CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2015	Dec. 31, 2014	Dec. 31, 2013
Interest income:
Loans, including loans held for sale	$ 18,785	$ 17,662	$ 18,222
Investment securities	1,575	1,628	1,575
Other	99	107	101
Total interest income	20,459	19,397	19,898
Interest expense:
Deposits	1,091	1,088	1,241
Securitized debt obligations	151	145	183
Senior and subordinated notes	330	299	315
Other borrowings	53	47	53
Total interest expense	1,625	1,579	1,792
Net interest income	18,834	17,818	18,106
Provision for Loan, lease and Other losses	4,536	3,541	3,453
Net interest income after provision for credit losses	14,298	14,277	14,653
Non-interest income:
Service charges and other customer-related fees	1,715	1,867	2,118
Interchange fees, net	2,235	2,021	1,896
Total other-than-temporary impairment	(39)	(23)	(37)
Less: Portion of other-than-temporary impairment recorded in AOCI	9	(1)	(4)
Net other-than-temporary impairment recognized in earnings	(30)	(24)	(41)
Other	659	608	305
Total non-interest income	4,579	4,472	4,278
Non-interest expense:
Salaries and associate benefits	4,975	4,593	4,480
Occupancy and equipment	1,829	1,745	1,541
Marketing	1,744	1,561	1,373
Professional services	1,292	1,216	1,347
Communications and data processing	883	798	897
Amortization of intangibles	430	532	671
Other	1,843	1,735	2,044
Total non-interest expense	12,996	12,180	12,353
Income from continuing operations before income taxes	5,881	6,569	6,578
Income tax provision	1,869	2,146	2,224
Income from continuing operations, net of tax	4,012	4,423	4,354
Income (loss) from discontinued operations, net of tax	38	5	(233)
Net income	4,050	4,428	4,121
Dividends and undistributed earnings allocated to participating securities	(20)	(18)	(17)
Preferred stock dividends	(158)	(67)	(53)
Net income available to common stockholders	$ 3,872	$ 4,343	$ 4,051
Basic earnings per common share:
Net income from continuing operations (in dollars per share)	$ 7.08	$ 7.70	$ 7.39
Income (loss) from discontinued operations (in dollars per share)	0.07	0.01	(0.40)
Net income per basic common share (in dollars per share)	7.15	7.71	6.99
Diluted earnings per common share:
Net income from continuing operations (in dollars per share)	7.00	7.58	7.28
Income (loss) from discontinued operations (in dollars per share)	0.07	0.01	(0.39)
Net income per diluted common share (in dollars per share)	7.07	7.59	6.89
Dividends paid per common share (in dollars per share)	$ 1.50	$ 1.20	$ 0.95