Financial risk management - Maximum credit risk (Details) - Credit risk - EUR (€) € in Millions	Dec. 31, 2019	Dec. 31, 2018
Risk management
Total credit risk	€ 579	€ 499
Loan commitments given undrawn
Risk management
Total credit risk	303	313
Customer financing related loan receivables
Risk management
Total credit risk	€ 276	€ 186

The amount that best represents the maximum exposure to credit risk without taking into account any collateral held or other credit enhancements (for example, netting agreements that do not qualify for offset in accordance with IAS 32). [Refer: Credit risk [member]]

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Name IFRS
-Number 7
-IssueDate 2019-01-01
-Paragraph 35K
-Subparagraph a
-URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=7&code=ifrs-tx-2019-en-r&anchor=para_35K_a&doctype=Standard
-URIDate 2019-03-27

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Note Expiry date 2021-01-01
-Name IFRS
-Number 7
-IssueDate 2019-01-01
-Paragraph 36
-Subparagraph a
-URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=7&code=ifrs-tx-2017-en-b&anchor=para_36_a&doctype=Standard&book=b
-URIDate 2019-03-27

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