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Use of estimates and critical accounting judgements - Allowances (Details) - EUR (€)
€ in Millions
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disclosure of Use of Estimates and Critical Accounting Judgements [Line Items]        
Trade receivables € 5,025 € 4,856    
Allowance for doubtful accounts as a percent of accounts receivable 2.00% 3.00%    
Inventories € 2,936 € 3,168    
Inventory provision as a percent of inventory 15.00% 14.00%    
Financial assets € 12,381 € 13,035    
Financial liabilities 8,896 9,498    
Other provisions 1,209 1,427 € 1,888  
Level 3        
Disclosure of Use of Estimates and Critical Accounting Judgements [Line Items]        
Financial liabilities 659      
Level 3 | Fair value        
Disclosure of Use of Estimates and Critical Accounting Judgements [Line Items]        
Financial assets 746 688    
Financial liabilities € 659 € 707    
Percentage of total financial assets 9.00% (8.00%)    
Percentage of total financial liabilities 79.00% 78.00%    
Accumulated impairment        
Disclosure of Use of Estimates and Critical Accounting Judgements [Line Items]        
Trade receivables € 147 € 195    
Inventories € 505 € 521 € 432 € 456