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Financial income and expenses (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Financial income and expenses      
Interest income on financial investments € 21 € 31 € 39
Interest income on financing components of other contracts 38 42 37
Other financial income 97 92 9
Total 156 165 85
Interest expense on interest-bearing liabilities (127) (99) (105)
Interest expense on financing components of other contracts (83) (172) (162)
Interest expense on lease liabilities (25) (28)  
Net interest expense on defined benefit plans   (9) (15)
Net fair value losses on investments at fair value through profit and loss   2 1
Net fair value losses on hedged items under fair value hedge accounting 122 133 7
Net fair value gains on hedging instruments under fair value hedge accounting 118 141 9
Net foreign exchange losses (8) (106) (100)
Other financial expenses (73) (98) (17)
Total € (320) € (506) € (398)