Consolidated Balance Sheets - USD ($)	Dec. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 1,475,166	$ 3,059,677
Accounts receivable, net of allowances	3,406,550	3,605,411
Prepaid expenses and other current assets	2,252,372	1,909,846
Inventory	30,014	14,885
Contract assets	749,515	637,179
Total current assets	7,913,617	9,226,998
Property and equipment, net of accumulated depreciation and amortization	369,273	433,935
Operating lease right-of-use assets, net	1,842,254	0
Deferred tax assets	258,841	545,044
Software development costs, net	27,012	88,769
Other assets	829,335	919,609
Goodwill	4,150,339	4,150,339
Other intangible assets, net	57,718	91,334
Long-term contract assets	327,757	516,643
Total assets	15,776,146	15,972,671
Current liabilities:
Accounts payable	1,302,290	551,389
Accrued expenses	2,533,824	2,879,473
Current portion of operating lease liabilities	1,655,522	0
Short-term loan, net of debt issuance costs and discounts	947,501	0
Deferred revenue, net	5,270,190	6,859,592
Total current liabilities	11,709,327	10,290,454
Liabilities, Noncurrent [Abstract]
Other long-term liabilities	745,254	1,549,692
Notes payable, net of debt issuance costs and discounts	2,906,133	3,124,827
Operating lease liabilities, less current portion	624,859	0
Deferred tax liabilities	432,520	297,890
Deferred revenue	2,085,080	1,719,003
Total liabilities	18,503,173	16,981,866
Commitments and contingencies (Note 12)
Series A redeemable convertible preferred stock, $.001 par value, 2,000,000 shares authorized, 900,000 shares issued and outstanding, redemption value of $12,262,685 and $11,104,923, respectively	11,304,279	9,756,706
Stockholders' equity:
Common stock - $.001 par value, 30,000,000 and 800,000,000 shares authorized, respectively, 5,918,733 and 5,872,552 shares issued and outstanding, respectively	5,919	5,873
Additional paid-in capital	111,727,888	113,243,227
Accumulated deficit	(123,871,853)	(122,119,899)
Accumulated other comprehensive loss, net	(1,893,260)	(1,895,102)
Total stockholders' deficit	(14,031,306)	(10,765,901)
Total liabilities and stockholders' deficit	$ 15,776,146	$ 15,972,671