CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($)	Sep. 30, 2021	Dec. 31, 2020
Current assets:
Cash and cash equivalents	$ 3,474,784	$ 1,920,656
Accounts receivable, net of allowances	2,285,117	2,836,571
Prepaid expenses and other current assets	1,537,267	1,837,596
Contract assets	169,835	254,483
Inventory	15,421	15,275
Total current assets	7,482,424	6,864,581
Property and equipment, net	193,028	197,020
Right of use assets	140,238	536,272
Deferred tax assets	310,755	330,552
Software development costs, net	14,345	19,278
Other assets	114,828	863,964
Goodwill	4,150,339	4,150,339
Other intangible assets, net	64,295	100,134
Long-term contract assets	192,286	343,934
Total assets	12,662,538	13,406,074
Current liabilities:
Accounts payable	335,092	453,791
Accrued expenses	1,018,878	2,293,765
Lease liability obligations, current	87,381	665,074
Short-term loan, net of debt issuance costs and discounts	0	3,320,863
Deferred revenue	3,709,005	4,603,270
Total current liabilities	5,150,356	11,336,763
Other long-term liabilities	637,099	703,889
Notes payable, net of debt issuance costs and discounts	2,150,574	754,000
Lease liability obligations, less current portion	53,430	0
Deferred tax liabilities	525,512	513,027
Deferred revenue, net of current portion	1,569,813	1,765,859
Total liabilities	10,086,784	15,073,538
Commitments and contingencies (Note 11)
Series A redeemable convertible preferred stock, $0.001 par value, 2,000,000 shares authorized, 900,000 shares issued and outstanding, redemption value of $14,195,475 and $13,346,577, respectively	14,075,434	12,940,722
Stockholders' deficit:
Common stock - $0.001 par value, 30,000,000 shares authorized, 7,074,364 shares and 5,949,463 shares issued and outstanding, respectively	7,074	5,949
Additional paid-in capital	112,671,753	110,107,170
Accumulated deficit	(122,283,348)	(122,733,344)
Accumulated other comprehensive loss	(1,895,159)	(1,987,961)
Total stockholders' deficit	(11,499,680)	(14,608,186)
Total liabilities and stockholders' deficit	$ 12,662,538	$ 13,406,074