

 
100.0%
Internal risk rating:(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noncriticized
 
$
25,130

 
98.5%
 
$
34,008

 
91.6%
 
$
605

 
98.7%
 
$
59,743

 
94.4%
Criticized performing
 
350

 
1.4
 
1,662

 
4.5
 
3

 
0.5
 
2,015

 
3.2
Criticized nonperforming
 
7

 
0.0
 
538

 
1.4
 
5

 
0.8
 
550

 
0.9
PCI loans(4)
 
31

 
0.1
 
927

 
2.5
 
0

 
0.0
 
958

 
1.5
Total
 
$
25,518

 
100.0%
 
$
37,135

 
100.0%
 
$
613

 
100.0%
 
$
63,266

 
100.0%
__________
(1) 
Percentages calculated based on total loans held for investment in each respective loan category using period-end amounts.
(2) 
Geographic concentration is generally determined by the location of the borrower’s business or the location of the collateral associated with the loan. Northeast consists of CT, MA, ME, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DC, DE, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN and TX.
(3) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.
(4) 
We evaluate PCI loans based on their actual risk ratings. Were these PCI loans classified based on their risk ratings, $346 million and $128 million would have been classified as Noncriticized, $247 million and $793 million as Criticized performing, and $20 million and $37 million as Criticized nonperforming as of December 31, 2016 and 2015, respectively.