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Loans - Individually Impaired Loans, Excluding Acquired Loans (Detail) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Dec. 31, 2013
Impaired Financing Receivable:          
With an Allowance $ 1,462   $ 1,462   $ 1,424
Without an Allowance 419   419   520
Total Recorded Investment 1,881   1,881   1,944
Related Allowance 294   294   330
Net Recorded Investment 1,587   1,587   1,614
Unpaid Principal Balance 2,262   2,262   2,402
Average Recorded Investment 1,926 1,855 1,950 1,916  
Interest Income Recognized 40 39 119 112  
Credit Card
         
Impaired Financing Receivable:          
With an Allowance 706   706   780
Without an Allowance 0   0   0
Total Recorded Investment 706   706   780
Related Allowance 222   222   261
Net Recorded Investment 484   484   519
Unpaid Principal Balance 685   685   757
Average Recorded Investment 717 795 741 825  
Interest Income Recognized 17 19 53 58  
Credit Card | Domestic
         
Impaired Financing Receivable:          
With an Allowance 553   553   609
Without an Allowance 0   0   0
Total Recorded Investment 553   553   609
Related Allowance 142   142   154
Net Recorded Investment 411   411   455
Unpaid Principal Balance 538   538   593
Average Recorded Investment 558 627 577 656  
Interest Income Recognized 14 16 44 50  
Credit Card | International
         
Impaired Financing Receivable:          
With an Allowance 153   153   171
Without an Allowance 0   0   0
Total Recorded Investment 153   153   171
Related Allowance 80   80   107
Net Recorded Investment 73   73   64
Unpaid Principal Balance 147   147   164
Average Recorded Investment 159 168 164 169  
Interest Income Recognized 3 3 9 8  
Consumer Banking
         
Impaired Financing Receivable:          
With an Allowance 470   470   459
Without an Allowance 340   340   376
Total Recorded Investment 810   810   835
Related Allowance 40   40   44
Net Recorded Investment 770   770   791
Unpaid Principal Balance 1,171   1,171   1,256
Average Recorded Investment 829 635 841 608  
Interest Income Recognized 20 19 58 53  
Consumer Banking | Auto
         
Impaired Financing Receivable:          
With an Allowance 204   204   169
Without an Allowance 195   195   186
Total Recorded Investment 399   399   355
Related Allowance 18   18   16
Net Recorded Investment 381   381   339
Unpaid Principal Balance 648   648   590
Average Recorded Investment 387 332 375 330  
Interest Income Recognized 18 16 52 46  
Consumer Banking | Home loan
         
Impaired Financing Receivable:          
With an Allowance 220   220   244
Without an Allowance 140   140   150
Total Recorded Investment 360   360   394
Related Allowance 16   16   18
Net Recorded Investment 344   344   376
Unpaid Principal Balance 469   469   561
Average Recorded Investment 382 211 392 184  
Interest Income Recognized 1 2 4 5  
Consumer Banking | Retail banking
         
Impaired Financing Receivable:          
With an Allowance 46   46   46
Without an Allowance 5   5   40
Total Recorded Investment 51   51   86
Related Allowance 6   6   10
Net Recorded Investment 45   45   76
Unpaid Principal Balance 54   54   105
Average Recorded Investment 60 92 74 94  
Interest Income Recognized 1 1 2 2  
Commercial Banking
         
Impaired Financing Receivable:          
With an Allowance 286   286   185
Without an Allowance 79   79   144
Total Recorded Investment 365   365   329
Related Allowance 32   32   25
Net Recorded Investment 333   333   304
Unpaid Principal Balance 406   406   389
Average Recorded Investment 380 425 368 483  
Interest Income Recognized 3 1 8 1  
Commercial Banking | Total commercial lending
         
Impaired Financing Receivable:          
With an Allowance 285   285   183
Without an Allowance 75   75   140
Total Recorded Investment 360   360   323
Related Allowance 32   32   25
Net Recorded Investment 328   328   298
Unpaid Principal Balance 401   401   382
Average Recorded Investment 371 411 360 464  
Interest Income Recognized 3 1 8 1  
Commercial Banking | Commercial and multifamily real estate
         
Impaired Financing Receivable:          
With an Allowance 166   166   89
Without an Allowance 25   25   49
Total Recorded Investment 191   191   138
Related Allowance 21   21   13
Net Recorded Investment 170   170   125
Unpaid Principal Balance 211   211   162
Average Recorded Investment 196 195 183 237  
Interest Income Recognized 2 0 5 0  
Commercial Banking | Commercial and industrial
         
Impaired Financing Receivable:          
With an Allowance 119   119   94
Without an Allowance 50   50   91
Total Recorded Investment 169   169   185
Related Allowance 11   11   12
Net Recorded Investment 158   158   173
Unpaid Principal Balance 190   190   220
Average Recorded Investment 175 216 177 227  
Interest Income Recognized 1 1 3 1  
Commercial Banking | Small-ticket commercial real estate
         
Impaired Financing Receivable:          
With an Allowance 1   1   2
Without an Allowance 4   4   4
Total Recorded Investment 5   5   6
Related Allowance 0   0   0
Net Recorded Investment 5   5   6
Unpaid Principal Balance 5   5   7
Average Recorded Investment 9 14 8 19  
Interest Income Recognized $ 0 $ 0 $ 0 $ 0